AZ-1800003282 - The Pam Johnson Insurance Agency mission is three-fold: 1. To provide exceptional service to customers by being knowledgeable, professional, and caring. 2. To guide our State Farm customers in making the choices to insure their assets such as home, auto, life, paycheck, business, jewelry, watercraft, golf carts, recreation vehicles. 3. To empower our State Farm customers with financial services such as life insurance, savings, growing of money, distribution of income. We’d appreciate the opportunity to help you look after what you can't afford to lose so you can live LIFE confidently.
Details
Onsite servicesAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Pam Johnson - State Farm Insurance Agent • Mar 01, 2026
Certified by Pam Johnson - State Farm Insurance Agent • Mar 01, 2026
Reviews
4.9
426 reviews
5 stars
409
4 stars
8
3 stars0
2 stars1
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for their helpfulness, professionalism, and responsiveness, making clients feel valued and understood.
Knowledge and Expertise
Customers appreciate the thorough explanations and knowledgeable guidance provided by agents, particularly in navigating insurance options.
Affordability
Many reviews highlight the competitive pricing and cost-saving opportunities offered through bundling policies, leading to significant savings for clients.
Personalized Experience
Clients frequently mention the personalized and friendly service they receive, which fosters a sense of trust and comfort in their insurance decisions.
AH
Asher Hohn-Dever
1 day ago
5.0
Oh my goodness both of the ladies that I have spoken to in the last two days have been absolutely wonderful, and helpful!! The first I forgot the name of but was very lovely and had a southern accent and the second was my agent that helped, named Dolores, she was absolutely the sweetest thing ever and helped me so much as a first time caller for insurance and made the whole process efficient and effortless. I am so glad to have been taken care of by this team!!
CS
Clarissa Sainz
5 days ago
5.0
Carol Yim was a pleasure to work with! She was very thorough about our costs and was patient in finding the best coverage options for our family. We appreciated the zero-fluff approach and straightforward honesty! Thank you, Carol!
AL
Annie Lastra
5 days ago
5.0
I wanted to take this moment to share that working with Carol in regards to our home and auto insurance was the most pleasant experience for our family. She took the time to explain everything with great detail answering all of questions. Never once did we feel pressured. It was the opposite we felt that we had definitely made the right choice to go with this insurance co. Thank you, Carol for your patience and your stellar customer service. I will definitely refer friends and family.
MD
Maria DeLeon
Feb 26, 2026
5.0
Allison Seckman helped me purchase life insurance for my son. She did an excellent job explaining why we need life insurance and the different options available. Allison was supportive and understanding of the natural fear I had & wanting to avoid thinking of losing my child during the process. She was amazing to work with!
CD
Cynthia Davis
Feb 18, 2026
5.0
I’ve had my homeowners and car insurance with Pam Johnson’s State Farm office for about eight years now, and it’s been a really great experience. The coverage has always been a good value, and I’ve never felt like I was overpaying.
The team there is always helpful and easy to work with. Recently, Allie helped me out, make a coverage change and she was fantastic—super friendly, quick to respond, and made everything simple and stress-free.
It’s nice to have an insurance office that actually answers the phone & explains things clearly. . I definitely recommend Pam Johnson’s State Farm office to anyone looking for reliable, economical coverage and great service. Thanks Ladies!!!
Frequently Asked Questions About Pam Johnson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Pam Johnson - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use at the Pam Johnson Insurance Agency?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
What services does the Pam Johnson State Farm Insurance Agency offer?
We offer services including Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance as well as financial services.
When is Pam Johnson - State Farm Insurance Agent open?
The agency is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays and major holidays.
Where is Pam Johnson - State Farm Insurance Agent located?
We are located at 1489 S Higley Road, Suite 105, Gilbert, AZ 85296.
How can nearby places help me when visiting Pam Johnson Insurance Agency?
Nearby places like Desert Hand and Physical Therapy and Snap Fitness provide convenient health and wellness options, while restaurants like The Spot and Nova Boba & Sushi offer great dining before or after your visit.
Are there other insurance agencies near Pam Johnson - State Farm Insurance Agent?
Yes, Sharon Fillman - State Farm Agent, Jessica Ball Agency - American Family Insurance, and Travis Williams - American Family Insurance Agent are nearby options if you want to compare services or have quick access to multiple agents.
What nearby financial services can complement my visit to Pam Johnson Insurance Agency?
Nearby financial advisors like Edward Jones - Financial Advisor: Steve Hale and Michael Medina offer additional financial planning services that can complement your insurance needs.
Does Pam Johnson Insurance Agency accommodate customers with disabilities?
Yes, the agency features wheelchair accessible seating and restrooms, including unisex and accessible restrooms, ensuring a comfortable visit for all clients.
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Certified March 01, 2026Yext Knowledge Graph
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