The staff is consistently praised for being friendly, helpful, and responsive, with many customers highlighting specific agents like Jacey and Angel for their exceptional service.
Efficiency
Customers frequently mention the quick and efficient handling of inquiries and claims, noting that processes are smooth and timely.
Knowledgeable Staff
Reviewers appreciate the professionalism and knowledge of the agents, who provide clear explanations and guidance on insurance options.
Positive Experience
Overall, customers express high satisfaction with their experiences, often recommending the agency for its excellent service and support.
PH
paul haid
3 days ago
5.0
Thank for sending the insurance cards. It is much appreciated.
I ,however, need the cards that have from August 2024 to February 2026. Somehow they did not get put in my 2018 Nissan. Not sure where they ended up.
Thank you
MA
Marty Ashley
Jan 5, 2026
5.0
Brett Overstreet and his staff have taken good care of our business for the last, gosh, almost a decade. I really appreciate their communication, , their efficiency and their follow-through. I am happy to recommend them.
PC
Peter Cotty
Jan 5, 2026
5.0
The office of Brett Overstreet is always professional, friendly, and easy to deal with.
RD
Randal Dull
Dec 23, 2025
5.0
Service is always excellent. Whenever I ask Jayce a question via email, I get an answer very quickly. I m very pleased with the customer service.
MS
Molly Shipp
Dec 10, 2025
5.0
I have had the best experiences working with Brett Overstreet’s office. Jacey has been my agent for 8 years and she is so pleasant to work with. She remembers details about my policies and is prompt in her replies. I love knowing this office always has my back!
Frequently Asked Questions About Brett Overstreet - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Brett Overstreet - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered!
Who should I contact if I have questions about billing or payments?
Please contact your agent; Brett Overstreet's phone and email are available on your bill's details page.
What services can I manage through the State Farm mobile app?
You can manage insurance and banking accounts, get roadside assistance, file claims, and more via the app.
What does the Emergency Roadside Service cover?
It typically covers towing to repair facilities, delivery of essentials like gas or tires, locksmith services, and mechanical labor for select services.
Is it possible to purchase an insurance policy online?
Typically, you can purchase a policy online after the quote process; if unavailable, contact your agent or Customer Care.
What are the business hours for Brett Overstreet - State Farm Insurance Agent?
Open Monday to Thursday from 9 AM to 5 PM, and Friday from 9 AM to 4 PM, closed on weekends and holidays.
Does Brett Overstreet's office have wheelchair accessible entrances and restrooms?
Yes, the office is equipped with wheelchair accessible entrances and restrooms.
What payment methods are accepted at this insurance agency?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can nearby Real Property Management Tucson benefit customers visiting the insurance agency?
Customers dealing with home or property matters can conveniently visit Real Property Management Tucson nearby for property management and real estate services before or after seeing the agent.
Are there healthcare facilities near Brett Overstreet - State Farm Insurance Agent where I can access additional medical or wellness services?
Yes, nearby options include Valor HospiceCare, Valley Sleep Center, Balanced Aesthetics Tucson, Acacia Acupuncture & Chinese Herbs, and Swan Sleep Medicine for various health and wellness needs.
How can having AssuredPartners located nearby help customers seeking auto insurance?
AssuredPartners is another local auto insurance resource; customers can compare options or seek additional consultations conveniently close to Brett Overstreet's office.