Business Details
About
House Cleaning ServiceJanitorial Service
Dominion Cleaning Services, established in 2012 and operating in Richmond, Virginia, offers a comprehensive range of cleaning solutions tailored to both commercial and residential spaces as well as new construction needs. Their meticulous attention to detail ensures that every home, no matter its size, receives the same level of professionalism and care. From routine house cleaning to emergency cleaning and specialized services like floor cleaning and housekeeping, Dominion Cleaning Services has you covered, leaving you with a pristine environment that reflects their unwavering commitment to cleanliness and customer satisfaction.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.8
167 reviews
5 stars
153
4 stars
7
3 stars1
2 stars2
1 star
4
What are people saying?
AI-generated from recent customer reviews
Cleaning Quality
Customers consistently praised the thoroughness and quality of the cleaning services provided, often noting that their homes looked fantastic after the service.
Communication Issues
Several customers reported difficulties with communication, particularly when cleaning crews did not speak English, leading to misunderstandings and dissatisfaction.
Customer Service
While many reviews highlighted positive interactions with staff, there were complaints about poor responsiveness to issues and scheduling inconsistencies.
Reliability
Many customers expressed satisfaction with the reliability and punctuality of the cleaning teams, although some noted recent issues with team changes without prior notice.
- RJRashawn JeffersNov 30, 20254.0I have been using them for about 2 years. They do an amazing job for deep cleaning. Sometimes they arrive later than their scheduled time window.
- LVLaurel ViaNov 12, 20255.0We did a one-time deep clean. They did an amazing job! We have two dogs, and after they were done, you couldn’t tell.
- JAJennifer AndrewsNov 10, 20255.0The house looks fantastic. They did a really good job.
- JBJamie BarbourNov 5, 20255.0Very detailed. I’m very pleased!
- FSFrank SanskeOct 13, 20255.0They always do a fantastic job and they’re super nice
Frequently Asked Questions About Dominion Cleaning Services
Can children be home during the cleaning service?
To ensure children's safety around cleaning materials, please do not leave them unattended. Dominion Cleaning Service reserves the right to cancel appointments if children are left unattended.
What are your policies regarding pets in the house?
Please secure your pets before our cleaning crews arrive, as we are not responsible for them.
What’s your cancellation or rescheduling policy?
Cancellation and Rescheduling
Please provide at least 24-hour notice to skip, cancel, or reschedule a cleaning appointment, or a $50 cancellation fee will apply.
What types of cleaning products do you use?
We utilize a variety of trusted household cleaning products, including well-known brands such as Clorox, Windex, Dawn, Pledge, and Zep. If you have specific products you would prefer us to use, please inform us at the time of booking. Additionally, we offer a selection of environmentally friendly (green) cleaning products upon request.
What types of cleaning services do you offer?
We provide a full range of services, including routine residential cleaning (weekly, bi‑weekly, monthly, or one‑time), deep and deluxe cleanings, commercial cleaning, move-in/move-out cleanings, new construction/post‑remodel cleanups, interior/exterior window cleaning, after‑party/event cleaning, painting, and emergency cleaning services.
What geographic area do you serve?
Based in Richmond, VA, Dominion Cleaning Services covers a 40‑mile radius around the city, serving Richmond and the surrounding areas
Are your cleaners insured and trained?
Yes. Our cleaning teams are fully insured, background-screened, and professionally trained. We guarantee satisfaction—if you’re not happy, just let us know within 24 hours, and we’ll make it right.
Can children be left home alone during the cleaning service?
For children's safety around cleaning materials, please do not leave them unattended during the cleaning service. Dominion Cleaning Service may cancel appointments if children are left unattended.
What are the policies regarding pets during the cleaning service?
Please secure your pets before the cleaning crew arrives, as the company is not responsible for unattended pets.
What is the cancellation or rescheduling policy?
Provide at least 24-hour notice to cancel or reschedule a cleaning appointment to avoid a $50 cancellation fee.
What types of cleaning products does Dominion Cleaning Services use?
They use trusted household brands like Clorox, Windex, Dawn, Pledge, and Zep. Environmentally friendly cleaning products are available upon request.
What services does Dominion Cleaning Services offer?
Services include house cleaning, residential recurring cleaning, move in/out cleaning, commercial cleaning, construction and remodeling clean up, and painting services.
What are the business hours of Dominion Cleaning Services?
They operate Monday through Friday, 8:00 AM to 5:00 PM, and are closed on Saturdays and Sundays.
Where is Dominion Cleaning Services located?
They are located at 7921A W Broad St, Unit 109, Richmond, VA 23294, USA.
How can customers contact Dominion Cleaning Services?
You can contact them by phone at +1 804-918-2872 or email info.dominioncleaning@gmail.com.
Which nearby places can customers visit before or after their cleaning service appointment?
Nearby places include Outback Steakhouse for a meal, W Broad St Co. pub and accommodation, and CORT Furniture Clearance Center for home furnishings, all just near Dominion Cleaning Services.
What automotive services are available near Dominion Cleaning Services?
Customers can access automotive repairs and services nearby such as AK's shop and performance, Street Speed Unlimited Maintenance and Performance, and Grace Auto Sales And Service.
Are there nearby real estate services near Dominion Cleaning Services?
Yes, nearby real estate agents and agencies include Mary Ann Mazza Real Estate, Richard Bower Fine Properties, and Scott Dearnley - Joyner Fine Properties.