Business Details
About
Upholstery Shop
Highlands Upholstery provides handcrafted reupholstery services including custom-built furniture, pillows, and cushions to the Redmond, WA area.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
116 reviews
5 stars
113
4 stars1
3 stars0
2 stars0
1 star
2
What are people saying?
AI-generated from recent customer reviews
Quality of Work
Customers consistently praised the high quality and craftsmanship of the upholstery work, noting that their furniture looked and felt like new after service.
Customer Service
Many reviews highlighted the friendly, helpful, and professional nature of the staff, particularly mentioning the personalized attention and guidance provided during the fabric selection process.
Timeliness
The business received positive feedback for completing projects on time and maintaining clear communication throughout the process.
Value for Money
Customers felt that the pricing was reasonable for the quality of work provided, with many stating that the services were worth the investment.
Repeat Business
Numerous customers expressed their intention to return for future upholstery needs, indicating a strong level of satisfaction and trust in the business.
- JTJenn TMNov 17, 20255.0I had 4 parsons style dining chairs that I loved but the faux leather was peeling off so they were no longer usable. I reached out to Highland Upholstery and they had TONS of fabric/leather options and were super helpful. They replaced the leather and the cushions and their craftmanship was excellent! They completed the project ahead of their estimate, and were very communicative throughout the process. I am so happy to have my beautiful comfy dining chairs back! I have recommended them to clients and will definitely work with them again.
- JFJessica FreemanOct 27, 20255.0Great service and quality upholstery! I'm pretty particular and the team at Highlands did a fantastic job on my sofa, chair, pillows and window seat cushion. I'll definitely use them again for future projects.
- JHJamie HatlebergOct 26, 20255.0Amazing work and great customer service. I look forward to a long work relationship with all my furniture needs, contemporary and vintage. Thank you Olivia and the entire upholstery team. The skilled craftsmanship is the best!
- JWJizel WanakaOct 19, 20255.0Timely, reasonable and great work
- BOBeatrice OlteanOct 17, 20255.0Great job, Archie and team! It is difficult to identify which two chairs were upgraded from the ones I purchased from the store. I appreciate the quality of the work.
Frequently Asked Questions About Highlands Upholstery
How long does the entire process take?
The entire process typically takes between 2 to 5 weeks. We usually require 1 to 3 weeks to source the materials, followed by an additional 1 to 2 weeks to complete the repair or reupholstery work.
How long will the repair last?
The longevity of the repair largely depends on the amount of use and traffic the furniture piece receives. Different factors such as frequency of use and care can affect how long the repair will last.
Whats the most durable material to use?
We highly recommend leather as the most durable upholstery material. Leather typically lasts between 10 to 15 years and offers excellent durability for long-term use.
How long does the reupholstery or repair process at Highlands Upholstery usually take?
The entire process typically takes between 2 to 5 weeks, including 1 to 3 weeks to source materials and 1 to 2 weeks to complete the repair or reupholstery work.
What factors influence the longevity of a furniture repair at Highlands Upholstery?
The durability of the repair depends on the amount of use, traffic the furniture receives, and how well it is cared for.
Which upholstery material does Highlands Upholstery recommend for durability?
Leather is recommended as the most durable upholstery material, lasting between 10 to 15 years with excellent long-term durability.
What services does Highlands Upholstery offer in Redmond, WA?
They provide handcrafted reupholstery services including custom-built furniture, pillows, cushions, commercial furniture, and fabrics.
What are the business hours of Highlands Upholstery?
Highlands Upholstery is open Monday to Friday from 9:30 AM to 5:00 PM and closed on weekends and major holidays.
What types of payment options are accepted at Highlands Upholstery?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does Highlands Upholstery offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Are there any accessible features at Highlands Upholstery for customers with disabilities?
Yes, Highlands Upholstery has wheelchair accessible entrances, parking, and restrooms.
What nearby businesses can I visit when I come to Highlands Upholstery?
Nearby places include Bellevue Eastside Upholstery, Clarke & Clarke Art + Artifacts, and 151 Days restaurant, offering furniture, art galleries, and dining options to complement your visit.
How can the nearby Prime Factor Math Circle and School of Programming benefit families visiting Highlands Upholstery?
Families visiting Highlands Upholstery can also explore educational opportunities for children at Prime Factor Math Circle and School of Programming nearby, adding value to their visit to the Redmond area.
Is there a place nearby Highlands Upholstery to relax after your appointment?
Yes, nearby spas like DaSunRise Massage Therapy and Zen Healing Massage offer relaxing massage services for a rejuvenating experience after your visit.