Business Details
About
Upholstery Shop
Highlands Upholstery provides handcrafted reupholstery services including custom-built furniture, pillows, and cushions to the Redmond, WA area.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
122 reviews
5 stars
119
4 stars1
3 stars0
2 stars0
1 star
2
What are people saying?
AI-generated from recent customer reviews
Quality of Work
Customers consistently praised the exceptional craftsmanship and attention to detail in upholstery projects.
Customer Service
Many reviews highlighted the friendly, helpful, and professional service provided by the staff, particularly mentioning Archie and Olivia.
Timeliness
The business received positive feedback for completing projects on time and often ahead of schedule.
Communication
Customers appreciated the clear communication throughout the process, including updates on project status and fabric selection.
Value for Money
Reviewers noted that the services offered were reasonably priced considering the high quality of work delivered.
- MDmarilyn duvall6 days ago5.0Excellent service and the cost was much better than quotes that I got from other upholstery places.
- EDE DeVosDec 26, 20255.0Excellent experience with Javier and Highlands Upholstery. They built new feather-wrapped cushion inserts for my sofa enabling me to restore its comfort. Every step of the process was easy and handled with friendly professionalism. I definitely recommend them!
- JMJeretta McRae-BellDec 17, 20255.0I couldn't be more pleased with the service, my experience with Javier (owner) and the re-upholstery of my leather sofas and ottomans. Like new and even better. Javier made recommendations and a few design changes that actually improved the appearance and function. The attention to detail is obvious. I can highly recommend this company.
- BBBriana BentonDec 3, 20255.0The new owners at Bellevue Eastside Upholstery did a beautiful job on some round pillows. Will use their services again!
- MGMelissa GrimaldiNov 26, 20255.0Had an urgent replacement of seat cushion for my 100 year old mom’s favorite chair. Javier and his team went above and beyond to only be able to replace at fair price, they got it completed in just over 2 days. Attention to details on fabric fitting and firmness to aid in her standing up- nothing was missed. Cushion was replaced this morning and smile on my mom’s face said it all. I’m sure she was napping in that chair as soon as I left. I’d give 10 STARS if I could!
Frequently Asked Questions About Highlands Upholstery
How long does the entire process take?
The entire process typically takes between 2 to 5 weeks. We usually require 1 to 3 weeks to source the materials, followed by an additional 1 to 2 weeks to complete the repair or reupholstery work.
How long will the repair last?
The longevity of the repair largely depends on the amount of use and traffic the furniture piece receives. Different factors such as frequency of use and care can affect how long the repair will last.
Whats the most durable material to use?
We highly recommend leather as the most durable upholstery material. Leather typically lasts between 10 to 15 years and offers excellent durability for long-term use.
How long does the reupholstery or repair process at Highlands Upholstery usually take?
The entire process typically takes between 2 to 5 weeks, including 1 to 3 weeks to source materials and 1 to 2 weeks to complete the repair or reupholstery work.
What factors influence the longevity of a furniture repair at Highlands Upholstery?
The durability of the repair depends on the amount of use, traffic the furniture receives, and how well it is cared for.
Which upholstery material does Highlands Upholstery recommend for durability?
Leather is recommended as the most durable upholstery material, lasting between 10 to 15 years with excellent long-term durability.
What services does Highlands Upholstery offer in Redmond, WA?
They provide handcrafted reupholstery services including custom-built furniture, pillows, cushions, commercial furniture, and fabrics.
What are the business hours of Highlands Upholstery?
Highlands Upholstery is open Monday to Friday from 9:30 AM to 5:00 PM and closed on weekends and major holidays.
What types of payment options are accepted at Highlands Upholstery?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does Highlands Upholstery offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Are there any accessible features at Highlands Upholstery for customers with disabilities?
Yes, Highlands Upholstery has wheelchair accessible entrances, parking, and restrooms.
What nearby businesses can I visit when I come to Highlands Upholstery?
Nearby places include Bellevue Eastside Upholstery, Clarke & Clarke Art + Artifacts, and 151 Days restaurant, offering furniture, art galleries, and dining options to complement your visit.
How can the nearby Prime Factor Math Circle and School of Programming benefit families visiting Highlands Upholstery?
Families visiting Highlands Upholstery can also explore educational opportunities for children at Prime Factor Math Circle and School of Programming nearby, adding value to their visit to the Redmond area.
Is there a place nearby Highlands Upholstery to relax after your appointment?
Yes, nearby spas like DaSunRise Massage Therapy and Zen Healing Massage offer relaxing massage services for a rejuvenating experience after your visit.