Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude and unprofessional behavior from certain employees.
Affordability
Many customers appreciate the affordable insurance rates offered, noting that they found better deals compared to other companies.
Efficiency
Several reviews highlight quick service and efficient processes, although some customers experienced longer wait times.
Professionalism
There are concerns about professionalism, particularly regarding how personal information is handled and the attitude of some staff members.
BS
Brandon Sairls
Dec 19, 2025
1.0
Who ever christen is she’s terrible rude for no reason if ur ganna have bad attitude maybe not deal with the public for a living rude rude rude
DW
DeAnna Woods
Oct 7, 2025
5.0
They were very helpful and thorough!
JM
Josiah Matthews
Jul 25, 2025
5.0
Christen Mellissa and Starla are the best I got good insurance on my truck and Kia better than any company in Jonesboro
Frequently Asked Questions About M & M Insurance Agency
What types of insurance does M & M Insurance Agency provide?
M & M Insurance Agency offers auto, boat, RV, motorcycle, and UTV insurance in Jonesboro, AR.
Where is M & M Insurance Agency located?
The agency is located at 3529 East Nettleton Avenue, Suite A, Jonesboro, AR 72401.
What are the business hours for M & M Insurance Agency?
They are open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 10:00 AM to 4:00 PM, and closed on Sundays.
What payment options does M & M Insurance Agency accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact M & M Insurance Agency?
You can call them at +1 870-931-6330 or email insurance.mm.jonesboro@gmail.com.
Does M & M Insurance Agency have an online presence?
Yes, you can visit their website at https://www.insurancemandm.com/ or their Facebook page at https://www.facebook.com/mandminsuranceagency.
Is M & M Insurance Agency accredited by any organizations?
Yes, they are associated with the Better Business Bureau (BBB).
What insurance brands does M & M Insurance Agency represent?
They represent Progressive, Dairyland, Trexis, Equity, National General, and Traders.
What nearby shopping options are available if I visit M & M Insurance Agency?
Nearby shopping includes 2B Shirtz for women's clothing, Granny's Quilts & Fabric for arts and crafts, and Z-n-Z's Bra Shoppe for lingerie.
Are there any nearby places to relax or eat after visiting M & M Insurance Agency?
Yes, you can visit Carnitas El Primo, a nearby Mexican and Latin American restaurant, or explore local flea markets like Look Once, Look Twice Flea Market and My Happy Place flea market.
Can I access beauty and personal care services near M & M Insurance Agency?
Yes, nearby options include Jessica Nunez beauty salon, 2B Continued Beauty Salon, and EbonyX Beauty Supply for hair care products.