TD Insurance Auto Centres are changing the auto insurance claim experience. With on-site claims advisors to offer personalized support, vehicle rentals (if eligible), and repairs, all in one convenient location, we make it easy to get back in the driver’s seat and back on the road. TD Insurance Auto Centres help take the stress out of your auto claims experience.
Have RAVE about this location! BARB is absolutely amazing! She helped me understand my entitlements after being rear ended. And her demeaner is just so calming and caring!
She saw that I had to change my items over to my car from the rental in -30 blowing snow and offered to watch my toddler while I did it. She disappeared and returned with crayons and a teddy bear for my son and made my very overwhelmed brain feel so safe and at ease.
I absolutely appreciate her in so many ways.
The repair shop also did a FANTASRIC job with my vehicle! The guys are so kind and thorough. Not sure why this location doesn't have ⭐⭐⭐⭐⭐... I've been here twice for two seperate incidence and each time ... It's fantastic... The front desk people are great, the guys at the rental desk are the best!!! I always feel like everyone actually cares!!!
LK
Lamiya Karimova
Dec 2, 2025
5.0
Nargiz welcomed me well and as she promised my car's repair assessment took less than half hour.
BM
basell Mdawrr
Oct 28, 2025
1.0
The worst company ever, and I don't recommend it at all.
PR
Paul Israel del Rio
Oct 14, 2025
1.0
When you ask for a call back , they will just ring you once then drop the call. Looks likecthey don't want to work
YT
yee tiong
Sep 12, 2025
1.0
Do not recommend TD Auto Insurance.
My car was involved in a parking lot accident where another driver reversed into my completely stationary vehicle. Despite clear dashcam evidence showing that my car was not in motion, TD Insurance deemed the accident 50/50 fault.
The dashcam footage clearly shows:
• My car had already stopped and was fully stationary before impact.
• The other driver had ample time and space to see my vehicle but failed to pay attention while reversing.
• This was not a case of two cars backing up at the same time — it was a moving vehicle colliding into a stopped vehicle.
Even after reviewing the video, both Ritu Patel and Kevin Vo (manager) acknowledged that my car was stationary but still claimed “both vehicles were backing up at the same time,” which the video clearly disproves.
This was an extremely unfair judgment and poor handling of my case. TD Insurance ignored clear evidence and failed to apply proper reasoning to determine fault.
If you’re looking for an auto insurance provider that makes fair and accurate decisions based on evidence and knows how to utilize the law fairly, I would strongly recommend going elsewhere.
Frequently Asked Questions About TD Insurance Auto Centre
What services does TD Insurance Auto Centre offer?
TD Insurance Auto Centre provides personalized support with on-site claims advisors, vehicle rentals if eligible, and repairs, all in one convenient location to simplify your auto insurance claim experience.
Where is TD Insurance Auto Centre located?
It is located at 10434 184 St NW, Edmonton, AB, T5V 1R7, Canada.
What are the business hours of TD Insurance Auto Centre?
The centre is open Monday to Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
How can I contact TD Insurance Auto Centre?
You can reach them by phone at +1 866-454-8910.
Does TD Insurance Auto Centre support multiple languages?
They offer services in English.
What type of business is TD Insurance Auto Centre categorized as?
It is categorized as a TD Insurance Auto Claims location and an Insurance Agency.
Is there an online resource where I can learn more about TD Insurance Auto Centre's claims services?
Yes, their website is https://www.tdinsurance.com/products-services/auto-car-insurance/claims-centre for detailed information on claims services.
Are there any nearby stores where I can buy bathroom or kitchen fixtures while visiting TD Insurance Auto Centre?
Yes, Soak Luxury Bath Products, a store specializing in bathroom and kitchen fixtures, is nearby and could be convenient for a visit before or after your insurance appointment.
Where can I find automotive parts or accessories near TD Insurance Auto Centre?
Big West Performance, offering automotive parts and customization services, is located near TD Insurance Auto Centre, making it easy to visit both locations.
Are there nearby storage facilities accessible from TD Insurance Auto Centre?
Yes, both Stortek Self Storage and Super Center Storage are located nearby, providing options if you require storage services in the area.