Shannon Fortune - State Farm Insurance Agent

4.8
409 reviews
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Business Details

322 Old Steese Hwy, Fairbanks, AK
99701, United States
(907) 452-1385
http://www.shannonfortune.com/
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About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance Agency
Welcome to Shannon Fortune State Farm Insurance office we are proud to serve Fairbanks, AK with Insurance and Financial Services, with a focus on resident relocation to the North Star Borough area. A little about myself. My wife Jeanette and I moved to Fairbanks 7 year ago. She is a school teacher of 20 years and holds several leadership positions. I'm a retired Air Force Veteran with 22 years 4 months 4 days of service. We love our community and are involved with The Food Bank of AK, United Way and are part of the Wrestling community witch is dear to my heart. With 25 years of Insurance industry experience my Team of licensed Insurance Professionals and I are here to help get you the correct Insurance coverage for your specific needs. We can help you with Auto Insurance, Homeowners Insurance, Pet insurance, Flood Insurance, Life Insurance, Health Insurance and Financial Services in the Fairbanks, AK including the surrounding North Star Borough areas. We can also assist small and large business owners with their Commercial lines of Insurance. Give us a call today for a personalized Insurance Quote!

Location

Shannon Fortune - State Farm Insurance Agent
322 Old Steese Hwy, Fairbanks, AK
99701, United States

Hours

Reviews

4.8
409 reviews
5 stars
379
4 stars
16
3 stars
4
2 stars
1
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful nature of the staff, highlighting their willingness to assist and provide thorough explanations.

Community Engagement

Shannon Fortune and his team are recognized for their active involvement in the community, supporting local schools and events.

Professionalism

Many reviews noted the professionalism and knowledge of the staff, particularly in handling insurance inquiries and claims.

Mixed Experiences

While most feedback was positive, some customers reported issues with policy management and errors that required correction.

Team Dynamics

Several customers appreciated the collaborative effort of the team, mentioning specific staff members who contributed to their positive experiences.
  • HC
    Heather Coletti
    Oct 17, 2025
    5.0
    Sasha in Fairbanks was amazing! Thank you so much!
  • ME
    Meghan Elizabeth
    Oct 10, 2025
    5.0
    I can’t say enough good things! They have amazing customer service while I was adding/changing policies. Cinnamon was able to give me all of the best recommendations and helped tremendously! Highly recommend Shannon and working with Cinnamon.
  • SM
    Sheryl Meierotto
    Sep 29, 2025
    5.0
    Fabulous customer service
  • MM
    Malayna Mitchel
    Sep 16, 2025
    5.0
    They were absolutely helpful and very fun to talk to!!
  • EZ
    Elizabeth Zaldivar
    Sep 13, 2025
    5.0
    Instantly when walking into this State Farm you are greeted so nicely! Shannon made sure to hear everything I was looking for, and Cinnamon made sure to help in every way possible. Shannon and his team really have your best interest in mind. I wouldn’t go anywhere else besides with them! If I could leave ten stars I would. Highly recommend, don’t go anywhere else!
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Frequently Asked Questions About Shannon Fortune - State Farm Insurance Agent

What are the regular business hours for Shannon Fortune - State Farm Insurance Agent?

The office is open Monday through Friday from 9:00 AM to 5:00 PM. It is closed on Sundays, and Saturdays are by appointment only.

Where is Shannon Fortune - State Farm Insurance Agent located?

The office is located at 322 Old Steese Hwy, Unit 6, Fairbanks, AK 99701, USA.