Tommy Vichaivattana - State Farm Insurance Agent

4.9
273 reviews

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance Agency
We treat State Farm customers like our most precious family members. We celebrate in their big life moments, offer comfort in times of adversity, and encourage them to achieve their dreams. We help them understand the risks they are taking, improve their lives in the present, and prepare them for the future. When a customer walks into our office, they feel our warm welcome, and when they step out, they are looking forward to seeing us again.

Location

Tommy Vichaivattana - State Farm Insurance Agent
2603 W Pleasant Grove Rd, Rogers, AR
72758, United States

Hours

Reviews

4.9
273 reviews
5 stars
265
4 stars
3
3 stars
0
2 stars
0
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and responsive, with many highlighting specific agents like Tommy, Abby, and Derek for their exceptional service.

Professionalism

Reviews frequently noted the professionalism and knowledge of the agents, particularly Tommy and Abby, who took the time to explain options clearly and thoroughly.

Efficiency

Many customers appreciated the quick and seamless service, with agents providing timely responses and handling transactions smoothly.

Personal Connection

Clients felt a personal connection with the staff, describing interactions as caring and supportive, making them feel valued and understood.

Mixed Experiences

While most feedback was positive, a few customers reported issues with communication and dissatisfaction regarding claims handling.
  • WP
    William Pompom
    6 days ago
    5.0
    State Farm agent Abby was very supportive in building a bundled policy for me. Abby was very personable in relating to my situation, in need rapid insurance coverge.
  • AH
    Andrea Harris
    6 days ago
    5.0
    Tommy was awesome and extremely helpful and quick with a time sensitive matter. Very appreciative of his time and effort! Thank you bunches
  • TR
    Therese Rohr
    Jan 5, 2026
    5.0
    After several years of working with Tommy & his staff for both our personal and business insurance needs, I continue to find the service provided to be professional, timely, and cordial.
  • BV
    Bhagath Reddy veerannagari
    Dec 22, 2025
    5.0
    Tommy is a professional and very knowledgeable person to work with. He explained me all my options and helped me find the coverage that fit my needs and budget. I have had a very good experience working with Tommy and I highly recommend him and his team to anyone looking for reliable, trustworthy insurance guidance!"
  • RR
    Ryan Rasberry
    Dec 22, 2025
    5.0
    Outstanding service as always, Evelyn was very quick to get me a quote the day before i went car shopping. I bought a car over the weekend, i called first thing monday morning, and Evelyn quickly took the information down and drew up my policy and sent me over policy cards.. seemless transaction, very polite and friendly. Thank you!

Frequently Asked Questions About Tommy Vichaivattana - State Farm Insurance Agent

What are the office hours for Tommy Vichaivattana - State Farm Insurance Agent?

The office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

What types of insurance products does Tommy Vichaivattana - State Farm Insurance Agent offer?

They offer a variety of insurance products including auto, home, condo, renters, motorcycle, life, recreational vehicle, business/commercial, pet, boat, and personal articles insurance.