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AZ-1800003282 - The Pam Johnson Insurance Agency mission is three-fold: 1. To provide exceptional service to customers by being knowledgeable, professional, and caring. 2. To guide our State Farm customers in making the choices to insure their assets such as home, auto, life, paycheck, business, jewelry, watercraft, golf carts, recreation vehicles. 3. To empower our State Farm customers with financial services such as life insurance, savings, growing of money, distribution of income. We’d appreciate the opportunity to help you look after what you can't afford to lose so you can live LIFE confidently.
Details
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Pam Johnson - State Farm Insurance Agent
1489 S Higley Road, Gilbert, AZ
85296, United States
Hours
Reviews
4.9
391 reviews
5 stars
376
4 stars
7
3 stars0
2 stars1
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, professional, and attentive to their needs.
Expertise
Many reviews highlighted the team's knowledge and ability to explain insurance options clearly, helping clients make informed decisions.
Cost Savings
Several customers noted significant savings on their insurance premiums, often due to bundling policies or switching from other providers.
Personalized Attention
Clients appreciated the personalized service and care they received, feeling valued and understood throughout their insurance processes.
- MSMike Sweeney3 days ago5.0Spoke with Dolores on my insurance and she was incredibly helpful. I have been with Pam since around 2000, and as the team has expanded, the service has always remained very personal. Everyone I have contact with is very pleasant and does everything to make it a wonderful experience. I highly recommend Pam if you are seeking a change.
- AUAnissa UrangaDec 31, 20255.0Working with Carol Yim was a great experience from start to finish. She was very patient, straightforward, and genuinely focused on finding the best solution for us, not once did it feel like she was just trying to make a sale. She found ways to lower our insurance costs while still keeping solid coverage, which we really appreciated. It’s rare to find someone so honest and easy to work with. I wouldn’t hesitate to recommend Carol to anyone who wants reliable and stress-free insurance help.
- SSSamuelDec 31, 20255.0Carol Yim was absolutely awesome to work with. She was very helpful, took all the time we needed to explain everything clearly, and made sure we understood our all of our options. She was very honest, professional, and truly had our best interests in mind. To top it off she helped us save money without sacrificing coverage. I would absolutely recommend Carol to anyone looking for a trustworthy and knowledgeable insurance representative that will put you first.
- RHRonald HorsfordDec 31, 20255.0For the first time my wife and I were faced with changing our homeowners insurance. We had no idea what to do. Carol was extremely helpful. She answered each question clearly and patiently. Anyone could have just given us a quote, but Carol made us feel informed as to what we needed to do. She took the time to help us find the information she needed. It's people like Carol that make us want to have State Farm as our insurance company.
- CCChsgrad98Dec 31, 20255.0My husband and I needed to update our homeowner’s insurance. I have had my auto insurance with State Farm for many years. I was nervous about moving homeowner’s insurance since we needed to involve State Farm, our old insurance company, and our mortgage company. Carol was amazing. She took the time to explain what needed to be done. She also double checked the information that we provided. It is reassuring to know that we have someone like Carol when we have insurance needs.
Frequently Asked Questions About Pam Johnson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Pam Johnson - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use at the Pam Johnson Insurance Agency?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
What services does the Pam Johnson State Farm Insurance Agency offer?
We offer services including Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance as well as financial services.
When is Pam Johnson - State Farm Insurance Agent open?
The agency is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays and major holidays.
Where is Pam Johnson - State Farm Insurance Agent located?
We are located at 1489 S Higley Road, Suite 105, Gilbert, AZ 85296.
How can nearby places help me when visiting Pam Johnson Insurance Agency?
Nearby places like Desert Hand and Physical Therapy and Snap Fitness provide convenient health and wellness options, while restaurants like The Spot and Nova Boba & Sushi offer great dining before or after your visit.
Are there other insurance agencies near Pam Johnson - State Farm Insurance Agent?
Yes, Sharon Fillman - State Farm Agent, Jessica Ball Agency - American Family Insurance, and Travis Williams - American Family Insurance Agent are nearby options if you want to compare services or have quick access to multiple agents.
What nearby financial services can complement my visit to Pam Johnson Insurance Agency?
Nearby financial advisors like Edward Jones - Financial Advisor: Steve Hale and Michael Medina offer additional financial planning services that can complement your insurance needs.
Does Pam Johnson Insurance Agency accommodate customers with disabilities?
Yes, the agency features wheelchair accessible seating and restrooms, including unisex and accessible restrooms, ensuring a comfortable visit for all clients.