At Western Coast Insurance Services Ltd. | Home, Car & Business Insurance, we’ve been helping Canadians protect what matters most for over 100 years. As Canada's Insurance Broker, we offer personalized coverage for Home Insurance, Car Insurance, Business Insurance, Farm Insurance, Life Insurance, and more. We compare rates from top insurers across Canada to find the best insurance coverage that fits your needs and budget. With over 1 million customers served nationwide, we’re a trusted insurance broker in the Richmond area, serving our Richmond community with straightforward advice, competitive pricing, and reliable service every step of the way.
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Western Coast Insurance Services Ltd. | Home, Car & Business Insurance
Vivian liu is amazing
I recently completed a vehicle transfer and was assisted by a very professional and knowledgeable individual. The entire process was handled efficiently, accurately, and with great attention to detail. I truly appreciate the clear communication, punctuality, and the high level of customer service provided.
I highly recommend their services to anyone seeking a smooth and stress-free vehicle transfer experience.
AN
Anandhatheerthan V N
Nov 4, 2025
5.0
Overall Experience was outstanding. We were here for renewing our vehicle insurance, advisor Vivian was amazing and kind enough to help with the entire process. Appreciate it...
MS
Mustafa Sallat
Oct 18, 2025
5.0
Best service with vivian, she was very understanding and very polite and professional. Deserves the best. Keep up the good work. Thank you
HE
Hasan Emad
Sep 11, 2025
5.0
Vivian is the best, and she is fast and knows what to do
BM
Benny Ma
Sep 10, 2025
5.0
Ann Yeung was definitely very professional and extremely patient with all the questions we had for her. She took the time to explain everything clearly and made sure we felt comfortable every step of the way. Her excellent communication skills and friendly attitude truly stood out, and we never felt rushed or pressured. Ann provided outstanding customer service and went above and beyond to ensure a smooth experience. We couldn’t be happier and would highly recommend her to anyone looking for someone reliable, knowledgeable, and caring.
Frequently Asked Questions About Western Coast Insurance Services Ltd. | Home, Car & Business Insurance
Does my ICBC insurance cover someone else driving my car?
Yes, your ICBC insurance will cover someone else driving your car, but ICBC requires that you list all potential drivers, whether secondary or occasional, on your policy. Once listed, these individuals are covered under your policy. There is also some coverage available for unlisted drivers, but it may be subject to a penalty. Be sure to classify a friend or family member as a secondary driver if you know that they will be driving your car during the policy term.
Read more at - https://westernfinancialgroup.ca/5-things-to-know-ICBC-Coverage-Occasional-Drivers
Would a second driver affect my premium?
In British Columbia, 75% of the rate is based on the primary driver’s driving record, with the other 25% based on the secondary driver with the lowest discount. Other secondary drivers can be listed on the policy but do not impact your rate.
Read more at - https://westernfinancialgroup.ca/5-things-to-know-ICBC-Coverage-Occasional-Drivers
What types of insurance does Western Coast Insurance Services Ltd. offer?
They offer Home, Car, Business, Life, Farm, Renter's, and more types of insurance, personalized to your needs.
How can I get a quote from Western Coast Insurance Services Ltd.?
You can get an insurance quote by visiting their website at https://westernfinancialgroup.ca/Get-a-Quote.
What are the office hours for Western Coast Insurance Services Ltd.?
Their office is open Monday to Thursday and Saturday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, and closed on Sundays.
Is Western Coast Insurance Services Ltd. open on Sundays?
No, the office is closed on Sundays.
Do I need an appointment to visit Western Coast Insurance Services Ltd.?
No, appointments are not required, but they do offer online appointments.
Are there online services available at Western Coast Insurance Services Ltd.?
Yes, they offer online appointments and services to make insurance easier for clients.
Does Western Coast Insurance Services Ltd. require proof of COVID-19 vaccination to visit?
No, proof of vaccination is not required to visit their office.
What nearby transit options can I use to reach Western Coast Insurance Services Ltd.?
You can use Bus Stop 56929 (lines 405, 410, C96) and Bus Stop 56891 (lines 405, 410) which are close to the office for convenient public transit access.
What nearby amenities are available around Western Coast Insurance Services Ltd.?
Nearby amenities include Coast Capital Savings credit union, Canada Post, Shoppers Drug Mart pharmacy, and multiple restaurants like Himalaya Restaurant and Daddy's Grill.
Are there any nearby places where I can enjoy a meal before or after visiting Western Coast Insurance Services Ltd.?
Yes, you can dine at nearby options such as Himalaya Restaurant (Indian buffet), Daddy's Grill (Middle Eastern), Little Ongpin Restaurant (Filipino/Asian), Domino's Pizza, and Tandoori Kona (Indian).