Value City Furniture

4.8
830 reviews

About

Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Value City Furniture
400 Lakeview Ctr, Parkersburg, WV
26101, United States

Hours

Reviews

4.8
830 reviews
5 stars
733
4 stars
45
3 stars
21
2 stars
8
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and helpful staff throughout their shopping and delivery experiences.

Delivery Performance

The delivery team received high marks for being professional, courteous, and efficient, with many noting their ability to handle deliveries even in challenging conditions.

Sales Experience

Customers appreciated the no-pressure sales approach and the expertise of sales associates, making the purchasing process enjoyable.

Product Satisfaction

Many reviews highlighted satisfaction with the quality and selection of furniture, with customers expressing excitement about their purchases.

Communication Issues

Some customers reported problems with order delays and communication regarding delivery schedules, indicating a need for improvement in this area.
  • WM
    Wendy Moore
    Nov 6, 2025
    5.0
    The delivery team is unparalleled. They are friendly, courteous and knowledgeable. They do a great job! I have had several deliveries in the last few months and they have exceeded expectations.
  • JA
    Jody Anglim
    Jul 30, 2025
    5.0
    I enjoyed my experience with Value City. We found exactly what we were looking for. The salesman was pleasant and he made it all very easy. Our couch arrived today and the delivery men did a great job. We love our new couch, I'm so glad we decided to go there and look 😊
  • IW
    Isabella Wilcoxen
    Jul 24, 2025
    5.0
    John helped me find the perfect couch for my new home and was very helpful and polite during the whole process. Would highly recommend going to see John for your furniture needs!!
  • JD
    Julie Dye
    Jul 5, 2025
    5.0
    My experience with value City furniture was great, from the salesmen, Donovan, to the delivery team who were quick, friendly and efficient.
  • DP
    Demetrios Prokos
    May 31, 2025
    5.0
    Is very hard to find a business that all their people are nice, friendly, and knowing how to help their customers. The Parkersburg W.V. Value City Furniture has these employees. From manager, to office, to sales and delivery personnel they are AAA++ ( from our experience with them from over 10 years).

Frequently Asked Questions About Value City Furniture

What are the regular store hours for Value City Furniture?

Value City Furniture is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 11:00 AM to 7:00 PM.

Does Value City Furniture offer pickup and delivery services?

Yes, they offer both in-store pickup and delivery services for customer convenience.