Business Details
About
Locksmith
B & D Lock has been in business for forty years, starting in 1969 in Ridgewood, New York and moving to Roanoke, Virginia in 1982.
Location
Hours
Reviews
4.7
520 reviews
5 stars
430
4 stars
52
3 stars
24
2 stars7
1 star7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their willingness to go above and beyond to assist.
Efficiency
Many reviews noted the quick service, with customers often in and out within a short time frame, making it a convenient option for key and lock needs.
Pricing
While some customers found prices to be on the higher side, many appreciated the reasonable rates compared to dealerships and the value for the quality of service received.
Expertise
The staff's knowledge and ability to handle various key and lock issues were frequently mentioned, reinforcing the business's reputation as a reliable locksmith.
Overall Experience
Overall, customers expressed high satisfaction with their experiences, often recommending the business to others and indicating a strong likelihood of returning.
- MMMelanieNov 3, 20255.0Very friendly and knowledgeable staff. Reasonable prices
- OOOliOct 15, 20255.0Wonderful service. I went in to get my car key cut and programmed and they gave me a great and unexpected deal on getting a second one done. Will definitely return. Thanks again!
- DHDAVID HARRISONSep 29, 20255.0Awesome guys there, they no what they're doing.
- BWBecky WoodsonSep 23, 20255.0If you want a business that strives for excellent customer service, I highly recommend B&D Lock on Williamson Road. A friendly knowledgeable associate took all my info and ordered my new key fob. They took care of me quickly and the cost was much lower than I had been quoted elsewhere. I was very impressed with this business. All the staff was professional, courteous, kind, and respectful. Thank you to Anton for taking good care of my needs.
- MDMegan DuncanSep 11, 20255.0Safe battery died, never had the physical key to open safe, they made me keys. Great service!!!!! Great price!!!! Kind customer service!!!!!
Frequently Asked Questions About B & D Lock Co
Where is B & D Lock Co located?
B & D Lock Co is located at 6000 Williamson Rd, Roanoke, VA 24012, USA.
What are the operating hours of B & D Lock Co?
B & D Lock Co is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
How long has B & D Lock Co been in business?
B & D Lock Co has been in business for over 40 years, starting in Ridgewood, New York in 1969 and moving to Roanoke in 1982.
What types of locksmith services does B & D Lock Co offer?
They offer locksmith services including automotive, commercial, residential, safes, lockouts, on-site services, lost keys, safe installation, and key cutting.
Which counties does B & D Lock Co serve?
B & D Lock Co serves Roanoke, Salem, Lynchburg, Botetourt, Montgomery, Floyd, Bedford, and Franklin counties in Virginia.
How can I contact B & D Lock Co?
You can contact B & D Lock Co by phone at +1 540-563-1101 or via email at tfrydrych@bdlock.com.
What nearby dining options are available when visiting B & D Lock Co?
Nearby dining options include Frank's Italian Restaurant, Jerusalim Restaurant, Xtreme Bar and Grill, and Dillons Hot Dogs, which you might enjoy before or after your visit.
Is there convenient transportation near B & D Lock Co?
Dependable Cab, a local taxi service, is nearby to help you get to or from B & D Lock Co with ease.
Are there recreational places near B & D Lock Co where I can relax?
Yes, you can visit Roanoke Yoga for a session or enjoy entertainment at McCorvey’s Bowling World or AMF bowling alley nearby.
Where can I find beauty and spa services near B & D Lock Co?
Nearby beauty and spa options include Selah Beauty Salon, Bodatious Salon and Day Spa, Cache's Salon LLC, and Pure Bliss for hair and beauty treatments.