Aaron's

3.8
293 reviews
Living Room Set

About

Rent To Own StoreFurniture Rental ServiceAppliance Rental ServiceElectronics StoreComputer RentalAaron's Inc
Visit our Aaron's store located at 3611 E Sprague Ave , Spokane, WA, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you

Location

Aaron's
3611 E Sprague Ave, Spokane, WA
99202, United States

Hours

Reviews

3.9
286 reviews
5 stars
177
4 stars
29
3 stars
11
2 stars
11
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rude and unprofessional behavior from management.

Delivery Issues

Customers frequently mention problems with delivery timelines and communication, leading to frustration.

Product Quality

There are complaints about the quality of furniture, including receiving damaged or used items, which has led to dissatisfaction.

Positive Experiences

Despite negative reviews, several customers express satisfaction with specific employees and their willingness to help.
  • DW
    Delnora Wells
    Dec 30, 2025
    5.0
    Somorro' and Guy were Great they brought my bdrm set inside nd' Put it together ❤️ with No Issues .. I Love my bed set.. Ty 😊
  • DZ
    David Zarbok
    Dec 24, 2025
    1.0
    They don't set up and they don't care about the merchandise as they carelessly drag things up stairs and the don't finish the job very unhappy with the service and won't be using them again terrible service if they worked for me they would be fired to bad I can't give negative stars...
  • MR
    Michelle Rogers
    Dec 12, 2025
    5.0
    Rai helped me have an amazing job with having Santa call her and to wrap Nintendo switch making my granddaughter’s experience amazing!
  • RM
    Roman Martyniuk
    Dec 11, 2025
    4.0
    In order to unload you need to come from the north and in order to enter the territory will have to drive on a road with opposite traffic. There is no door to unload, parking near the building. Be careful when driving around the posts. Friendly friendly staff.
  • SM
    Sara McDaniel
    Dec 3, 2025
    1.0
    Horrible company! I keep telling my mother to stop doing business with these crooks and liars, now she will finally listen to me! Went in yesterday to pick up something for my mom and paid $50 down. Decided this morning she didn’t want it and never opened the box. Called them and they won’t give her a refund of the $50 or a credit towards her other purchases she had been renting for almost 12 months. Those items are just a month or two away from being paid completely off. If you go to any other store you are entitled to a refund - especially within 25 hours! I understand if she kept it for the whole monthly rental term or even longer than 48 hours but this is bs. She will be pulling her other rental - washer and going to RAC. They have messed up so many times and always tell us incorrect information. She was upset and called again and told them she wants to return her washer since she doesn’t want to do business with them anymore. Now they claim all returns must go through corporate. Since when??? She isn’t getting a refund for the unused days on that washer and didn’t ask! I hate Aaron’s as a company and feel really sorry for their employees.

Frequently Asked Questions About Aaron's

How does lease to own work at Aarons?

Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.

What is the process? How do I get started?

Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.