Agents are consistently praised for their friendly, attentive, and knowledgeable service, making customers feel valued and supported.
Efficiency
Many reviews highlight the quick and seamless process of switching policies and getting assistance, with agents going above and beyond to help.
Cost Savings
Customers frequently mention significant savings on their insurance premiums compared to previous providers, enhancing overall satisfaction.
Professionalism
The staff is noted for their professionalism and expertise, providing clear explanations and personalized solutions to meet customer needs.
Follow-Up
The agency is commended for proactive follow-up communications, ensuring customers feel cared for and informed about their policies.
JP
John Pierce
Nov 5, 2025
5.0
We just switched our auto and homeowners insurance policies from Farmers to State Farm. Anita’s efficient, thorough, friendly attitude made this process easy and comfortable and we saved a lot of money. We were being grossly overcharged by Farmers. We wish to thank Jerry Valenzuela for his knowledge, persistence, patience, and sincere concern for our need in setting up the hardware and software for our new Drive Safe and Save auto insurance program. He stayed after everyone else left for the day to complete this process. We are very appreciative and grateful. Thank you Jerry.
VG
Valentine Gonzalez
Oct 23, 2025
5.0
Awesome experience with agent Roberto Rodriguez - Lespron. I was a long time customer with Gieco and thought my rates could not get any better and boy was I surprised !!! Not only did I insure all three of our cars but also our home because the rate was so amazing. Roberto was great and is very knowledgeable and attentive and made it a very easy experience and I would recommend him to anyone.
WA
Wren Anne
Oct 20, 2025
5.0
I spoke on the phone with Elissa, and she was thorough and good at explaining everything. 10/10
VS
Victoria Sabouathone
Oct 20, 2025
5.0
Nevaeh is a very wonderful person to talk to about insurance!
JA
Jose Abdala
Oct 20, 2025
5.0
I have been helped by Roberto Lespron multiple times. He really cares about my insurance needs and makes sure I can get the most discounts possible. This truly shows a serving heart and selfless care. I am excited to have him be my insurance go to! And now, my wife will be also enjoying his amazing services. Thank you Roberto!
Frequently Asked Questions About Nicole Ferrero - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Nicole Ferrero - State Farm Insurance Agent?
No, you do not have to pay for a quote online. They offer free quotes.
What payment methods are accepted by Nicole Ferrero - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can use the Digital Pay Payment Center link, enter your User ID and password to login, and view your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your agent. Your agent's phone number and email are available on the details page of your bill.
What services are provided through the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What are the business hours of Nicole Ferrero - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Which nearby places can customers visit before or after their appointment at Nicole Ferrero - State Farm Insurance Agent?
Customers can visit nearby places like Skin Therapy by JC for spa services, Petrichor Therapeutics for holistic care, or Eye Candy Esthetics for beauty treatments.
Are there any other insurance agencies near Nicole Ferrero - State Farm Insurance Agent?
Yes, David Tick - State Farm Insurance Agent is nearby if you want to compare services or need additional insurance options.
What local services near Nicole Ferrero - State Farm Insurance Agent might help in managing home security?
Nearby you can find Dynamic Security and Fire Protection and Signal of Greater Tucson for professional home security and fire protection services.
Where is Nicole Ferrero - State Farm Insurance Agent located and how can I get in touch?
The office is located at 3323 N Campbell Ave, Suite 3, Tucson, AZ 85719. You can call at +1 520-325-8900 or email nicole@myagentnicole.com.