At Western Coast Insurance Services Ltd. | Home, Car & Business Insurance, we’ve been helping Canadians protect what matters most for over 100 years. As Canada's Insurance Broker, we offer personalized coverage for Home Insurance, Car Insurance, Business Insurance, Farm Insurance, Life Insurance, and more. We compare rates from top insurers across Canada to find the best insurance coverage that fits your needs and budget. With over 1 million customers served nationwide, we’re a trusted insurance broker in the Victoria area, serving our Victoria community with straightforward advice, competitive pricing, and reliable service every step of the way.
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Western Coast Insurance Services Ltd. | Home, Car & Business Insurance
I just completed my auto renewal over the phone. Bilal was thorough, quick and efficient!
MY
Marquita Yli-Renko
6 days ago
5.0
Bilal went over and above with his service! He was so helpful and if I could I would give him 10 stars ⭐️
LG
Lara Goodwin
Oct 15, 2025
5.0
Bilal Alam was fantastic help.
MS
Meghan Sharp
Oct 14, 2025
5.0
Thank you to Bilal for the effortless over the phone insurance renewal!
AH
Andrea Harris
Oct 12, 2025
5.0
I received the best ever service in this office with agents going out of their way to deal efficiently, professionally and kindly with my complicated insurance issues following my husband’s passing. A huge shout out to Maha and Bilal who were absolutely amazing!!
Frequently Asked Questions About Western Coast Insurance Services Ltd. | Home, Car & Business Insurance
Does my ICBC insurance cover someone else driving my car?
Yes, your ICBC insurance will cover someone else driving your car, but ICBC requires that you list all potential drivers, whether secondary or occasional, on your policy. Once listed, these individuals are covered under your policy. There is also some coverage available for unlisted drivers, but it may be subject to a penalty. Be sure to classify a friend or family member as a secondary driver if you know that they will be driving your car during the policy term.
Read more at - https://westernfinancialgroup.ca/5-things-to-know-ICBC-Coverage-Occasional-Drivers
Would a second driver affect my premium?
In British Columbia, 75% of the rate is based on the primary driver’s driving record, with the other 25% based on the secondary driver with the lowest discount. Other secondary drivers can be listed on the policy but do not impact your rate.
Read more at - https://westernfinancialgroup.ca/5-things-to-know-ICBC-Coverage-Occasional-Drivers
What types of insurance does Western Coast Insurance Services offer?
Western Coast Insurance Services offers Home Insurance, Car Insurance, Life Insurance, Farm Insurance, Business Insurance, Renter’s Insurance, and many other insurance products tailored to your specific needs.
Are the insurance experts at Western Coast Insurance Services licensed?
Yes, the team consists of nationally licensed insurance experts who provide fast, honest, and reliable expertise you can understand.
What are the operating hours for Western Coast Insurance Services?
They are open Monday through Saturday from 9:00 AM to 5:00 PM and closed on Sundays.
Does Western Coast Insurance Services require proof of vaccination to visit?
No, proof of vaccination is not required to visit Western Coast Insurance Services.
What payment options are accepted at Western Coast Insurance Services?
They accept payment by Check, Contactless Payment, Mastercard, and Visa.
Does Western Coast Insurance Services offer pickup or delivery services?
No, pickup and delivery services are not offered.
How does Western Coast Insurance Services accommodate customers during COVID-19?
They have committed to innovative, safe, and efficient service methods to prioritize client experience during COVID-19. More information can be found on their website.
What insurance coverage does ICBC provide for other drivers of my car?
Your ICBC insurance covers other drivers if they are listed as secondary or occasional drivers on your policy. Unlisted drivers have some coverage but may incur penalties.
How can visiting Coast Capital Savings help when dealing with insurance at Western Coast Insurance Services?
Coast Capital Savings, a nearby credit union and financial service, can assist customers with financial services like loans that might complement insurance planning at Western Coast Insurance.
If I’m visiting Western Coast Insurance Services, where can I go for bike rentals nearby?
Ride the Glide, located nearby, offers bicycle rentals and sporting goods, perfect for customers looking to explore the area before or after visiting the insurance agency.
What nearby places can I visit for relaxation or wellness before my appointment at Western Coast Insurance Services?
Tula Massage and Yoga is located nearby, offering massage therapy and fitness services, making it an ideal spot to relax before your visit.