At Western Coast Insurance Services Ltd. | Home, Car & Business Insurance, we’ve been helping Canadians protect what matters most for over 100 years. As Canada's Insurance Broker, we offer personalized coverage for Home Insurance, Car Insurance, Business Insurance, Farm Insurance, Life Insurance, and more. We compare rates from top insurers across Canada to find the best insurance coverage that fits your needs and budget. With over 1 million customers served nationwide, we’re a trusted insurance broker in the Richmond area, serving our Richmond community with straightforward advice, competitive pricing, and reliable service every step of the way.
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Location
Western Coast Insurance Services Ltd. | Home, Car & Business Insurance
Great services. Melody was professional, friendly and knowledgeable, she understands what I need exactly, really helpful!
AG
amanuel girma
Nov 7, 2025
5.0
Such an amazing, friendly, elaborated and caring customer service by Janice. Worry free service
CJ
Crisel Joy
Oct 7, 2025
1.0
Terrible costumer service! Today, 10-07-2025 at 11:30 AM, the Asian Lady in the first cubicle was so rude. No acknowledgement of our presence not even a good morning or the slightest of smile or nod. She straight up told us she can’t help us with the concern! She could’ve atleast provide recommendation or suggestion on what we can do next but na-da! Just a big no.
CV
Calvin Villanueva
Oct 7, 2025
1.0
They have one of the most rudest staff I have ever experienced. Rude tone, and arrogant style of approaching people to the one who was sitting on the front desk today. Not recommend going to this branch.
SC
Su-Fen Chen
Oct 4, 2025
5.0
Dear Janice,
Thank you so much for following up and providing an adequate guidance to our insurance needs!
We won't have any clue of what and how it should be done without your professional advice.
So nice to have you, Janice. You are definitely a rare find advisor. You are truly an asset to your company and organization as whole.
Frequently Asked Questions About Western Coast Insurance Services Ltd. | Home, Car & Business Insurance
Does my ICBC insurance cover someone else driving my car?
Yes, your ICBC insurance will cover someone else driving your car, but ICBC requires that you list all potential drivers, whether secondary or occasional, on your policy. Once listed, these individuals are covered under your policy. There is also some coverage available for unlisted drivers, but it may be subject to a penalty. Be sure to classify a friend or family member as a secondary driver if you know that they will be driving your car during the policy term.
Read more at - https://westernfinancialgroup.ca/5-things-to-know-ICBC-Coverage-Occasional-Drivers
Would a second driver affect my premium?
In British Columbia, 75% of the rate is based on the primary driver’s driving record, with the other 25% based on the secondary driver with the lowest discount. Other secondary drivers can be listed on the policy but do not impact your rate.
Read more at - https://westernfinancialgroup.ca/5-things-to-know-ICBC-Coverage-Occasional-Drivers
What types of insurance does Western Coast Insurance Services Ltd. offer?
Western Coast Insurance Services Ltd. offers a wide range of insurance products including Home, Car, Life, Farm, Business, Renter’s, Disability, Critical Illness, Travel, and more to meet various needs.
How does Western Coast Insurance Services Ltd. help in finding the right insurance coverage?
The company works directly with customers and compares rates from top insurers across Canada to find insurance that fits each customer's specific needs and budget.
What hours is Western Coast Insurance Services Ltd. open?
They are open Monday through Saturday from 9:00 AM to 5:00 PM, with extended hours until 6:00 PM Tuesday through Friday. They are closed on Sundays.
Where is Western Coast Insurance Services Ltd. located?
The office is located at 6253 No. 3 Rd, Richmond, BC, V6Y 2B5, Canada.
Does Western Coast Insurance Services Ltd. require proof of COVID-19 vaccination for visits?
No, proof of vaccination is not required to access services at Western Coast Insurance Services Ltd.
How can I contact Western Coast Insurance Services Ltd.?
You can reach them by phone at +1 844-802-7620 or +1 888-517-7171, or send an email to RichmondCentre-Insurance@westerncoast.ca or Wnet@westernfg.ca.
Does Western Coast Insurance Services Ltd. offer online appointments or services?
Yes, they offer online appointments and have onsite services, without requiring prior appointments for visits.
What nearby places can customers visit before or after their appointment at Western Coast Insurance Services Ltd.?
Customers can visit nearby places such as Shoppers Drug Mart for pharmacy needs, Starbucks Canada for coffee, and Kam Do Bakery for desserts and snacks, all within Richmond Centre.
Is there public transportation near Western Coast Insurance Services Ltd. for easy access?
Yes, Richmond–Brighouse station and SkyTrain-Richmond & Brighouse are nearby train stations that provide convenient public transit access to the insurance office.
Are there any financial or postal services nearby Western Coast Insurance Services Ltd.?
Yes, customers can also access Canada Post for mailing services and Coast Capital - Richmond Centre Branch for banking, both located near the insurance office.