Shannon Fortune - State Farm Insurance Agent

4.8
419 reviews
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Business Details

322 Old Steese Hwy, Fairbanks, AK
99701, United States
(907) 452-1385
http://www.shannonfortune.com/
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About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance Agency
Welcome to Shannon Fortune State Farm Insurance office we are proud to serve Fairbanks, AK with Insurance and Financial Services, with a focus on resident relocation to the North Star Borough area. A little about myself. My wife Jeanette and I moved to Fairbanks 7 year ago. She is a school teacher of 20 years and holds several leadership positions. I'm a retired Air Force Veteran with 22 years 4 months 4 days of service. We love our community and are involved with The Food Bank of AK, United Way and are part of the Wrestling community witch is dear to my heart. With 25 years of Insurance industry experience my Team of licensed Insurance Professionals and I are here to help get you the correct Insurance coverage for your specific needs. We can help you with Auto Insurance, Homeowners Insurance, Pet insurance, Flood Insurance, Life Insurance, Health Insurance and Financial Services in the Fairbanks, AK including the surrounding North Star Borough areas. We can also assist small and large business owners with their Commercial lines of Insurance. Give us a call today for a personalized Insurance Quote!

Location

Shannon Fortune - State Farm Insurance Agent
322 Old Steese Hwy, Fairbanks, AK
99701, United States

Hours

Reviews

4.8
419 reviews
5 stars
389
4 stars
16
3 stars
4
2 stars
1
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful nature of the staff, highlighting their willingness to assist and provide thorough explanations.

Community Engagement

Shannon and his team are recognized for their active involvement in the community, supporting local events and schools.

Professionalism

Many reviews noted the professionalism and knowledge of the agents, particularly in handling claims and providing accurate information.

Mixed Experiences

While most feedback was positive, some customers reported issues with policy management and errors that caused frustration.
  • LB
    L Beduhn
    1 day ago
    5.0
    We have been with Shannon for years now and we couldn’t imagine going anywhere else for insurance. The staff is always so friendly and helpful — the best customer service ever! A special shoutout to Jenna and Cinnamon — thank you ladies for all your amazing help during our recent auto additions — you gals are awesome!
  • ZB
    Zachary Bressler
    1 day ago
    5.0
    Sasha was attentive and delivered!
  • CR
    Chris Rushing
    6 days ago
    5.0
    Cinnamon was very helpful and fast!
  • BP
    Brooke Purinton
    Jan 5, 2026
    5.0
    They are amazing and very sweet!
  • GH
    Galen Hunter
    Dec 13, 2025
    5.0
    Cinnamon was awesome, she helped me navigate address changes throughout our policies. Now we relocated to Pittsburgh PA, and we won’t be changing our policy branch; Shannon has a solid team and we’d hate to do business with anyone else!
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Frequently Asked Questions About Shannon Fortune - State Farm Insurance Agent

What are the regular business hours for Shannon Fortune - State Farm Insurance Agent?

The office is open Monday through Friday from 9:00 AM to 5:00 PM. It is closed on Sundays, and Saturdays are by appointment only.

Where is Shannon Fortune - State Farm Insurance Agent located?

The office is located at 322 Old Steese Hwy, Unit 6, Fairbanks, AK 99701, USA.