Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
AZ-17675618
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location
Nicole Ferrero - State Farm Insurance Agent
15990 Rancho Sahuarita Blvd, Sahuarita, AZ
85629, United States
Hours
Reviews
4.9
269 reviews
5 stars
257
4 stars
7
3 stars1
2 stars0
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and responsive, highlighting individual agents like Nevaeh, Destanie, and Susan for their exceptional service.
Communication
Several reviews noted the team's effective communication skills, with agents providing clear explanations and prompt follow-ups, contributing to a smooth insurance process.
Pricing Issues
Some customers expressed concerns about pricing discrepancies and miscommunication regarding policy details, leading to unexpected increases in rates.
Overall Satisfaction
Overall, customers reported a positive experience with the agency, appreciating the personalized service and the agents' dedication to meeting their insurance needs.
- JBJanie BachmanJan 2, 20265.0I’ve had auto insurance for a year. I can print and download everything from my phone. Love it. Have had State Farm for years.
- BHBrian HoskinsDec 24, 20251.0Had renters insurance for multiple years. No issues or claims. Went to add homeowners insurance and two cars. The quoted price I was given (two different times) seemed like a good deal so I went ahead with canceling existing policies. Then when the day came to move over, the price offered was over $50 more per month. The explanation was the order in which the autos were brought over. (1) Never did they mention that the order of when the autos were switched would have any bearing on the price and (2) it doesn't even make sense because in the end its the same two cars. I gave them the chance to match the quoted price they gave me, which they refused to do. So beware of bait and switch tactics. My rep was Jerry.
- YWYale WishnickDec 17, 20255.0Letty was extremely professional - everything a customer would want.
- TITherese Irons-bowellDec 17, 20255.0Julie handled the cancelation of my sold truck's auto insurance quickly and easily. Great office
- GLGraviel LeonDec 15, 20255.0I'd like to recognize Leticia F Romero (Letty) for the consistently excellent customer care I have received. She is always prompt, efficient and accurate whenever I need assistance with my policies. A pleasure to deal with. Thank you
Frequently Asked Questions About Nicole Ferrero - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Nicole Ferrero - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered.
What payment methods are accepted by Nicole Ferrero - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Access your account through the Digital Pay Payment Center by entering your User ID and password to view billing and payment details.
What services can I manage using the State Farm mobile app?
You can manage your insurance and banking accounts, get roadside assistance, file claims, and more using the app.
What does the Emergency Roadside Service cover at this State Farm agency?
It typically covers towing to the nearest repair facility, delivery of gas, oil, battery or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours for Nicole Ferrero - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays, Sundays, and select holidays.
Where is Nicole Ferrero - State Farm Insurance Agent located?
The office is located at 15990 Rancho Sahuarita Blvd, Ste 140, Sahuarita, AZ 85629, USA.
Are there any pediatric dental offices near the State Farm Insurance Agent's office?
Yes, Sweet Peadiatric Dentistry and Toothtown Dentistry for Kids are nearby and useful for families visiting the insurance office who may also need pediatric dental care.
What dining options are available near Nicole Ferrero - State Farm Insurance Agent?
Nearby dining options include Kababeque Indian Grill, Asian Sky Restaurant, Tania's Mexican Food, Subway, Dunkin', and Baskin-Robbins, allowing customers to enjoy a meal before or after their visit.
Which financial institutions are located near the State Farm Insurance office that could help with banking or loan services?
Nearby financial institutions include Tucson Federal Credit Union Sahuarita Branch, Chase Bank, Chase Mortgage, Fry's Money Services, and MVP Bad Credit Loans, providing various financial service options for clients.