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AZ-1800003282 - The Pam Johnson Insurance Agency mission is three-fold: 1. To provide exceptional service to customers by being knowledgeable, professional, and caring. 2. To guide our State Farm customers in making the choices to insure their assets such as home, auto, life, paycheck, business, jewelry, watercraft, golf carts, recreation vehicles. 3. To empower our State Farm customers with financial services such as life insurance, savings, growing of money, distribution of income. We’d appreciate the opportunity to help you look after what you can't afford to lose so you can live LIFE confidently.
Details
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Pam Johnson - State Farm Insurance Agent
1489 S Higley Road, Gilbert, AZ
85296, United States
Hours
Reviews
4.9
368 reviews
5 stars
353
4 stars
7
3 stars0
2 stars1
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and responsive staff, highlighting their willingness to help and provide personalized service.
Agent Expertise
Pam Johnson and her team are recognized for their deep knowledge of insurance products and their ability to explain options clearly, making clients feel confident in their decisions.
Cost Savings
Many reviews noted significant savings on insurance premiums after switching to State Farm, with clients appreciating the agency's ability to find the best rates.
Long-Term Relationships
Numerous customers mentioned long-term relationships with Pam and her team, emphasizing trust and satisfaction over many years of service.
Mixed Experiences
While most feedback was positive, a few customers reported issues with communication and responsiveness, indicating room for improvement in service consistency.
- RYRandall Young5 days ago5.0Pam is very knowledgeable and extremely helpful to those needing to learn about Medicare! She makes all the confusing stuff easy to understand. Thanks, Pam.
- KDKaren Dean6 days ago5.0Called for pricing and Delores H. was very helpful. She saved me several hundred dollars with bundling Auto and Home Insurance. Thanks again State Farm.
- JWJeanne WoodNov 17, 20255.0Pam offered a great class on Medicare Supplement plans and Medicare Advantage plans. I highly recommend Pam to walk you through the process to find the best plan for you. She will take care of you every step of the way.
- MMMaryNov 14, 20255.0Thank you Dolores for your outstanding work providing a quote on our home & auto on such short notice! Our previous Broker raised our rates on our home & auto claiming that the rate increases were "across the board" so Dolores quoted us comprobable policies with even more coverage. Dolores was extremely pleasant & professional to work with and landed up saving us around $800. The same week we switched to State Farm with Pam Johnson Insurance Agency!
- DODamaris OliphantNov 7, 20255.0I love this company. They are patient they explain everything efficiently and very honest. I had Rental insurance from them for a amazing price Now I am doing car insurance for them and they have the best quotes in town. Nine out of 10 I would recommend.
Frequently Asked Questions About Pam Johnson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Pam Johnson - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use at the Pam Johnson Insurance Agency?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
What services does the Pam Johnson State Farm Insurance Agency offer?
We offer services including Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance as well as financial services.
When is Pam Johnson - State Farm Insurance Agent open?
The agency is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays and major holidays.
Where is Pam Johnson - State Farm Insurance Agent located?
We are located at 1489 S Higley Road, Suite 105, Gilbert, AZ 85296.
How can nearby places help me when visiting Pam Johnson Insurance Agency?
Nearby places like Desert Hand and Physical Therapy and Snap Fitness provide convenient health and wellness options, while restaurants like The Spot and Nova Boba & Sushi offer great dining before or after your visit.
Are there other insurance agencies near Pam Johnson - State Farm Insurance Agent?
Yes, Sharon Fillman - State Farm Agent, Jessica Ball Agency - American Family Insurance, and Travis Williams - American Family Insurance Agent are nearby options if you want to compare services or have quick access to multiple agents.
What nearby financial services can complement my visit to Pam Johnson Insurance Agency?
Nearby financial advisors like Edward Jones - Financial Advisor: Steve Hale and Michael Medina offer additional financial planning services that can complement your insurance needs.
Does Pam Johnson Insurance Agency accommodate customers with disabilities?
Yes, the agency features wheelchair accessible seating and restrooms, including unisex and accessible restrooms, ensuring a comfortable visit for all clients.