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The team, especially agents like Angelica, Oscar, and Ashleigh, received high praise for their friendly, knowledgeable, and efficient service.
Professionalism
Customers noted the professionalism and thoroughness of the staff, making the insurance process smooth and stress-free.
Competitive Rates
Many reviews highlighted the ability of the agency to provide better coverage at lower rates compared to previous providers.
Positive Experiences
Overall, customers expressed satisfaction with their experiences, often mentioning a welcoming atmosphere and a sense of being valued.
Areas for Improvement
A few reviews indicated issues with communication and service quality, particularly in isolated incidents.
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Deacon Lloyd
Nov 14, 2025
5.0
Nykia was very professional and helpful.
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Lemore Thomas
Oct 31, 2025
5.0
Excellent service especially by Alexis.
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GZ PigFarmer
Oct 13, 2025
5.0
Ken Davis is a stand up business owner. I look forward to returning for getting my insurance from him. Additionally he has a solid team working for him, especially shout out to Q.
I'd rate them 8 stars if I could. No pressure, friendly, parking is easy. Please people check this agent out!
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Cameron Smith
Sep 8, 2025
5.0
Excellent service! They went above and beyond to make sure I had everything I needed.
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Mittie Rooney
Aug 19, 2025
5.0
We moved to Huntsville 2.5 months ago and as long time State Farm patrons sought out a local agent - Ken Davis. We only needed apartment insurance and called the office. What an extreme delight when Jazzy answered my call, welcoming me to Huntsville and quickly organizing my insurance. We’ve since added motor cycle and car insurance and each interaction with Jazzy has been a lovely and efficient.