Business Details
About
Appliance Repair ServiceAppliance InstallationAppliance Store
Appliance Service Solutions (Formerly Known As) Suffolk Appliance provides home appliance service, repairs and sales to the Suffolk, VA and the surrounding Hampton Roads, VA area.
Location
Appliance Service Solutions (Suffolk Appliance Repair)
3057 Kings Highway, Suffolk, VA
23435, United States
Hours
Reviews
4.9
1,365 reviews
5 stars
1,314
4 stars
28
3 stars7
2 stars1
1 star15
What are people saying?
AI-generated from recent customer reviews
Service Quality
Technicians are consistently described as professional, knowledgeable, and friendly, providing excellent service and quick repairs.
Communication
Customers appreciate the clear communication from technicians regarding diagnoses and repair processes.
Timeliness
Many reviews highlight the punctuality of technicians, with appointments being kept on time and repairs completed efficiently.
Customer Satisfaction
Overall, customers express high satisfaction with the service received, often recommending the company to others.
Pricing Concerns
A few customers raised concerns about pricing, mentioning perceived overcharging for parts and services.
- GWGoldia Warren5 days ago4.0The technician Mike is a very polite and knowledgeable person. He goes on about his job so calmly, not letting the unexpected get to him. There was somehow a mix-up with the scheduled time, but nevertheless the job was done.
- RYRENA YARBROUGH6 days ago5.0Service guy mike was absolutely great. Communicated with me very well. Brought the part that was needed but wasn't sure of the actual problem, and I do not need to wait for them to come back. Very knowledgeable in this field, came in did the job and was done in no time. This was awesome. I have my washer back. I WILL CALL HIM BACK IF I NEED HELP IN THE FUTURE. THANKS MIKE
- MBMindy Brooke6 days ago5.0My technician Jay S was on time. Very professional and very knowledgeable in the appliance he was working on. I have had him out here before and it was a pleasure working with him again.
- LMLelia Brinegar McKee6 days ago5.0Highly recommend. On time, professional, and extremely knowledgable about the repair. The technician didn't just change the part but also provided information about other features of the appliance.
- ABAnita BishopNov 6, 20255.0The gentleman assigned here was very kind, understanding and went above and beyond to not just check but to any other items and repair them. Thank you for scheduling him to work on my 3 appliance’s today. With having an American home Shield policy the cost was great and the Technician was too. Thank you.
Frequently Asked Questions About Appliance Service Solutions (Suffolk Appliance Repair)
What services does Appliance Service Solutions offer?
Appliance Service Solutions offers appliance repair and sales services, including installation and servicing of major home appliances.
What are the operating hours of Appliance Service Solutions?
They are open Monday through Friday from 8 AM to 5 PM and are closed on Saturdays and Sundays.
Where is Appliance Service Solutions located?
The business is located at 3057 Kings Highway, Suffolk, VA 23435, USA.
Which appliance brands does Appliance Service Solutions service?
They service major brands including Thermador, Speed Queen, and Bosch.
Does Appliance Service Solutions provide delivery or in-store pickup options?
Yes, they offer both in-store pickup and delivery services.
What payment methods are accepted at Appliance Service Solutions?
They accept American Express, Cash, Check, Mastercard, and Visa.
How can I contact Appliance Service Solutions?
You can reach them by phone at +1 757-538-0909 or by email at suffolkappliance@hotmail.com.
Can I request a callback or reservation with Appliance Service Solutions?
Yes, you can request a callback through their website at https://www.suffolkappliance.com/request-call-back.
What appliance products are sold at Appliance Service Solutions?
They sell washers, dryers, dishwashers, ranges, microwaves, refrigerators, residential freezers, and garbage disposals.
What nearby locations can I visit before or after my appointment at Appliance Service Solutions?
Nearby, you can visit places like Happy Hour Glass Works for flowers and gifts, Arthur's General Store for groceries and health foods, and the Driver Historic District for historical sightseeing.
Are there nearby dining options near Appliance Service Solutions?
Yes, you can enjoy meals at Big D's Hawaiian Shaved Ice, Snow Cones and Ruck's BBQ Hut, both located close to the business.
How can the nearby TADA School of Performing Arts complement my visit to Appliance Service Solutions?
After servicing appliances, you might enjoy catching a live performance or event at the nearby TADA School of Performing Arts, enriching your visit to the area.