Customers consistently praised the staff for being friendly, helpful, and responsive, often going above and beyond to assist with their insurance needs.
Knowledgeable Staff
Many reviews highlighted the expertise of agents like Nevaeh, Julia, and Susan, who provided clear explanations and guidance on insurance options.
Positive Experiences
Overall, customers reported very positive experiences with the agency, appreciating the smooth processes and personal attention they received.
Competitive Rates
Several customers noted that they saved money on their insurance premiums after switching to this agency, indicating competitive pricing.
Communication Issues
A few reviews mentioned problems with communication and billing, including incorrect information leading to higher rates and issues with policy coverage.
TT
Tom
Nov 11, 2025
5.0
Destanie was very professional and friendly. I was very happy with my encounter.
MW
Michelle Wyckoff
Oct 20, 2025
5.0
I highly recommend Nevaeh. She’s knowledgeable, responsive, and truly goes above and beyond to make sure everything is taken care of. Whether it’s answering questions, explaining coverage options, or helping through a claim, she makes the whole process easy and stress-free!
AP
aaliyah phommachan
Oct 20, 2025
5.0
Nevaeh is absolutely amazing! She’s very outspoken, friendly, and so easy to talk too!! she always has a big smile that makes you feel welcome right away. You can tell she truly enjoys helping people and goes the extra mile to make sure you understand. They are lucky to have her! highly recommend reaching out to Nevaeh!
MW
McNeiley Custom Woods
Oct 20, 2025
5.0
I can’t say enough good things about Destanie at Nicole Ferreros office. Every time I’ve needed help, they’ve been so responsive and caring. It’s rare to find someone who takes the time to really explain things and make sure you’re comfortable with your choices. Truly grateful for their help!
DM
Destanie McNeiley
Oct 20, 2025
5.0
Nicole Ferrero and her team are absolutely wonderful! They’re always so helpful, patient, and make everything easy to understand. You can really tell they care about their customers. I always feel taken care of every time I call or stop by. Highly recommend this office!
Frequently Asked Questions About Nicole Ferrero - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Nicole Ferrero - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered.
What payment methods are accepted by Nicole Ferrero - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Access your account through the Digital Pay Payment Center by entering your User ID and password to view billing and payment details.
What services can I manage using the State Farm mobile app?
You can manage your insurance and banking accounts, get roadside assistance, file claims, and more using the app.
What does the Emergency Roadside Service cover at this State Farm agency?
It typically covers towing to the nearest repair facility, delivery of gas, oil, battery or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours for Nicole Ferrero - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays, Sundays, and select holidays.
Where is Nicole Ferrero - State Farm Insurance Agent located?
The office is located at 15990 Rancho Sahuarita Blvd, Ste 140, Sahuarita, AZ 85629, USA.
Are there any pediatric dental offices near the State Farm Insurance Agent's office?
Yes, Sweet Peadiatric Dentistry and Toothtown Dentistry for Kids are nearby and useful for families visiting the insurance office who may also need pediatric dental care.
What dining options are available near Nicole Ferrero - State Farm Insurance Agent?
Nearby dining options include Kababeque Indian Grill, Asian Sky Restaurant, Tania's Mexican Food, Subway, Dunkin', and Baskin-Robbins, allowing customers to enjoy a meal before or after their visit.
Which financial institutions are located near the State Farm Insurance office that could help with banking or loan services?
Nearby financial institutions include Tucson Federal Credit Union Sahuarita Branch, Chase Bank, Chase Mortgage, Fry's Money Services, and MVP Bad Credit Loans, providing various financial service options for clients.