CA-0D33115
We are dedicated to delivering superior service with every interaction. Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Great customer service from Elvia , as a first time auto insurance buyer she made it so simple and easy , explained my policy thoroughly and had me insured within 30 mins! Including the temporary insurance card via text immediately after getting off the phone with her. Now I’m all set 🚗 ✅
SS
Stefan
Nov 5, 2025
5.0
Great guys there, Eddie helped me a lot.
THANK YOU
CO
Cliff Olson
Oct 28, 2025
5.0
The best service I have had on a phone call. Pleasant. Clear. Patient.!!!!
ET
Eshe Thompson
Oct 13, 2025
5.0
If you are looking for a knowledgeable, straight forward and very helpful agent. This is the office to contact. Everyone that I've spoken to in this office has been such a great help to me. I have insurance through them, but I needed to get more coverage so I contacted them to see about making changes to my policy. The knowledge and the assistance they provided was top-notch. I definitely recommend you calling this office.
FW
FRANK WELLS
Sep 19, 2025
5.0
It has always been a pleasure to deal with State Farm and the branch that I work with the guys there are on top of what they do and promptly help with any issue that I come with
Frequently Asked Questions About Sheldon Stokes - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Is this insurance agency black-owned?
Yes, Sheldon Stokes - State Farm Insurance Agent is a black-owned business.
What types of insurance products does Sheldon Stokes offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the business hours for Sheldon Stokes - State Farm Insurance Agent?
Monday to Thursday from 9:00 AM to 5:00 PM, Friday 9:00 AM to 4:00 PM, Saturday 9:00 AM to 2:00 PM, and closed on Sundays.
Does Sheldon Stokes - State Farm Insurance Agent offer online appointments?
Yes, online appointments are available and onsite services are offered as well.
What payment methods are accepted at this insurance agency?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
Can I get a free quote online?
Yes, free quotes are offered online without any payment required.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link and log in with your User ID and password to view your billing and payment information.
What nearby places can I visit for food or coffee around the insurance agency?
You can visit Alex Donut Shop for donuts and coffee, So Pho So Good or Golden Pho Carson for Vietnamese cuisine, Starbucks for coffee and smoothies, Flores Cafe for Mexican food, or Carson Burgers for burgers nearby.
Are there health and wellness services near Sheldon Stokes - State Farm Insurance Agent?
Yes, nearby options include Mind & Body spa, Diamond Nails beauty salon, and Nguyen Jaubin DDS dental services.
Which nearby places can help with daily errands or shopping?
Y & K Market supermarket, Village Liquor convenience store, Shell gas station, and Public Storage for storage needs are conveniently located near the agency.