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AL-3001095848 Diana Lockmiller State Farm Insurance's mission is to be a positive influence in the community by building relationships with our customers. We want to help you insure what matters most so you can live your life confidently. Auto insurance and home insurance does not have to be boring and we pride ourselves in helping protect your family. My agency will protect, serve, and help people realize their dreams in Alabama and Tennessee. By keeping our commitment, we are The Good Neighbor!
Details
- Requires appointmentAvailable
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Diana Lockmiller - State Farm Insurance Agent
1662 Slaughter Road, Madison, AL
35758, United States
Hours
Reviews
4.9
556 reviews
5 stars
533
4 stars
10
3 stars3
2 stars1
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently described as friendly, knowledgeable, and helpful, providing personalized assistance and making customers feel valued.
Expertise
Customers appreciate the agents' ability to explain policies clearly and provide tailored solutions, often resulting in significant savings.
Efficiency
The process of switching and setting up insurance is reported as easy and quick, with many customers noting a seamless transition.
Value for Money
Many reviews highlight competitive pricing and substantial savings compared to previous insurance providers.
Mixed Experiences
While most feedback is positive, there are a few negative experiences related to billing issues and customer service inconsistencies.
- WWWes Wallace3 days ago5.0Great experience transferring my existing insurance from out of state to Alabama. Very friendly and made the transaction simple!
- EMEmma Kate Mefford4 days ago5.0Reggie was extremely helpful, polite, and efficient. He was quick and got us a very affordable plan!
- KGKaren G6 days ago5.0Working with Aubrey Rosene has truly been the most pleasant experience! She followed up with me after our last conversation, bundled my insurance, and saved me some money in the process! She loves her role dealing with insurance and is quite knowledgeable. After several conversations, she’s like a friend!
- MPmackenzie paxsonNov 5, 20255.0Cole was extremely helpful, personable, and made me feel comfortable with switching and bundling to save on my home/auto insurance. I feel very confident and comfortable being able to reach out to him if i have any questions or concerns regarding my new home and the insurance coverage I now have.
- CNCatherine NurekOct 25, 20255.0Kirstin provided expert service that went above and beyond what I was expecting. Not only did she show a level of patience and understanding when reaching out to me and during my appointment with her, but she broke down the policy details for me in a way that I was able to understand so I could get the coverage I needed. I am now saving over 300/mo with moving my assets from Allstate to Statefarm. I truly appreciate the time and attention I have received from Statefarm. Thank you!
Frequently Asked Questions About Diana Lockmiller - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Diana Lockmiller - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered!
Who should I contact if I have questions about billing or payments?
Please contact your agent. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app provided by Diana Lockmiller?
You can manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What are the office hours of Diana Lockmiller - State Farm Insurance Agent?
The office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on weekends and major holidays.
Which insurance products does Diana Lockmiller offer?
They offer auto, life, homeowners, renters, motorcycle, property, boat, pet, and business insurance.
What payment methods are accepted at Diana Lockmiller - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
Does Diana Lockmiller - State Farm Insurance Agent have onsite parking available?
Yes, they have free onsite parking available for customers.
Can I schedule an appointment online at Diana Lockmiller - State Farm Insurance Agent?
Yes, they offer online appointments, but appointments are required before visiting.
What nearby medical facilities can I visit after handling business at Diana Lockmiller - State Farm Insurance Agent?
Nearby medical centers include Crestwood Medical Group Family Medicine Slaughter Road and Madison Behavioral Diagnostic & Treatment Services for health and counseling needs.
Are there any nearby beauty and wellness places near Diana Lockmiller - State Farm Insurance Agent?
Yes, nearby options include Hunky Dory beauty salon, Tree of Life Massage, and Open Canvas Aesthetics tattoo and piercing studio for your self-care needs.
What real estate services are available near Diana Lockmiller - State Farm Insurance Agent?
Nearby real estate agents and services include The Ryan Jones Group, HM Properties & Design, and Lampiasi Real Estate and Management Group which can assist with property and management needs.