Customers consistently praised the exceptional customer service provided by agents, particularly Florence and Jessica, highlighting their professionalism, patience, and willingness to help.
Efficiency
Many reviews noted the quick and efficient service, with several customers mentioning how fast their insurance needs were addressed and processed.
Knowledgeable Staff
The agents were frequently described as knowledgeable and thorough, providing clear explanations and tailored insurance options to meet customer needs.
Long-term Relationships
Numerous customers expressed loyalty to the agency, citing long-term relationships with the agents and satisfaction with the service over many years.
FC
Fernando Cardenas
5 days ago
5.0
Jessica at State Farm was awesome. She helped me get insurance for my two cars and made everything really easy to understand. She found me a better rate and helped me save money, which was a huge plus. She was super helpful, easy to talk to, and always quick to answer any questions. I’d definitely recommend State Farm if you’re looking for an office who actually cares and makes the process simple.
JP
Jordan Pitts
Jan 5, 2026
5.0
Florence, Jessica and Wendy are very helpful. They always make sure not only that I have the best pricing but the best coverage my vehicles.so I thank them and I will recommend them to everyone.
JE
Jakeia Ekwegh
Dec 19, 2025
5.0
So I’ve been working with both agents, Florence and Jessica, for nearly 5years. These agents have been nothing short of professional. Their level of customer care is the only reason I remain a State Farm customer for 5years. This made me consider utilizing other State Farm services in addition to my car insurance such as life and renters insurance. They are a great team and representative of this company.
JR
Jesse R
Dec 12, 2025
5.0
This office has a solid team that continuously provides great customer service. Jessica is very patient, listens to any concerns / questions I have and provides the best recommendations for my vehicle insurance. Highly recommend this location.
KM
kevin mckinley
Nov 26, 2025
5.0
Upon entering I was greeted at the Florence Henderson office by Jessica Guzman who gathered My info and put me on full coverage in 15 minutes. The best customer service five star quality I look forward to continuing being a client and refer my friends
Frequently Asked Questions About Florence Harrison - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What services does the State Farm mobile app provide?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service covers towing to the nearest repair facility, delivery of gas, oil, battery or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours of Florence Harrison - State Farm Insurance Agent in Inglewood?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays like Thanksgiving, Christmas, and New Year's Day.
What payment methods are accepted at Florence Harrison - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
What types of insurance products does Florence Harrison offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance products.
What languages are supported by the Florence Harrison State Farm Insurance office?
The office supports English, Spanish, and Turkish.
Are there any nearby places to visit or dine around the Florence Harrison - State Farm Insurance office?
Yes, nearby you can visit Sweetgreen for a vegan meal, Mutiara Food and Market for Burmese and Malaysian cuisine, or enjoy a coffee at Awakening cafe.
Where can I shop for women's clothing near Florence Harrison - State Farm Insurance Agent?
You can visit Barbie Jones Studio, Feisty Boutique, or Our Culture Hub nearby for women's clothing and fashion accessories.
What entertainment options are available near the insurance agency?
Nearby entertainment venues include The Savoy Entertainment Center for dance and theatre, Fr3e Event Space for concerts, and xTribe Studios for movie and television experiences.