Many customers praised the friendly and knowledgeable staff, highlighting their willingness to help and provide thorough answers to questions.
Repair Issues
Several reviews mentioned dissatisfaction with repair services, including unresolved issues after multiple visits and lack of communication regarding repairs.
Pricing
Customers noted that while prices were generally fair, some felt that charges for repairs were excessive, especially when issues were not resolved.
Product Selection
The business received positive feedback for its wide selection of equipment and parts, with many customers appreciating the availability of various brands.
Mixed Experiences
While many customers had positive experiences, a significant number expressed frustration with service delays and unresolved repair issues, indicating inconsistency in service quality.
RS
Roger Smith
1 day ago
5.0
Great communication! Accurate scheduling! Customer oriented!! Provided extra information about suggested maintenance to prevent future service needs.
JS
Jessica S
2 days ago
5.0
I’ve used Haights Mobile Maintenance a few times when our snowblower wasn’t working. They have great communication and always answer questions in a way that I can understand! I highly recommend them !!
SS
Steve Streck
Dec 20, 2025
1.0
I brought my Stihl chainsaw into this shop in April, 2025 because it wouldn’t start. I had not used it for a while. They said they replaced the fuel filter and put fresh gas in it, and perhaps some other things. I can’t remember everything they said they did. They charged me $98.28. The invoice doesn’t describe anything they did. That should have been a huge red flag to me but for some reason I didn’t pick up on it. I brought it home but didn’t use it for several months. I don’t give it a whole lot of use. In the fall I wanted to use it and it started right up. However, at high RPMs it spit fuel all over my hand. It soaked my hand. It had never done this before.
So it had a new problem after they serviced it. I brought it back. They looked at it and said they could find nothing wrong with it and asked me for the symptoms again. I told them. They finally replaced the fuel line and I had to pay for that as well. They charged me $81.70. Again, their invoice didn’t describe what they did. I still don’t know how I missed that. It should have told me something was not right. (They later told me that they replaced the fuel line because “they didn't know what else to do about the problem”—so they did work that was not necessary and charged me for it, apparently). At any rate, I brought it home after the second time and it wouldn't start. I brought it right back and they confirmed that it would not start. So, after the second time they serviced it, it still didn’t work.
They kept it for another week or two, then called and told me that there was sand in the carburetor, so the carburetor needed to be replaced. They also told me that the exhaust side of the cylinder was scratched. They gave me an estimate of approximately $850 to fix the chainsaw. I told them to do nothing. I just didn’t trust them anymore.
After the first time I brought the chainsaw in, it did not work properly, and after the second and third time, it did not work at all. It would not even start. They claimed they had it running before I picked it up after the second visit, I don't know. When I picked it up the last time, I asked them how sand got into the carburetor. I hadn't used it for many, many months. They said it was operated without an air filter. This was clearly a lie. I replaced the air filter in 2024.
Here is the worst part. I can buy a brand new, virtually identical chainsaw for $620. They never said a word about the $850 being far more than the cost of a new saw. This clearly demonstrates to me that they care far less about their customers than they do for themselves.
Don’t go to this shop. Instead, I suggest you go to Middleton Power Center.
DM
Daniel Mandli
Dec 7, 2025
5.0
It became time to retire my old Toro single stage snow blower so I went shopping for a new two stage blower. Both Bob and Josh were very helpful explaining both the Ariens and Ego snow blowers. I walked out after purchasing a new Ariens 24" deluxe and cannot wait to try it out on the next snow storm. (unfortunately missed the early Sunday morning cleanup as the blower will be delivered Monday. :-(.
MG
mike grumke
Dec 2, 2025
4.0
Everything went smooth. It was a busy day and I knew they didn't have a lot of time for questions. I called them and left a message. No one called back. That was a little disappointing
Frequently Asked Questions About Haight's Mobile Maintenance
How do I store my off-season equipment?
We recommend storing your equipment in a dry, climate-controlled structure.
What is your turnaround time for shipments and repairs?
Our turnaround time for shipments and repairs varies on the product.
What products and services does Haight's Mobile Maintenance offer?
We proudly offer a wide selection of outdoor power equipment from highly trusted brands. We also offer maintenance and repair services.
What are your business hours?
Our hours of operation are as follows:
M-F 7 am-5 pm
Saturday 8 am-12 pm
Closed on Sundays
Do you service equipment?
Yes! We offer maintenance and repair services for most brands. Contact us if you have a question about a repair for a specific brand.
What brands do you carry?
We proudly carry a wide selection of products from highly trusted brands including Ariens, Briggs & Stratton, Dr. Power, Echo, Ego, Gravely, Toro, Wright and Oregon.
What products and services does Haight's Mobile Maintenance offer?
Haight's Mobile Maintenance offers a wide selection of outdoor power equipment from trusted brands, as well as maintenance and repair services.
What brands of outdoor power equipment are available at Haight's Mobile Maintenance?
They carry products from brands such as Ariens, Briggs & Stratton, Dr. Power, Echo, Ego, Gravely, Toro, Wright, and Oregon.
What are the business hours of Haight's Mobile Maintenance?
The business is open Monday to Friday from 7 am to 5 pm, Saturday from 8 am to 12 pm, and closed on Sundays and certain holidays.
Does Haight's Mobile Maintenance provide repair services for outdoor equipment?
Yes, they offer maintenance and repair services for most brands of outdoor power equipment.
How should I store my off-season outdoor equipment?
It is recommended to store your equipment in a dry, climate-controlled structure to ensure longevity.
What payment options are accepted at Haight's Mobile Maintenance?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Where is Haight's Mobile Maintenance located?
The business is located at 4894 Haight Farm Rd, Fitchburg, WI 53711, USA.
Can customers visit nearby attractions around Haight's Mobile Maintenance?
Yes, customers can visit nearby places like Nicholas Haight Farmstead, a historical landmark, and Wiscovery Farm, both ideal for a visit before or after shopping.
Are there any nearby amenities for customers looking to relax or socialize near Haight's Mobile Maintenance?
Yes, Thayer’s War Eagle Hangout, a bar and dance club, is nearby and offers a place to relax and enjoy after your visit.
What other services and businesses are located near Haight's Mobile Maintenance that customers might find useful?
Nearby businesses include The Hair Cove and Aster Salon Madison for beauty and hair care, as well as Seahorse Healing for counseling and life coaching services.