Born and raised in the Alexander City area, I am a graduate of Central Alabama Community College and Auburn- Montgomery. I've been representing Allstate since 2015 in management & agency ownership, & bring a lot of experience to the customer relationship.
Allstate was an okay company to have auto insurance with. I cancelled for cheaper insurance through someone else. I was confused as to why my policy stated a certain amount due and called Delores to cancel and question that. Delores stated I had already been cancelled and refused to explain why and just insisted on telling me I haven’t paid in two months when I had indeed paid. I tried to send screenshots of bank statements and she stated I have already explained this to you, very rudely and stated the payments didn’t go thru. She didn’t care to hear anything I said nor did she care to explain anything further. I checked the Allstate app after getting off the phone with Delores and the amount owed MYSTERIOUSLY changed and it finally showed the policy was cancelled on the date I called, not before. I’ll give this Allstate three stars because aside from dealing with unprofessional staff, the insurance was good and I did however speak with Alice, whom was sweet and went over everything with me. Although no one cared to acknowledge Delores wrongs, Alice had a much better attitude and was much more professional.
Frequently Asked Questions About Alice Parmer: Allstate Insurance
What types of insurance does Alice Parmer: Allstate Insurance offer?
They offer auto, homeowners, life, motorcycle, renter's, boat, property, and business insurance.
Where is Alice Parmer: Allstate Insurance located?
The agency is located at 839 Airport Dr, Ste 105, Alexander City, AL 35010, USA.
What are the office hours for Alice Parmer: Allstate Insurance?
The office is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I contact Alice Parmer: Allstate Insurance?
You can contact them by phone at +1 256-215-3833 or email at ALICEPARMER@ALLSTATE.COM.
Does Alice Parmer: Allstate Insurance offer online appointments?
Yes, they offer online appointments through their website.
What languages are spoken at Alice Parmer: Allstate Insurance?
The agency conducts business in English.
Who is the owner or agent at this Allstate Insurance agency?
Alice Parmer is the agent, born and raised in Alexander City with experience since 2015.
What nearby medical services can I visit when going to Alice Parmer: Allstate Insurance?
You can visit Oral & Facial Surgery of East Alabama, Temple Medical Clinic, or Pediatric Associates for medical needs nearby.
Are there any nearby pharmacies close to Alice Parmer: Allstate Insurance?
Yes, Hometown Pharmacy and Jackson Drugs are nearby and convenient for health and medical supplies.
What local businesses can I visit near Alice Parmer: Allstate Insurance for automotive services?
Nearby options include Zajac's Auto Collision, Downtown Body Shop, Frontline Outfitters, and Frontline Offroad for various automotive repair and customization needs.