Business Details
About
Appliance Repair Service
For the last 17 years G H Appliance Repair has been serving the entire Hampton Roads. We also service as far north as Williamsburg, New Kent County and Gloucester. We are a locally owned and operated business that has customer service as our #1 priority. All of our repair work is guaranteed, and we make sure all work is done right the first time, every time. We also carry parts in our trucks to ensure fast, efficient service. Whether you need a refrigerator repaired or a dishwasher installed, we are the business for you. Call us today to set up a same day or next day service appointment.
Location
G H Appliance Repair
5731 George Washington Memorial Hwy, Yorktown, VA
23692, United States
Hours
Reviews
4.9
2,089 reviews
5 stars
2,003
4 stars
46
3 stars9
2 stars6
1 star25
What are people saying?
AI-generated from recent customer reviews
Technician Expertise
Customers consistently praised the technicians for their knowledge, thoroughness, and ability to diagnose and fix issues effectively.
Customer Service
Many reviews highlighted the friendly and professional demeanor of the staff, with several customers expressing appreciation for the clear communication and helpfulness.
Timeliness
The majority of customers noted that technicians arrived on time and completed repairs efficiently, often within the expected timeframe.
Reliability
Customers expressed high levels of trust in the company, often stating they would recommend G H Appliance Repair for future appliance needs.
- HCHannah Parker Canady4 days ago3.0this review is not at all about the tech we were assigned (Zach) as he did all he could to get this resolved and was nice and respectful the whole time, but more about the pricing/business as a whole when i submitted an appt request i stated we were pretty sure on what the issue was with our GE washer - a faulty control board and lock - yet when the tech came the first time he diagnosed everything and said the issue was only the lock/door latch but he didn’t have the part to replace it, so he had to come again the next day.. now i’m not sure if this was just not communicated from his dispatching team or what, but to not plan to have parts available at all when it’s a simple enough issue is pretty annoying to the customer, not only that but upon fixing the lock it turned out the issue was the control board exactly as I had said when i first sent the appt request and spoke over the phone with the booking agent we booked with them because they had the soonest availability and we needed our washer thinking this could get us the repair on the same day of our first appointment, but three days of back and forth later and $500+ less in our wallets is what it took to replace a ~$140 control board and ~$35 door lock.. and i’ve not received safe to say next time we’ll wait for Tommy D or Dave’s to be available because this is some pretty high pricing for this area and not so great coordination between whoever takes appointment details and the dispatchers/techs, be also aware that while everyone else takes their service fee off the labor cost if you end up doing repairs they don’t (and also have a higher one of $125) so you’ll pay for both first and last time we use them - but again not a review of the tech he was great, just the company as a whole
- JLJames Logan5 days ago5.0Overall customer experience was fantastic. From the office call, scheduling, to the technician. Will came and looked at our fridge issue and was pleasant and professional. I ultimately decided to not fix the issue due to the age of the fridge and never felt pressure to go one direction or the other. I will be calling G & H again for any appliance issues or repairs in the future. Highly recommend.
- MBMary Bates5 days ago5.0I am a tenant and not the owner however Justin was very knowledgeable concerning my issues with the microwave and the stove. He arrived earlier than what was stated and that was great. He was able to resolve the problem with the microwave very quickly and he came to the conclusion that the out side knobs for the stove needed to be replaced and sent a form for the realtor to approve so that repair can be made as soon as possible. I appreciate Justin’s friendliness, work ethics & quick service although he will need to return. Thanks Justin!
- JKJohn KaptanJan 3, 20265.0Great experience working with GH Appliance Repair. They were very communicative prior to the appointment ensuring that the maintenance technician was prepared to address the problem on the first visit. Maintenance technician Trey was prompt, called ahead, and was courteous and engaging. He addressed the problems we had with our appliances quickly and effectively.
- RBReyne BuchholzJan 2, 20265.0Zack came to assess the problem with our washer. After he found the problem I remembered we had an extended warranty so I wasn't able to have him fix it He arrived on time, and was very courteous. He gave us some advice on how to sort our loads to lessen the chance of the same problem in the future. We've had him work on our appliances in the past and have been very satisfied.
Frequently Asked Questions About G H Appliance Repair
What types of appliances does G H Appliance Repair service?
G H Appliance Repair services a wide range of appliances including refrigerators and dishwashers, offering repair and installation services.
What areas does G H Appliance Repair serve?
They serve the entire Hampton Roads area and extend their service as far north as Williamsburg, New Kent County, and Gloucester.
What are the business hours of G H Appliance Repair?
The business operates Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 3:00 PM. They are closed on Sundays.
How can I contact G H Appliance Repair?
You can call them at +1 757-535-5649 or email them at ghappliancerepair@gmail.com.
Does G H Appliance Repair accept credit card payments?
Yes, they accept American Express, Visa, MasterCard, Discover, as well as cash and checks.
Is there a website where I can learn more about G H Appliance Repair?
Yes, you can visit their website at https://ghappliancerepair.com/ for more information and to schedule services.
Is G H Appliance Repair locally owned and do they guarantee their work?
Yes, G H Appliance Repair is a locally owned and operated business, and they guarantee all repair work done, ensuring it is done right the first time.
What nearby services or businesses are close to G H Appliance Repair?
Nearby businesses include Couger Security Services for professional services, O'Neill's Driving School for driving lessons, and Sage Custom Contracting for construction services.
Are there nearby dining options customers might visit before or after their appointment at G H Appliance Repair?
Yes, customers can enjoy meals at Georges Family Restaurant for American cuisine, Dairy Queen for fast food and ice cream, or The Chipper USA for seafood and fish and chips.
What health and wellness services are available near G H Appliance Repair?
Nearby, you can find Gunderman Chiropractic & Wellness Center offering chiropractic and massage therapy, and Yorktown Yoga and Wellness for yoga and fitness classes.