Business Details
About
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AZ-18507746 We take the time to learn about our policyholders’ goals, where they are today, help them discover their concerns and gaps in coverage, and help them take action towards realizing their dreams. Building relationships of trust with policyholders, and neighbors.
Location
Max Panas - State Farm Insurance Agent
139 S Higley Road, Gilbert, AZ
85296, United States
Hours
Reviews
4.9
230 reviews
5 stars
223
4 stars2
3 stars0
2 stars1
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the agency's staff for being helpful, responsive, and attentive, particularly highlighting agents like Sierra and Max.
Efficiency
Many reviews noted the quick and efficient service provided, with several customers mentioning fast response times and seamless policy transitions.
Knowledge and Support
Agents were recognized for their knowledge and ability to explain insurance options clearly, helping clients make informed decisions.
Mixed Experiences
While most feedback was positive, some customers reported issues with communication and processing claims, indicating a need for improvement in these areas.
Value for Money
Several customers expressed satisfaction with the savings and coverage options provided, often noting better rates compared to previous insurers.
- CPChristina Pomeroy6 days ago5.0Sierra was gr a at. She answered all my questions and checked back in to make sure everything was good.
- AMAdriana MontoyaNov 12, 20255.0Francisco was very helpful with setting up my business insurance. The price was 3x cheaper than what competitors had quoted me and covered me the same. He also pulled some strings and was able to get everything set up in a day. Highly recommend was also efficient and quick and had my best interests in mind.
- CHCharles HaddadNov 6, 20255.0Had a one on one with Max concerning my umbrella policy. So glad we had a discussion. Protecting my assets is what an umbrella policy does, Max gave me good unsolicited advice. Switch to Max Panas, u won't be sorry!!!
- JLJenna LeeNov 5, 20255.0I recently worked with Francisco to switch over to State Farm from another insurance company. Not only was he friendly, and responsive but he put in the effort to make sure I was getting comparable coverage, and looked for ways to ensure I was getting the most for my money. I loved working with an agent that was local versus a 1800 number. Excellent customer service and overall great experience.
- MPMel PadenNov 3, 20255.0I had an awesome experience in calling State Farms (I was hesitant at first). I received the Promo letters that I finally called. Amanda B was a good listener & met my requirements (from my previous Insurance). Thank you, Amanda, for your time & understanding. In addition, your prompt response.
Frequently Asked Questions About Max Panas - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an online quote at Max Panas - State Farm Insurance Agent?
No, you can get a free quote online without any payment.
What payment methods are accepted at Max Panas - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to log in with your User ID and password to view your billing and payments.
Who should I contact if I have questions about billing or payments?
Please contact your agent; their phone number and email are available on your bill's details page.
What services does the State Farm mobile app provide?
The app helps manage insurance and banking accounts, get roadside assistance, file claims, and more.
What are the office hours for Max Panas - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Can I change my insurance coverages online with Max Panas - State Farm Insurance Agent?
Yes, you can request coverage changes online; they will be forwarded to your agent for processing.
Are there any nearby places where I can grab a meal before visiting Max Panas - State Farm Insurance Agent?
Yes, nearby options include Subway, Tru Bowl Superfood Bar, McDonald's, and Starbucks for a variety of food and beverages.
Where can I find nearby fitness and wellness centers near Max Panas - State Farm Insurance Agent?
Close options include Dance Republic for dance and gym activities, Core Body Pilates Morrison Ranch for pilates and yoga, and Zanshin American Karate and Kenpo for martial arts.
How can nearby transportation services help me get to Max Panas - State Farm Insurance Agent?
Valley Taxi provides local taxi service making it convenient to reach the insurance agency location at 139 S Higley Road, Suite 103, Gilbert, AZ.