Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
AZ-1800009100 TO CREATE THE MOST ENJOYABLE INSURANCE EXPERIENCE AS POSSIBLE FOR OUR STATE FARM CUSTOMERS. We focus on Auto, Home, Renters, Life, Health, Business and Commercial Insurance throughout Phoenix and Cave Creek, AZ. A Good Neighbor Agency since 2003.
Location
Brian Stevens - State Farm Insurance Agent
21043 N Cave Creek Rd, Phoenix, AZ
85024, United States
Hours
Reviews
5.0
1,001 reviews
5 stars
984
4 stars7
3 stars1
2 stars2
1 star7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, knowledge, and responsiveness of the agents, particularly highlighting Mikayla, Daniel, and Hunter for their exceptional support.
Efficiency
Many reviews noted the quick and seamless process for obtaining quotes and making policy changes, with several customers expressing satisfaction with the speed of service.
Value for Money
Numerous customers reported significant savings on their insurance premiums compared to previous providers, often highlighting the competitive rates offered by the agency.
Long-term Relationships
Several customers mentioned their long-standing relationship with the agency, indicating a high level of trust and satisfaction over many years.
- KMKris Milligan4 days ago5.0Daniel did an awesome job helping me lower my insurance rate. He was knowledgeable, responsive, and made the process simple. I really appreciated how he worked to find me a better deal. Highly recommend!
- MBMegan B4 days ago5.0Brian Stevens State Farm office is the best in the Valley. The staff consistently exceeds my expectations- Daniel, Hunter, Tyler, Mikayla, Bonnie, Yesenia, and Mac. They are always friendly and responsive, treating me like family anytime I need assistance. Thank you all for the awesome service! I couldn't recommend this agency enough.
- BABill Alvstad4 days ago5.0I have been working with The Brian Stevens State Farm Agency for several years now. Along with assistant Tyler Johnson, they are very responsive, quick with quotes and changes, and quite honestly, are the most competitive with rates in the industry. It's a pleasure to work with them! ~ Bill A.
- BABryan Akers6 days ago5.0The team in this office always handle requests promptly and easily. I'm very pleased with the entire team and Bonnie is awesome-she was the first person I worked with and she always responds quickly to any questions or requests.
- APAvdhesh PatelDec 19, 20255.0I had a great experience with my auto insurance policy manager - Mikayla Wiltse . She is extremely knowledgeable, responsive, and patient in explaining all the coverage options. She helped me find the best policy at a competitive price and made the entire process smooth and stress-free. Any questions or changes were handled quickly and professionally. I truly appreciate the excellent customer service and would highly recommend Brian Stevens Agency Inc. to anyone looking for reliable auto/home insurance support.
Frequently Asked Questions About Brian Stevens - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I need to pay for a quote online at Brian Stevens - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
How can I contact someone if I have questions about billing or payments?
Please contact your agent using the phone number or email available on your bill's details page. You can also call the office at +1 602-569-6600 or email brian.stevens.nhw0@statefarm.com.
What types of insurance does Brian Stevens - State Farm Insurance Agent offer?
We offer Auto, Homeowners, Renters, Life, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the office hours for Brian Stevens - State Farm Insurance Agent?
The office is open Monday through Friday from 8:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
What payment methods are accepted by Brian Stevens - State Farm Insurance Agent?
We accept cash and major credit cards including American Express, Visa, Mastercard, and Discover.
Can I manage my insurance policy online using the State Farm mobile app?
Yes, the mobile app lets you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
Are there nearby dining options I can visit before or after my appointment?
Yes, near the agency you can find restaurants such as Rochelli's Pizza House, Domino's Pizza, Cafe Balkan for Mediterranean cuisine, O2 Sushi for Japanese food, and Quiznos for sandwiches.
What nearby places can help me if I need car maintenance or automotive parts?
Nearby automotive services include Valvoline Instant Oil Change, O'Reilly Auto Parts, and Stotz Equipment for automotive needs.
Are there fitness or wellness centers close to the State Farm office?
Yes, you can visit Horizons Martial Arts or Wagner Jiu-Jitsu Academy for martial arts and fitness, Athletico Physical Therapy for physical therapy, or The Golden Chair Barbershop for beauty and spa services.
Does Brian Stevens - State Farm Insurance Agent offer services in languages other than English?
Yes, services are offered in both English and Spanish to assist a diverse customer base.