At Western Financial Group Inc. - Canada's Insurance Broker, we’ve been helping Canadians protect what matters most for over 100 years. As Canada's Insurance Broker, we offer personalized coverage for Home Insurance, Car Insurance, Business Insurance, Farm Insurance, Life Insurance, and more. We compare rates from top insurers across Canada to find the best insurance coverage that fits your needs and budget. With over 1 million customers served nationwide, we’re a trusted insurance broker in the Kimberley area, serving our Kimberley community with straightforward advice, competitive pricing, and reliable service every step of the way.
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Western Financial Group Inc. - Canada's Insurance Broker
On Aug. 12 my daughter and I were exchanging our cars through a reciprocal gifting arrangement.
We were greeted by Kara Smyth who expertly whisked us through the required paperwork completely and accurately.
This was not a boiler plate transaction but Kara handled it with ease,in spite of the fact that a line up of other clients were waiting for her expertise.
Thanks, Kara, clients of Western Financial are far richer with you as their go to person.
AS
Alexis S
Jun 20, 2025
1.0
UPDATE: I was told to email with my personal information to review my experience, which I did on June 26, 2025 and I never heard back.
I went to renew my truck insurance, and learned that I had been paying for the wrong insurance all year, which was much more expensive. When I first asked why so expensive, I was told that it is because I am new to British Columbia, and I will be paying higher for the next couple years. When the mistake was identified, I was told there was nothing they could do. Make sure you review everything that is done, I am super new to the car insurance world, and trusted it was done correctly. I was paying for personal and business insurance on my truck I drive to Cranbrook for 3 days a week to go to work. I have always had a great experience with my condo insurance, this experience really surprised me.
BF
Bruce Filip
Sep 18, 2022
5.0
Ashley was very helpful and knowledgeable.
CS
Clayton Serediuk
Feb 27, 2021
1.0
Absolutely awful customer service, spoken to rudely and dismissed very quickly when I asked a question or had a concern. Almost as they wouldn't give the time of day. Went to KIS insurance and had exceptional customer service and the staff was helpful and friendly. Will not be returning to Western Financial.
GB
Granden and Myra Bertrand
Feb 7, 2021
4.0
Staff is friendly, place is clean. You can walk in but some things require an appointment. Sanitizer at the door and mask is required as of Feb/21. Staff are efficient and knowledgeable they get you out as soon as possible.
Frequently Asked Questions About Western Financial Group Inc. - Canada's Insurance Broker
Does my ICBC insurance cover someone else driving my car?
Yes, your ICBC insurance will cover someone else driving your car, but ICBC requires that you list all potential drivers, whether secondary or occasional, on your policy. Once listed, these individuals are covered under your policy. There is also some coverage available for unlisted drivers, but it may be subject to a penalty. Be sure to classify a friend or family member as a secondary driver if you know that they will be driving your car during the policy term.
Read more at - https://westernfinancialgroup.ca/5-things-to-know-ICBC-Coverage-Occasional-Drivers
Would a second driver affect my premium?
In British Columbia, 75% of the rate is based on the primary driver’s driving record, with the other 25% based on the secondary driver with the lowest discount. Other secondary drivers can be listed on the policy but do not impact your rate.
Read more at - https://westernfinancialgroup.ca/5-things-to-know-ICBC-Coverage-Occasional-Drivers
What types of insurance does Western Financial Group Inc. offer?
Western Financial Group Inc. offers a variety of insurance products including Home, Car, Life, Farm, Business, Renter's, Boat, Disability, Critical Illness, Personal Health, and more, tailored to your specific needs.
How does Western Financial Group help find the best insurance coverage?
They compare rates from top insurers across Canada to find the best insurance coverage that fits your needs and budget, providing fast, honest, and reliable expertise.
What are the business hours for Western Financial Group Inc. in Kimberley?
The office is open Monday through Saturday from 9:00 AM to 5:00 PM and is closed on Sundays.
Does Western Financial Group Inc. require appointments for visits?
No, appointments are not required, but the office offers online appointments for convenience.
What payment options does Western Financial Group accept?
They accept payment by check, contactless payment, Mastercard, and Visa.
Is it necessary to provide proof of vaccination to visit Western Financial Group Inc.?
No, proof of vaccination is not required to visit the office.
How does Western Financial Group accommodate customers during COVID-19?
They have committed to innovative service methods to provide a safe and efficient client experience during COVID-19. Detailed measures can be found on their website.
What nearby gas stations can I find close to Western Financial Group Inc.?
Nearby gas stations include Centex and Fas Gas Plus, which also offers convenience store and car wash services, making them convenient stops for fuel or quick errands before or after visiting Western Financial Group.
Are there any health and wellness services near Western Financial Group Inc.?
Yes, Kimberley Chiropractic offers chiropractic, naturopathic, and physical therapy services nearby, ideal for customers looking to take care of their health in the same visit or area.
What recreational spots are near Western Financial Group Inc. that I can visit?
Attractions such as Wasa Lake, Kimberley Nature Park, and St. Mary Lake BC offer beautiful nature and outdoor activities for customers to enjoy before or after their insurance appointments.