AZ-20049468 At Thadeaus Jones State Farm Agent in Tucson, Arizona, we aim to build a lasting relationship with you, our Good Neighbor. We provide personalized service to meet your insurance needs, offering Auto Insurance, Life Insurance, Business Insurance, Motorcycle Insurance, and more. Call us today or come by our office to meet our team and see how we can help protect what matters most to you.
Customers consistently praised the friendly, responsive, and helpful nature of the staff, particularly highlighting Tracy and Thadeaus for their exceptional service.
Professionalism
Many reviews noted the professionalism and knowledge of the agents, with specific mentions of their ability to explain policies clearly and provide tailored recommendations.
Competitive Pricing
Several customers reported significant savings on their insurance premiums, often highlighting the agency's ability to find better rates compared to previous providers.
Community Engagement
The agency is recognized for its involvement in the community, with positive mentions of support for local initiatives and a caring approach to client relationships.
Mixed Experiences
While many reviews were positive, some customers expressed dissatisfaction with issues like premium increases and communication problems, indicating a need for improvement in these areas.
JA
James aschmann
Nov 16, 2025
5.0
Great group of people helpful and friendly.
JC
JC Cooper
Nov 10, 2025
5.0
Tracey, is absolutely awesome and always prepared to wow her clients with her positive energy and information. I appreciate her explaining all of the steps to getting my insurance going. I am thankful for her assisting me in the safe and save device plus making this process very easy and straight forward. Thanks, Tracey!!!
JS
Jody Sweetapple
Oct 17, 2025
5.0
I have been with the same office for many years. They are always friendly and helpful.
MM
Maria Moreno
Oct 17, 2025
5.0
Wow this is a great insurance to have im always updated especially if my premiums went down and up for any reason. Thank you
TS
Teddy Saylor
Oct 17, 2025
5.0
Fast responding, always accommodating always make sure that you have what you need. Never put on the back burner. I Appreciate this team so much
Frequently Asked Questions About Thadeaus Jones - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Thadeaus Jones - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments, or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What services can I manage using the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover through Thadeaus Jones - State Farm Insurance Agent?
Emergency Roadside Service typically covers towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
Can I set up paperless billing with Thadeaus Jones - State Farm?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
What payment methods are accepted at Thadeaus Jones - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
What are the office hours for Thadeaus Jones - State Farm Insurance Agent in Tucson, AZ?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Is parking available at Thadeaus Jones - State Farm Insurance Agent?
Yes, there is free onsite parking available for customers.
What nearby businesses can I visit before or after my appointment at Thadeaus Jones?
You can visit nearby places like Perfect Nails and Spa for relaxation, Tuesday Morning for discount shopping, or Jerry Bob's for a meal.
Are there any other insurance agencies near Thadeaus Jones - State Farm Insurance Agent?
Yes, nearby insurance agencies include Farmers Insurance, Melissa Tureaud Insurance, and Jeff Jones Agency, providing you options for insurance services in the area.