Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
AZ-1800005734
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
William Kohl - State Farm Insurance Agent
18789 N Reems Rd, Surprise, AZ
85374, United States
Hours
Reviews
4.9
499 reviews
5 stars
490
4 stars3
3 stars0
2 stars0
1 star6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the agency's staff for being friendly, helpful, and professional, with specific mentions of agents like Andie, Skyler, and Taylor.
Efficiency
Many reviews highlighted the quick response times and efficient handling of requests, with agents often resolving issues promptly.
Knowledge and Expertise
Agents were noted for their thorough knowledge of insurance policies and their ability to explain options clearly, helping customers make informed decisions.
Value for Money
Several customers mentioned competitive pricing and the ability to save money through bundling policies or finding better rates than previous providers.
- SWsherri williams3 days ago5.0Jackie is the best! I cannot say enough great things. We are new to the state and she made me feel so welcome and part of the AZ family, not just another client. She always responds to my request SUPER FAST.. I cannot say enough wonderful things.
- MBMark Brzezinski4 days ago5.0The service from Andie H. for my 3rd policy with Kohl State Farm was handled very professionally. All my questions were answered.
- JHJack HurlbutJan 3, 20265.0I had a great experience with your company. Andi did a great job enabling me to make a quick decision to buy insurance from State farm covering our cars and home and saved us a lot of money in the process. All the paper work was done quickly and explained very well. She is a real credit to State farm
- RLRobert LindnerDec 23, 20254.0Recently added another car to policy worked with Andie she was and as always very fast and efficient . Went to William Kohls State Farm a few years ago under a recommendation from a neighbor I was not miss lead . Everything is always taken care in a timely matter service counts it’s not always about the lowest rates which are competitive in this market . Thank you again Andie
- JWJana WintertonDec 23, 20255.0This afternoon, my mom and I met with Andie Hedlund, account representative at this agency. Andie was efficient, thorough, helpful, and wonderful to work with! Thank you! We will recommend her to our family and friends.
Frequently Asked Questions About William Kohl - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at William Kohl - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at William Kohl - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment information by using the Digital Pay Payment Center link and logging in with your User ID and password.
Who should I contact if I have questions about billing or payments?
Please contact your agent for questions about your bills, payments, or Renewal Coverage Offers. You can find your agent's phone number and email on your bill's details page.
What services does the State Farm mobile app offer?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What are the business hours of William Kohl - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends and holidays such as Thanksgiving, Christmas, and New Year's Day.
Is there wheelchair accessible parking and entrance at the office?
Yes, the office has wheelchair accessible entrance and parking available for customers.
Can I visit nearby businesses to combine errands when visiting William Kohl - State Farm Insurance Agent?
Yes, there are several nearby businesses like the Perspective Counseling & Consulting and Skipnotherapy LLC where you might schedule appointments, or you can visit local eateries like Little Sicily Pizzeria & Restaurant before or after your insurance visit.
Are there other insurance agencies near William Kohl - State Farm Insurance Agent?
Yes, nearby insurance agencies include Kelly M Coats - American Family Insurance and Michele Fanelli, which you might consider if looking for alternative insurance services in the area.
How can nearby medical and wellness services complement a visit to William Kohl - State Farm Insurance Agent?
You can visit nearby health providers such as Surprise Family Dentistry, BackBone Chiropractic, or Simply Divine Massage to address wellness needs when you're in the area for your insurance matters.