Frequently Asked Questions About Ferguson Distribution Center
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
Who can I contact for help with ferguson.com?
For assistance with ferguson.com, you can call 888-222-1785 or email customer.support@ferguson.com. Support hours are Monday to Friday, 8 a.m. to 8 p.m. EST.
What should I do if I forgot my password for my ferguson.com account?
Click the Forgot Password link on the login page, enter your registered email address, and follow the email instructions to reset your password.
How can I update my email address on my ferguson.com account?
Log in using your old email address, go to My Settings under the My Ferguson tab, click Manage My Info, then edit and save your new email address.
Can I save my login information on ferguson.com?
You can select "Remember Me" to save your email address on the login page, but your password will not be saved for security reasons.
Which web browsers are best for using ferguson.com?
Ferguson.com works best on Microsoft Edge, Apple Safari, Mozilla Firefox, and Google Chrome. Other browsers may not display all features correctly.
What types of credit cards are accepted for purchases on ferguson.com?
Ferguson.com accepts Visa, Mastercard, and American Express credit cards.
Does ferguson.com offer financing options?
Yes, commercial financing is available through GreatAmerica Financial for qualified applicants.
What are the operating hours of Ferguson Distribution Center in Auburn, WA?
The Ferguson Distribution Center is closed every day of the week and on major holidays like Christmas and New Year's Day. For after-hours emergencies, please call (800) 217-9480.
Is the Ferguson Distribution Center wheelchair accessible?
Yes, the Ferguson Distribution Center has a wheelchair accessible entrance.
What nearby places can I visit before or after my trip to Ferguson Distribution Center?
Near Ferguson Distribution Center, you can visit The Outlet Collection Seattle for shopping, GCR Tires & Service or Pomp's Tire Service for automotive needs, and Mis Primeros Pasos Bilingual Daycare if you need childcare options.