Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
AZ-1800005734
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
William Kohl - State Farm Insurance Agent
18789 N Reems Rd, Surprise, AZ
85374, United States
Hours
Reviews
4.9
486 reviews
5 stars
478
4 stars2
3 stars0
2 stars0
1 star6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and responsive, with specific mentions of agents like Skyler, Taylor, and Andie.
Professionalism
Reviews highlighted the professionalism and knowledge of the agents, particularly Skyler and Taylor, who provided thorough explanations and assistance.
Long-term Relationships
Many customers expressed loyalty to the agency, noting long-term relationships and satisfaction with the service over many years.
Competitive Rates
Several reviews mentioned the competitive pricing and savings achieved by switching to State Farm, particularly through the efforts of agents like Skyler.
Efficient Processes
Customers appreciated the quick and efficient handling of their insurance needs, including policy updates and claims.
- BSBanleng Setkupysit5 days ago5.0Hi just a thumbs up Andie help me with cars insurance she so helpful and acknowledge professional with her profession. Thank you so much for all the help I recommend to all my friends šš»
- SSScott SatterleeNov 17, 20255.0We have been a State Farm customer for over two decades. Recently, Skyler Spicer helped us with an updated Homeowners Policy. The customer service experience he provided was exceptional. During the process, he kept us regularly updated as they worked through the site assessment. He was organized, honest, and proficient. In a world where customer service seems to be receding, he proved otherwise. Thank you.
- SRSharon & Joe RNov 14, 20255.0I called to request a letter in order to sell my home. Taylor Y answered the phone and was very pleasant. I expected such a letter to take several days. Taylor said she would have it to my by noon, which was impressive enough. She was wrong - it was in my inbox within minutes! This level of service is exceptional, especially in this day and age. Wow.
- MAMike AtkinsonNov 13, 20254.0The service has been very good and based on my experience so far they have a good team. Only reason for 4 stars is that Iām a new customer havenāt been with them long. So far everything is going good.
- JBJake BlantonOct 28, 20255.0Iāve used State Farm for quite a few years on the homeownerās insurance side and I really wish I would have switched my auto over a long time ago. Andie at William Kohlās State Farm has been so amazing to me, finding me the best coverages for not just auto, but for my Can-Am X3 also! Whole new world of bundling and saving, Andie made me feel like Iāve known her for years. Thank you Andie, I know William Kohl is happy to have you on board, your customers surely are. Keep setting that standard for customer serviceš
Frequently Asked Questions About William Kohl - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I canāt log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at William Kohl - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at William Kohl - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment information by using the Digital Pay Payment Center link and logging in with your User ID and password.
Who should I contact if I have questions about billing or payments?
Please contact your agent for questions about your bills, payments, or Renewal Coverage Offers. You can find your agent's phone number and email on your bill's details page.
What services does the State Farm mobile app offer?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What are the business hours of William Kohl - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends and holidays such as Thanksgiving, Christmas, and New Year's Day.
Is there wheelchair accessible parking and entrance at the office?
Yes, the office has wheelchair accessible entrance and parking available for customers.
Can I visit nearby businesses to combine errands when visiting William Kohl - State Farm Insurance Agent?
Yes, there are several nearby businesses like the Perspective Counseling & Consulting and Skipnotherapy LLC where you might schedule appointments, or you can visit local eateries like Little Sicily Pizzeria & Restaurant before or after your insurance visit.
Are there other insurance agencies near William Kohl - State Farm Insurance Agent?
Yes, nearby insurance agencies include Kelly M Coats - American Family Insurance and Michele Fanelli, which you might consider if looking for alternative insurance services in the area.
How can nearby medical and wellness services complement a visit to William Kohl - State Farm Insurance Agent?
You can visit nearby health providers such as Surprise Family Dentistry, BackBone Chiropractic, or Simply Divine Massage to address wellness needs when you're in the area for your insurance matters.