At Western Coast Insurance Services Ltd. | Home, Car & Business Insurance, we’ve been helping Canadians protect what matters most for over 100 years. As Canada's Insurance Broker, we offer personalized coverage for Home Insurance, Car Insurance, Business Insurance, Farm Insurance, Life Insurance, and more. We compare rates from top insurers across Canada to find the best insurance coverage that fits your needs and budget. With over 1 million customers served nationwide, we’re a trusted insurance broker in the Victoria area, serving our Victoria community with straightforward advice, competitive pricing, and reliable service every step of the way.
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Western Coast Insurance Services Ltd. | Home, Car & Business Insurance
Alan explained every thing step by step thoroughly, so I felt like I was explained everything in a very polite an friendly manner ...very professional, and knows his job well
Janet Haynes
LD
Leslie Daigle
Nov 17, 2025
2.0
Your staff member completely dismissed me, and would only talk to my husband. We co-own our vehicle and I am the primary driver.
JM
Jim Merritt
Nov 12, 2025
5.0
Karan and staff do the best rate and service. Excellent information, explanation and shopping for best provider.
CM
Chechanie Mansell Marie
Oct 16, 2025
5.0
Shout out to Chelsea (and Pamela) for making the hectic process of registering an out of province vehicle, as easy as it could be. With errors in documents and missing paperwork from the dealership, it took nearly 6 hours over 2 day to get my situations sorted out, and with patience, clarity, and overall friendly service, it was not only a learning curve for me but my first positive experience regarding anything related to ICBC. Thanks so much ladies!
Frequently Asked Questions About Western Coast Insurance Services Ltd. | Home, Car & Business Insurance
Does my ICBC insurance cover someone else driving my car?
Yes, your ICBC insurance will cover someone else driving your car, but ICBC requires that you list all potential drivers, whether secondary or occasional, on your policy. Once listed, these individuals are covered under your policy. There is also some coverage available for unlisted drivers, but it may be subject to a penalty. Be sure to classify a friend or family member as a secondary driver if you know that they will be driving your car during the policy term.
Read more at - https://westernfinancialgroup.ca/5-things-to-know-ICBC-Coverage-Occasional-Drivers
Would a second driver affect my premium?
In British Columbia, 75% of the rate is based on the primary driver’s driving record, with the other 25% based on the secondary driver with the lowest discount. Other secondary drivers can be listed on the policy but do not impact your rate.
Read more at - https://westernfinancialgroup.ca/5-things-to-know-ICBC-Coverage-Occasional-Drivers
What types of insurance does Western Coast Insurance Services Ltd. offer?
Western Coast Insurance Services Ltd. offers Home, Car, Life, Farm, Business, Renter’s Insurance, and more tailored insurance products.
How can I get an insurance quote from Western Coast Insurance Services Ltd.?
You can get an insurance quote today by visiting their website at https://westernfinancialgroup.ca/Get-a-Quote.
What are the business hours of Western Coast Insurance Services Ltd.?
The business is open Monday to Saturday from 9:00 AM to 5:00 PM and closed on Sundays.
Does Western Coast Insurance Services Ltd. offer online appointments?
Yes, they offer online appointments to provide convenient service to their clients.
Is proof of COVID-19 vaccination required to visit Western Coast Insurance Services Ltd.?
No, proof of vaccination is not required to visit Western Coast Insurance Services Ltd.
What payment methods does Western Coast Insurance Services Ltd. accept?
They accept check, contactless payments, Mastercard, and Visa.
Can I get coverage for secondary drivers on my car insurance policy?
Yes, ICBC insurance covers secondary drivers if they are listed on your policy. There is limited coverage for unlisted drivers, subject to penalty.
How can customers access nearby financial services when visiting Western Coast Insurance?
Customers can conveniently use The Exchange Network ATM and visit Coast Capital Savings credit union nearby for their financial needs.
Are there places to eat around Western Coast Insurance Services Ltd. for visitors to explore?
Yes, nearby dining options include The Hot Dog Guys, Saigon Char-Broil Vietnamese restaurant, A&W Canada, and The Liquor Co. 1977 - Tillicum for beverages.
What shopping options are available near Western Coast Insurance Services Ltd.?
Visitors can explore Tillicum Centre shopping mall, Winners department store, Dollar Tree discount store, and fashion stores like Ardene and Bentley near the office.