I love their dremels and their customer service. When I recently had in issue with a bit fitting correctly they were happy to mail out fittings and when that didn’t work and we figured it was the dremel itself they mailed me out a new one. Honestly some of the best customer service I’ve seen in a long time. Love that they stand behind their products.
KL
Kevin L
Mar 14, 2025
4.0
This company really cares whether its customers are satisfied. I had a problem with a new Dremel that I had purchased in December 2024. Matt and his team bent over backwards to make sure that the return and replacement process was smooth and as seamless as possible. I highly recommend this company!
HF
Heaven Flores
Aug 4, 2021
2.0
The first time I purchased a dremmel it was great and product and service and everything. Then it dropped and I started having troubles with it. I seen they had a new Gen of the diamond bits and dremmels so I ordered TWO dremmels. Amd have had a lot of problems with them within 2 weeks of having them they never dropped or anything reached out and let them know I prefer the older model dremmel as I am a pet groomer and have been having a lot of issues with the newer ones. He said to just email the pictures of the models I had and I even sent a video of how the newer dremmel was and I have emailed and called and left voice-mail and I have had no response I will NOT be buying from this company again I suggest you don't either. I would have a chain of replies if you replied to the email and I don't have a single one and I called ans left a voice mail and did not hear anything until I put this review I check my emails everyday I also checked spam and junk mail and there was nothing there
RD
Rebecca Davis
Jun 3, 2018
5.0
Matt has been sharpening my equipment for years. He’s quick and does a wonderful job! You cannot go wrong with Matt!
Frequently Asked Questions About Groomer's Best Friend
What is the address of Groomer's Best Friend?
Groomer's Best Friend is located at 11232 120th Ave NE, Suite 112, Kirkland, WA 98033, US.
What are the operating hours of Groomer's Best Friend?
Groomer's Best Friend is open Monday through Friday from 8:00 AM to 3:00 PM and closed on Saturdays and Sundays.
How can I contact Groomer's Best Friend?
You can reach Groomer's Best Friend by phone at +1 425-761-4788 or via email at matt@groomersbestfriend.com.
What types of payments are accepted at Groomer's Best Friend?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
What services does Groomer's Best Friend offer?
Groomer's Best Friend offers sharpening services to ensure the best tools for your best friends.
Which areas does Groomer's Best Friend serve?
They serve multiple areas including Tacoma, Seattle, Vancouver, Gig Harbor, Bellevue, Puyallup, Marysville, and Olympia in Washington.
Are there any nearby places to visit near Groomer's Best Friend?
Nearby places include the bakery Lady Yum Bakery where you can enjoy delicious treats, and the social club Verne And Wells Club for social events.
How can I get to Groomer's Best Friend if I am visiting the nearby shopping areas?
If you visit nearby places like Kirkland Knifeworks or Crescent Lighting, Groomer's Best Friend is conveniently close at 11232 120th Ave NE in Kirkland, WA, making it easy to stop by for sharpening services.
Are there any fitness or sports venues near Groomer's Best Friend?
Yes, nearby fitness centers include Lakeside CrossFit and La Luna Rhythmic Gymnastics Academy, where you can work out before or after your visit.
Where can customers find more information or make an appointment with Groomer's Best Friend?
Customers can contact Groomer's Best Friend for an appointment through their website at https://groomersbestfriend.com/contact/.