The Insurance Services Department of London Drugs Ltd.

2.6
7 reviews

About

Insurance AgencyHome Insurance AgencyAuto Insurance AgencyBusiness Insurance ServiceTravel Insurance AgencyPet Insurance AgencyMotorcycle Insurance Agency
London Drugs is 100% Canadian owned and is focused on local customers' satisfaction. Across Alberta, Saskatchewan, Manitoba, and British Columbia, London Drugs' 81 stores employ more than 9000 staff dedicated to providing our customers with a superior shopping experience. All locations support passport and ID photos. Passport photos are confidently backed by our biometric passport photo technology and a $50 guarantee.

Location

The Insurance Services Department of London Drugs Ltd.
710 Granville St, Vancouver, BC
V6Z 1E4, Canada

Hours

Reviews

2.6
7 reviews
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  • VJ
    Vano Jalabadze
    Oct 27, 2025
    1.0
    Would not recommend insuring anything at this location. Debbie the manager hires incompetent people and then capitalizes on their mistakes. She runs this like a business to simply.make money rather than help individuals understand and feel secure in insuring the vehicles and etc. Do not recommend
  • JS
    jamal Spooner
    Oct 27, 2025
    1.0
    Do not ensure your vehicle at this location. In fact, I would not come to this location for anything at all. Debbie, the manager is extremely rude and unprofessional. Meanwhile, all the front desk representatives are incompetent and have no idea what they are doing. I came in to inquire about cancelling my insurance To which a guy who did not speak English, and did not know how to use the computer who had to call ICBC or the manager, Debbie, for every question that I asked told me that my policy doesn’t exist, My car was already sold at the time so I assumed that once you transfer ownership, the insurance cancels automatically come to find out I’ve been charged for 4 months unrightfully. When call to dispute, Debbie told me that I was lying that I never came in and refused to refund me. She was extremely rude and disrespectful. The other employees there were also incompetent and needed assistance with every question I asked. Would give 0 stars if i could. I do not recommend getting anything insured here
  • VM
    Victoria Monsanto
    May 9, 2023
    1.0
    Waited in line, the insurance person told me "check out is over there." I told him I was there for a marriage license. He was condescending. Asked me "Where's your partner?" and I told him only one person is needed to get a marriage license. Should he have known that? He then said "Do you EVEN have a commissioner?" "What's your commissioners name?" Which both are not needed for the marriage license. He was just being rude. Got my marriage license at the Richmond location instead, had a great experience.
  • MN
    manh nguyen
    Feb 15, 2023
    5.0
    Tuyệt vời

Frequently Asked Questions About The Insurance Services Department of London Drugs Ltd.

What is the main focus of The Insurance Services Department of London Drugs Ltd.?

The Insurance Services Department of London Drugs Ltd. is 100% Canadian owned and focuses on local customers' satisfaction, offering various insurance services across multiple provinces.

What types of insurance does The Insurance Services Department of London Drugs Ltd. offer?

They offer home, auto, business, travel, pet, and motorcycle insurance services.