Feedback on customer service is mixed; while some agents are praised for being friendly and helpful, others are criticized for rudeness and unprofessional behavior.
Affordability
Many customers appreciate the affordable insurance rates offered, often noting that they found cheaper options compared to competitors.
Professionalism
Several reviews highlight a lack of professionalism among certain staff members, with complaints about rude behavior and poor communication.
Efficiency
Customers generally report quick service and efficient processes when obtaining quotes and signing up for insurance.
Staff Attitude
While some staff members are described as friendly and helpful, others have been reported as having a negative attitude, impacting customer experiences.
DW
DeAnna Woods
Oct 7, 2025
5.0
They were very helpful and thorough!
JM
Josiah Matthews
Jul 25, 2025
5.0
Christen Mellissa and Starla are the best I got good insurance on my truck and Kia better than any company in Jonesboro
XC
XENA C
May 30, 2025
5.0
Will was an exceptional insurance agent! He made sure we were fully covered with our homeowners insurance and always provided excellent service, including when we had to cancel our policy after selling our house. Highly recommend! Thanks for everything, Will! You'll be missed.
Frequently Asked Questions About M & M Insurance Agency
What types of insurance does M & M Insurance Agency provide?
M & M Insurance Agency offers auto, boat, RV, motorcycle, and UTV insurance in Jonesboro, AR.
Where is M & M Insurance Agency located?
The agency is located at 3529 East Nettleton Avenue, Suite A, Jonesboro, AR 72401.
What are the business hours for M & M Insurance Agency?
They are open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 10:00 AM to 4:00 PM, and closed on Sundays.
What payment options does M & M Insurance Agency accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact M & M Insurance Agency?
You can call them at +1 870-931-6330 or email insurance.mm.jonesboro@gmail.com.
Does M & M Insurance Agency have an online presence?
Yes, you can visit their website at https://www.insurancemandm.com/ or their Facebook page at https://www.facebook.com/mandminsuranceagency.
Is M & M Insurance Agency accredited by any organizations?
Yes, they are associated with the Better Business Bureau (BBB).
What insurance brands does M & M Insurance Agency represent?
They represent Progressive, Dairyland, Trexis, Equity, National General, and Traders.
What nearby shopping options are available if I visit M & M Insurance Agency?
Nearby shopping includes 2B Shirtz for women's clothing, Granny's Quilts & Fabric for arts and crafts, and Z-n-Z's Bra Shoppe for lingerie.
Are there any nearby places to relax or eat after visiting M & M Insurance Agency?
Yes, you can visit Carnitas El Primo, a nearby Mexican and Latin American restaurant, or explore local flea markets like Look Once, Look Twice Flea Market and My Happy Place flea market.
Can I access beauty and personal care services near M & M Insurance Agency?
Yes, nearby options include Jessica Nunez beauty salon, 2B Continued Beauty Salon, and EbonyX Beauty Supply for hair care products.