Business Details
About
Hot Tub Store
Our philosophy at A-1 Pools is to deliver the pool, spa, and sauna products and services that we would want for our own homes and families. That’s why we prioritize top-quality products, exceptional customer service, and comprehensive support—from maintenance and care to warranty assistance.
Whether it’s a pool, hot tub, swim spa, or sauna, these features play a key role in turning your home into a personal sanctuary where you can relax, stay fit, connect with loved ones, and prioritize your well-being. And if you can have some fun along the way, even better. That’s where A-1 Pools truly makes a difference. From our retail specialists to our service technicians, every member of our team is committed to helping you enjoy your aquatic and wellness oasis to the fullest, for years to come. Explore our products and services below to start creating your next chapter of comfort and family fun.
Location
Hours
Reviews
4.7
146 reviews
5 stars
127
4 stars
7
3 stars1
2 stars
4
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Most customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Casey, Lisa, and Turner.
Product Knowledge
Employees demonstrated strong knowledge about pool maintenance and products, providing clear explanations and recommendations to customers.
Professionalism
Many reviews highlighted the professionalism of the staff during service calls and in-store interactions.
Service Quality
Customers reported high satisfaction with the quality of services provided, including pool openings, closings, and repairs.
Mixed Experiences
While many reviews were positive, there were a few negative experiences related to customer service, particularly with one employee's demeanor.
- JBJohn Boticki4 days ago5.0Jose & Turner from A-1 Pools just installed a new Pentair Pump and Filter to replace a 18 year old Pentair Pump and Filter that ran on the old outdated Easy Touch controller. They saved me a ton of money by updating the firmware, rewiring the pump motor to work with the old outdated Easy Touch controller and reprogramed the whole system back to the original push button wall controller that I was able to run. It took them several hours to do the work and did not charge me anything extra. I am 80 + years old. Swim every day in our indoor pool and didn’t want to learn a whole new Computer System with all the bells and whistles. I would recommend this company to anyone who needs work done their pool. I give the team a A Plus for saving me money and making my life easer. Sincerely, John Botick
- CPCraig PalmerOct 9, 20255.0A-1 pools in Hales Corners, WI is the best. Always friendly and willing to answer all your questions. Jim Canfield was very helpful in helping me get my hot tub balancing correct and is very knowledgeable about what chemicals to use and the proper way of adding them to get the best results! Thanks Jim!!! Highly recommend A-1 Pools!!!!
- DMDon MerkelOct 2, 20255.0Just had delivery of our new Sundance spa from A1 Pool. Cory, Turner, Jerry and Josh were very professional and did a great job locating and setting up the spa.
- JDJill DavidsonOct 1, 20255.0Jim was extremely helpful without being pushy. I greatly appreciate that!
- CRChristine RappJul 28, 20255.0Jose has done so much for us in the past year. We needed two side panels replaced since they were bowing. Also he has come out to look at a couple of the parts on the hot and is very knowledgeable about what he does. If he does not know he calls Sundance for help. I would recommend Jose to come out and fix my hot tub any day.
Frequently Asked Questions About A-1 Pools
What products and services does A-1 Pools offer?
A-1 Pools offers pools, hot tubs, swim spas, and saunas, along with maintenance, care, and warranty support.
Where is A-1 Pools located?
A-1 Pools is located at 6536 S Lovers Lane Rd, Franklin, WI 53132, USA.
What are the opening hours of A-1 Pools?
A-1 Pools is open Monday to Friday from 10:00 AM to 6:00 PM, and Saturday to Sunday from 10:00 AM to 4:00 PM.
How can I contact A-1 Pools for service inquiries?
You can contact A-1 Pools via phone at +1 262-334-9493 or email at service@a1poolfun.com.
What is A-1 Pools’ philosophy regarding customer service?
A-1 Pools prioritizes top-quality products, exceptional customer service, and comprehensive support to help customers enjoy their aquatic and wellness oasis fully.
Are there any nearby spas where I can relax before or after visiting A-1 Pools?
Yes, Tesoro Salon and Spa and Nurture Massage Spa are nearby spas where you can enjoy relaxation services in Franklin, WI.
What nearby fitness and wellness facilities are close to A-1 Pools?
Pettis Martial Arts, Anytime Fitness gym, and Strrretch - Maximum Performance Facility chiropractor are nearby for fitness and wellness needs.
Can I combine a visit to A-1 Pools with shopping at local stores?
Yes, nearby stores like Harbor Freight hardware, Budget Blinds home goods, and TLS - Franklin laundromat offer convenient shopping options close to A-1 Pools.
What dining options are available near A-1 Pools?
Nearby restaurants include Lovers Lane Sushi and Seafood Buffet, King’s Wok Chinese restaurant, and Rosati’s Pizza for casual dining.
Does A-1 Pools have a website where I can learn more?
Yes, you can visit their website at https://a1poolfun.com/ for more information about products and services.