Business Details
About
Appliance Repair Service
Since 1970, Ronnie Wade of Appliance Repair Service in Roanoke, VA, has proudly serviced appliances in Roanoke, Salem, Vinton, Catawba, Boones Mill, Troutville, Hardy, and the surrounding areas. With his son, Roger, who joined in 1990, the father-son team provides honest, fair, and timely service to families in the Roanoke region. Our mission is to always provide quality appliance service. The success of our company is due to the dedication that we provide to our customers. No matter the job, customer satisfaction is always our priority!
Location
Hours
Reviews
3.9
34 reviews
5 stars
23
4 stars
1
3 stars
2
2 stars0
1 star
8
- EBElisabeth BassDec 4, 20251.0Bonnie is a very old, disorganized lady who is not good with details. I called for an initial repair and had to repeat myself two or three times. She kept insisting I lived in a rental, and I had to correct her that no, I own my home. The worker did not show up for the appointment. I called Bonnie who seemed confused and said she would call him. She then called back to say she forgot to tell me that they decided that morning to cancel my appointment due to staffing. I then asked that he come the next day since she had canceled our appointment with no further follow up. We made an appointment for the next day at noon and the man showed up at 10:30 AM. I said, "Wow, you are early, Bonnie said 12 PM", and he said "no, I was never available then. I'm here now." After the issue was fixed across two appointments, he "tweaked" another item he said needed to be fixed, but we had not had any major issues with it. That new item stopped working within a day or two. I left a voicemail last Friday and never heard back. When I called yesterday, she said she was just busy catching up. This morning she said the man could come out and "un fix" what he had tweaked before, but that's it. I said I would like him to look at it since we had no trouble before, and she laughed and corrected me saying, "I don't think you know what you're saying. You're not listening to me. He's not going to fix it, he will just undo what he did before." I hung up as I will not be spoken to in such a condescending way, considering all of the mistakes she has made up to this point. I am the customer who paid and gave him a generous tip. Again, she is disorganized, rude, and too old for a role which requires details, clarity, timeliness, and empathy.
- DPDavid PerryOct 20, 20255.0We called first thing in the morning because our office refrigerator was not working. A service person came out and had it running by lunchtime for a very fair price.
- DSDenise SwansonAug 28, 20255.0Prompt service. Quick repair. Excellent result!
- LJLinda JonesAug 5, 20255.0This small family company does an excellent job, diagnosing and repairing appliances. I highly recommend.
Frequently Asked Questions About Appliance Repair Service
What areas does Appliance Repair Service serve?
We serve Roanoke, Salem, Vinton, Catawba, Boones Mill, Troutville, Hardy, VA, and the surrounding areas.
Where is Appliance Repair Service located?
Our address is 3505 Brandywine Ave, Roanoke, VA 24018.
What are the business hours of Appliance Repair Service?
We are open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I contact Appliance Repair Service?
You can call us at +1 540-774-2777 or email us at appliancerepairrke@gmail.com.
What types of services does Appliance Repair Service provide?
We provide honest, fair, and timely appliance repair services to families in the Roanoke region since 1970.
Is Appliance Repair Service a family-run business?
Yes, it is a father-son team with Ronnie Wade and his son Roger providing dedicated service since 1990.
What is the website for Appliance Repair Service?
Our website can be accessed at https://www.appliancerepairserviceroanoke.com/ for more information.
What nearby businesses can I visit after my appointment at Appliance Repair Service?
Nearby businesses include Idea Garden Marketing & Graphics, Computers Plus of Virginia, and Wanderline Esthetics, LLC, which offer marketing, retail, and skincare services respectively.
Are there any nearby beauty or spa services close to Appliance Repair Service?
Yes, nearby beauty and spa services include Fusion Face and Body, Derma Advanced Skin and Body Care, Euphoria By MK, and Golden Girls Spray Tanning.
What local attractions or services are near Appliance Repair Service that can benefit customers?
Customers can visit The Wedding Planner of Virginia for event planning, Lead the Way Fitness gym for fitness, or Miami Ice for ice cream nearby after their visit.