Business Details
About
Insurance AgencyHome Insurance AgencyAuto Insurance AgencyBusiness Insurance ServiceTravel Insurance AgencyPet Insurance AgencyMotorcycle Insurance Agency
Since 1997, the Insurance Services Department of London Drugs Limited has been serving customers throughout British Columbia and Alberta. Our 20 insurance locations offer auto insurance, home insurance, travel insurance, and business insurance; providing the excellent customer service and expertise that London Drugs’ customer have come to know and love.
We also proudly provide specialty insurance including RV & leisure vehicle insurance (including pleasure crafts, off road, and private motorcycle coverage), residential and commercial glass insurance, pet insurance, and marriage licenses.
We make our policies easier to understand, offer expanded hours of operation, and provide the best advice to customers to ensure you get the comprehensive coverage you need.
Location
The Insurance Services Department of London Drugs Ltd.
11666 Steveston Hwy, Richmond, BC
V7A 5J3, Canada
Hours
Reviews
4.5
62 reviews
5 stars
52
4 stars
2
3 stars
1
2 stars0
1 star
7
- UUU UJul 23, 20255.0I recently renewed my car insurance with Mr. Lee Ken at The Insurance Services Department of London Drugs Ltd., located at No. 5 Road and 11666 Steveston Hwy #3200, Richmond, BC (V7A 5J3). I was very satisfied with the service I received. Ken Lee was exceptionally professional and friendly, making me feel genuinely welcomed. He ensured all my information was accurately updated and took the time to suggest the best available rate options. His attention to detail and customer-focused approach made the entire process smooth and reassuring. Highly recommended!
- SKSahra KayOct 10, 20245.0Mansoureh N. was very helpful and made the process quick and smooth.
- TRThe RockOct 8, 20245.0Mansour was very knowledgeable and helpful and gave service with a smile 😃
- FIfady istifanJul 2, 20241.0The service was terrible! A lady named Megan was very unfriendly, rude, and sarcastic. When I was standing waiting for one of the customers to finish, it was my turn. She started screaming. I will go, take a break, and you can go to other Autoplan insurance. I am hungry. She was very rude. I think she needs training to be polite to customers, I definitely won't be back there
- MMMichael McClellandJan 14, 20215.0They were fast. Got icbc renewed so not much to say about that. But the staff was great!
Frequently Asked Questions About The Insurance Services Department of London Drugs Ltd.
What types of insurance does The Insurance Services Department of London Drugs Ltd. offer?
They offer auto, home, travel, business insurance, and specialty insurance including RV, leisure vehicles, residential and commercial glass, pet insurance, and marriage licenses.
Where is The Insurance Services Department of London Drugs Ltd. located?
It is located at 11666 Steveston Hwy, Suite 3200, Richmond, BC, V7A 5J3, Canada.
What are the operating hours of The Insurance Services Department of London Drugs Ltd.?
Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Do they offer any special hours during holidays?
Yes, for example, on November 11, 2025, they are open from 10:00 AM to 6:00 PM.
How can I contact The Insurance Services Department of London Drugs Ltd.?
You can reach them by phone at +1 604-448-1063 or visit their website at https://www.ldinsurance.ca/.
Does The Insurance Services Department of London Drugs Ltd. provide pet insurance?
Yes, pet insurance is one of the specialty insurance products they offer.
Are there other insurance agencies near The Insurance Services Department of London Drugs Ltd.?
Yes, nearby insurance agencies include Ironwood Insurance and London Drugs Insurance Services, making it convenient to compare insurance options.
Which nearby dining options are available for customers visiting The Insurance Services Department of London Drugs Ltd.?
Customers can enjoy nearby restaurants such as Osmow's Shawarma, Five Guys, and Pho 37 before or after their visit.
Is there convenient parking or public transit access near The Insurance Services Department of London Drugs Ltd.?
While specific transit stations are not listed, there is an Impark facility nearby which offers parking options for visitors.
Can I visit other related services nearby when I come to The Insurance Services Department of London Drugs Ltd.?
Yes, nearby services include the Pharmacy Department of London Drugs, Ironwood Notary Public, and Ironwood Immigration Inc for additional assistance related to health, legal, and immigration matters.