Since 1997, the Insurance Services Department of London Drugs Limited has been serving customers throughout British Columbia and Alberta. Our 20 insurance locations offer auto insurance, home insurance, travel insurance, and business insurance; providing the excellent customer service and expertise that London Drugs’ customer have come to know and love.
We also proudly provide specialty insurance including RV & leisure vehicle insurance (including pleasure crafts, off road, and private motorcycle coverage), residential and commercial glass insurance, pet insurance, and marriage licenses.
We make our policies easier to understand, offer expanded hours of operation, and provide the best advice to customers to ensure you get the comprehensive coverage you need.
Location
The Insurance Services Department of London Drugs Ltd.
This ICBC insurance office located inside London Drugs used to be my favorite until 2022. Since then, my experiences have been consistently unpleasant due to inexperienced and unprofessional staff. During my most recent visit, the insurance agent did not even bother to stand up from her seat to assist me. I believe they should hire better-trained and more experienced employees with strong communication and customer service skills. We will not be returning to this office.
DH
Darryl Hickey
Dec 24, 2025
5.0
Sonia S is Extremely informative, helpful more than any other person in the insurance business that I have ever encountered. She made it possible for me to travel to visit my family for Christmas due to her incredible knowledge. Thank you are words that don’t even begin to describe how happy I am with her service.
HH
Harpreet
Oct 17, 2025
5.0
Customer service of ( M Sangha ) for insurance is great and good communication…..Also provide each and every information .
JM
Jacqui May
Oct 12, 2025
5.0
We had a complicated vehicle transfer involving a dealship purchase, a trade and Power of Attorney. Sonia K was so patient and worked so patiently to get the information to move the process forward and we were able to complete the transaction on a Saturday of a long weekend. We are so grateful. Gurdeep completed the second part of the insurance transaction and was excellent. This team is so pleasant and capable. Impressive service weaving in other customers during our almost 2 hour process. This is the best insurance agency I have ever been to!
AD
Ana Diakova
Oct 7, 2025
5.0
Excellent Service!
We had an outstanding experience! The lady went above and beyond — she stayed with us for more than an hour after her official working hours to help us obtain our new license and insurance. Her dedication, patience, and kindness made the whole process so much easier. We truly appreciate her professionalism and care. Thank you so much!
Frequently Asked Questions About The Insurance Services Department of London Drugs Ltd.
What types of insurance does The Insurance Services Department of London Drugs Ltd. provide?
They offer auto, home, travel, business, RV & leisure vehicle, residential and commercial glass, pet insurance, and marriage licenses.
Where is The Insurance Services Department of London Drugs Ltd. located?
15355 24 Ave, Suite 100, South Surrey, BC, V4A 2H9, Canada.
What are the opening hours for The Insurance Services Department of London Drugs Ltd.?
Open Monday to Friday from 9am to 9pm, Saturday 9am to 6pm, and Sunday 10am to 6pm.
Are The Insurance Services Department of London Drugs Ltd. open on holidays?
They have holiday hours; for example, on November 11th, 2025, they are open from 10am to 6pm.
How can I contact The Insurance Services Department of London Drugs Ltd.?
You can reach them by phone at +1 604-535-5460 or visit their website at https://www.ldinsurance.ca/.
Is there a pharmacy near The Insurance Services Department of London Drugs Ltd.?
Yes, London Drugs, which is also a pharmacy, is located nearby for your convenience.
What dining options are near The Insurance Services Department of London Drugs Ltd.?
Nearby restaurants include Booster Juice for smoothies, Pho Sunrise for Vietnamese cuisine, Yamako Sushi and Sushi Mori for Japanese food, Caveman Pizza for pizza, and Quesada Burritos & Tacos for Mexican dishes.
Where can I find pet supplies and grooming services near The Insurance Services Department of London Drugs Ltd.?
Blue Ribbon Pet Supplies and Grooming offers pet store and grooming services close by.
Are there any financial services or bank ATMs near The Insurance Services Department of London Drugs Ltd.?
Yes, an RBC Royal Bank ATM is located nearby for convenient banking needs, and Assured Lease Co. offers financial services including installment loans.
What other local services can customers access near The Insurance Services Department of London Drugs Ltd.?
Nearby you can find Liberty Tax for tax services, Trendi Nail Studio for beauty treatments, and HZMTCORP Environmental for ecological services for businesses.