As the trusted home improvement store near you, Lowe’s in Appleton, WI offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
While many customers praised the helpfulness and friendliness of staff, there were numerous complaints about poor service, long wait times, and unresponsive management.
Installation Issues
Multiple reviews highlighted significant problems with Lowe's installation services, including delays, poor workmanship, and lack of accountability.
Product Availability
Customers frequently noted issues with product availability, including items being out of stock or incorrect inventory listings.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing satisfaction with their shopping experience while others reported frustration and disappointment.
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Shawn Mobley
2 days ago
1.0
I wont shop anywhere that has 100% self checkout. See ya at Menards!
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Garrett Haen
Dec 31, 2025
1.0
Please take the extra two minutes and go to Ace or Home Depot. I went to Lowes to take advantage of the dewalt tool deals . The employee who helped me checked the item numbers and grabbed the tool which should be free with the buy two batteries get the tool free deal. All the cabinets were locked and the employees are the only people who have access. When we got the register the employee at the check out struggled and didn't have a radio to call anyone. After a half hour the manager Lisa finally showed up. She took 15 minutes to investigate only to come back and tell me the tool was in the wrong place and I would have to pay full price for the tool. So be aware that even though you are not allowed to touch the tools and the only one with access to the cabinets is them, you are still responsible for there mistakes. They even walk the tools to the register just to hand it to the person working the register. So good luck checking the item #. Take the extra two minutes and go anywhere else. It's not worth the time and headaches. Learn from my wasted 45 minutes in the register with 0 help or answers.
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Taylor Burton
Dec 25, 2025
5.0
Love that dogs are welcome! $17 for a toolbox that my daughter wanted for Christmas - great deal! 😁
ID
Ilya Dayter
Dec 23, 2025
1.0
BEWARE W/APPLIANCE DELIVERY. Process is a disaster. Lowe’s uses JB Hunt, clearly that relationship has gone south because Lowe’s will no longer handle anything once JB Hunts picks up. Quite the shock and dealing with JB Hunt is a disaster. Back to shopping in-store and ordering with a reputable delivery company online
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RK Enterprises
Nov 30, 2025
1.0
*******Never use Lowes installation!!!!!*******I had a patio door installed 6-7 months ago now. Horrible installation. They came and looked at three times gave me the oh boy I don't know what we can do about that. This one began as install around MAY 24th 2025. This came with crappy side problems also. We will do it Monday. Take the day off of work. No show. Great, installers daughter is having serious medical issue. Rescheduled for 2 weeks later, take a day off work, they call and cancel at 10 am. Job start was 7 am. Wanna guess the reason? Installer has a medical issue, its serious he may not make it. Yep, we will install next week Tuesday. It is a poorly done job. After inspection I contact Lowes. Lowes says contact Pella. Pella says its a installation issue contact Lowes. Lowes installation sends people out to "fix" the issues 3 times over months of waiting. Never did a thing. Took allot of pictures did nothing. Long story short, I have new door being installed sometime in the middle of winter. There is spray foam from the first install all over the floor, kitchen table and chairs. It does not come off. Lowes does not care. The grand finale? The door was installed crooked so it needs full replacement. No, I was not a jerk or rude to anyone. It is December 1st 2025 and I am angry. Kevin Geurts
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Appleton, WI?
Lowe's offers appliances, bathroom supplies, building supplies, flooring, garden tools, grills, hand tools, hardware, lighting, lumber, paint, patio furniture, plumbing, tools, and more.
What services does Lowe's Home Improvement provide?
Services include installation of appliances, cabinets, carpets, countertops, decks, doors, garage doors, gutters, flooring, lighting, plumbing fixtures, roofing, sheds, smart home devices, and more.
What are the store hours for Lowe's Home Improvement in Appleton?
Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with closures on major holidays.
Does Lowe's Home Improvement offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I check my order status at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent when order status changes.
How can I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Returns can be started online for Lowes.com purchases or in-store with proof of purchase at the customer service desk.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa payment methods.
Are there nearby places to visit when shopping at Lowe's Home Improvement in Appleton?
Nearby places include Festival Foods grocery store, Olive Garden restaurant, Uno Pizzeria & Grill, and Amazon Locker for package pickup, providing convenient options before or after shopping.
Is there a car rental service near Lowe's in Appleton?
Yes, Enterprise Rent-A-Car is nearby, making it convenient to rent a vehicle if needed during your visit to Lowe's.
Can I find automotive services near Lowe's Home Improvement?
Yes, nearby automotive services include Dreher Collision Center, Tires Plus Total Car Care, Caliber Collision, and Clear Water Car Wash.