Western Coast Insurance Services Ltd. | Home, Car & Business Insurance
4.596 reviews
Business Details
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At Western Coast Insurance Services Ltd. | Home, Car & Business Insurance, we’ve been helping Canadians protect what matters most for over 100 years. As Canada's Insurance Broker, we offer personalized coverage for Home Insurance, Car Insurance, Business Insurance, Farm Insurance, Life Insurance, and more. We compare rates from top insurers across Canada to find the best insurance coverage that fits your needs and budget. With over 1 million customers served nationwide, we’re a trusted insurance broker in the Victoria area, serving our Victoria community with straightforward advice, competitive pricing, and reliable service every step of the way.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Western Coast Insurance Services Ltd. | Home, Car & Business Insurance
1150 Douglas St, Victoria, BC
V8W 3M9, Canada
Hours
Reviews
4.5
96 reviews
5 stars
78
4 stars
6
3 stars1
2 stars1
1 star
10
- LHlloyd haskellNov 24, 20251.0We had been customers since 1998 between Coast Capital and Western Coast takeover to date . They forced us to get a roof inspection and we ended up installing a new roof 5 years early as the inspection was a fee of $800 We did not mind this so much as we knew we would replace the roof in the next few years anyway , however , their bully tactics demanding photos and documents etc was over the top . This year out of the blue they demanded photos of all four sides of the house , I am the only person in the world without a cell phone so I had to set up digital camera with a friend and get it done . Then on a saturday afternoon I get a call from them telling me my porch needs railing and handrails on the two step platform. I had 60 days to compete and send photo proof of alterations. I am not a handyman , to find a carpenter and get it down in 60 days was a stresser to say the least . Next day I checked building codes re decks and railings , our porch was 22 inches from top of board to the ground , building codes are 30 inches . So Western Coast is applying their own guidelines for its clients . I saw a piece on the news that Insurance Companies want to get rid of rural customers due to the uptick in wildfires . I honestly think this is where we are at with Western Coast . We checked around and found better coverage for 20% less than Western Coast . I guess our long time customer appreciation was not all they make it out to be . If you are thinking of using these guys check around , I found two other outfits with lower rates and we were supposingly getting loyalty discount , all I was gettin for my 2500 dollars a year were demands for photos and stress outs . BEWARE
- DMDuane MundyOct 28, 20255.0Virlisa was wonderful! Very friendly, helpful and knowledgeable! I had a very pleasant experience!!
- AKAlex King-HarrisOct 24, 20255.0Friendly staff, easy to work with, good rates :)
- JOJKay OkOct 18, 20255.0Nastaran is my yearly go to person at this location. She is patient, extremely knowledgeable, friendly and always finds me the best insurance to suit my needs! She’s amazing and a total asset to this location and this company!
- CHCameron HughesOct 13, 20255.0Hi- I've worked with Chelysia Kamsteeg on my insurance needs over the last six months, and wow did she deliver! I ended up getting three different insurance policies for my world, and Chelysia was absolutely phenomenal every step of the way. She could ( should:) write a book on 'customer service!' Thank you for making my life easier, and all that you did! - Cam
Frequently Asked Questions About Western Coast Insurance Services Ltd. | Home, Car & Business Insurance
Does my ICBC insurance cover someone else driving my car?
Yes, your ICBC insurance will cover someone else driving your car, but ICBC requires that you list all potential drivers, whether secondary or occasional, on your policy. Once listed, these individuals are covered under your policy. There is also some coverage available for unlisted drivers, but it may be subject to a penalty. Be sure to classify a friend or family member as a secondary driver if you know that they will be driving your car during the policy term.
Read more at - https://westernfinancialgroup.ca/5-things-to-know-ICBC-Coverage-Occasional-Drivers
Would a second driver affect my premium?
In British Columbia, 75% of the rate is based on the primary driver’s driving record, with the other 25% based on the secondary driver with the lowest discount. Other secondary drivers can be listed on the policy but do not impact your rate.
Read more at - https://westernfinancialgroup.ca/5-things-to-know-ICBC-Coverage-Occasional-Drivers
What types of insurance services does Western Coast Insurance Services Ltd. offer?
Western Coast Insurance Services Ltd. offers Home, Car, Business, Life, Farm, Renter's, and various other insurance products tailored to your needs.
Where is Western Coast Insurance Services Ltd. located?
They are located at 1150 Douglas St, Victoria, BC, V8W 3M9, Canada.
What are the business hours for Western Coast Insurance Services Ltd.?
They are open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sunday.
Does Western Coast Insurance Services Ltd. require proof of COVID-19 vaccination for visits?
No, proof of vaccination is not required to visit Western Coast Insurance Services Ltd.
What payment options are accepted by Western Coast Insurance Services Ltd.?
They accept payment by check, contactless payments, Mastercard, and Visa.
Are appointments required to visit Western Coast Insurance Services Ltd.?
Appointments are not required, but they do offer online appointments for your convenience.
Does Western Coast Insurance Services Ltd. provide pickup or delivery services?
No, pickup and delivery services are not offered at this location.
How does listing a secondary driver affect my car insurance premium here?
In BC, 75% of your premium is based on the primary driver's record; secondary drivers affect 25% based on the one with the lowest discount. Other secondary drivers will not affect your rate.
What nearby places can I visit when coming to Western Coast Insurance Services Ltd.?
Nearby, you can visit The Bay Centre shopping mall, enjoy a smoothie at Jugo Juice or Booster Juice, or grab coffee at Merchie's Tea & Coffee and Good Earth Coffeehouse.
How can nearby telecommunications stores assist me when visiting Western Coast Insurance Services Ltd.?
Nearby stores like Koodo, TELUS, Freedom Mobile, and Virgin Mobile Canada can help you with mobile phone services or repairs before or after your insurance visit.
Are there nearby clothing and retail stores I can visit around Western Coast Insurance Services Ltd.?
Yes, stores like Suzy Shier | Le Château, Lids, Vans, Winners, and Call It Spring are nearby, offering a variety of clothing and shoe shopping options.