Business Details
About
House Cleaning ServiceJanitorial Service
Dominion Cleaning Services, established in 2012 and operating in Richmond, Virginia, offers a comprehensive range of cleaning solutions tailored to both commercial and residential spaces as well as new construction needs. Their meticulous attention to detail ensures that every home, no matter its size, receives the same level of professionalism and care. From routine house cleaning to emergency cleaning and specialized services like floor cleaning and housekeeping, Dominion Cleaning Services has you covered, leaving you with a pristine environment that reflects their unwavering commitment to cleanliness and customer satisfaction.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.8
162 reviews
5 stars
150
4 stars
5
3 stars1
2 stars2
1 star
4
What are people saying?
AI-generated from recent customer reviews
Service Quality
Most customers praised the thoroughness and quality of the cleaning services provided.
Communication Issues
Several reviews highlighted problems with communication, particularly regarding language barriers and scheduling.
Customer Satisfaction
Many customers expressed high levels of satisfaction and appreciation for the cleaning teams, often mentioning specific team members.
Pricing Concerns
Some customers felt that the pricing was inconsistent or higher than expected for the services rendered.
Reliability
The business is frequently noted for its reliability and punctuality in service delivery.
- LVLaurel ViaNov 12, 20255.0We did a one-time deep clean. They did an amazing job! We have two dogs, and after they were done, you couldn’t tell.
- JAJennifer AndrewsNov 10, 20255.0The house looks fantastic. They did a really good job.
- JBJamie BarbourNov 5, 20255.0Very detailed. I’m very pleased!
- FSFrank SanskeOct 13, 20255.0They always do a fantastic job and they’re super nice
- KKKimOct 1, 20251.0The 1st service I called, very broken English. When I spoke with Joanna at Dominion I expressed my concern about broken English. Said "I understand " yet sent 2 women that spoke Spanish only. I had to communicate with them using a translation app. REALLY???? I called to complain about it but never returned my call. WILL NEVER USE THEM AGAIN !!!!!!!!
Frequently Asked Questions About Dominion Cleaning Services
Can children be home during the cleaning service?
To ensure children's safety around cleaning materials, please do not leave them unattended. Dominion Cleaning Service reserves the right to cancel appointments if children are left unattended.
What are your policies regarding pets in the house?
Please secure your pets before our cleaning crews arrive, as we are not responsible for them.
What’s your cancellation or rescheduling policy?
Cancellation and Rescheduling
Please provide at least 24-hour notice to skip, cancel, or reschedule a cleaning appointment, or a $50 cancellation fee will apply.
What types of cleaning products do you use?
We utilize a variety of trusted household cleaning products, including well-known brands such as Clorox, Windex, Dawn, Pledge, and Zep. If you have specific products you would prefer us to use, please inform us at the time of booking. Additionally, we offer a selection of environmentally friendly (green) cleaning products upon request.
Can children be left home alone during the cleaning service?
For children's safety around cleaning materials, please do not leave them unattended during the cleaning service. Dominion Cleaning Service may cancel appointments if children are left unattended.
What are the policies regarding pets during the cleaning service?
Please secure your pets before the cleaning crew arrives, as the company is not responsible for unattended pets.
What is the cancellation or rescheduling policy?
Provide at least 24-hour notice to cancel or reschedule a cleaning appointment to avoid a $50 cancellation fee.
What types of cleaning products does Dominion Cleaning Services use?
They use trusted household brands like Clorox, Windex, Dawn, Pledge, and Zep. Environmentally friendly cleaning products are available upon request.
What services does Dominion Cleaning Services offer?
Services include house cleaning, residential recurring cleaning, move in/out cleaning, commercial cleaning, construction and remodeling clean up, and painting services.
What are the business hours of Dominion Cleaning Services?
They operate Monday through Friday, 8:00 AM to 5:00 PM, and are closed on Saturdays and Sundays.
Where is Dominion Cleaning Services located?
They are located at 7921A W Broad St, Unit 109, Richmond, VA 23294, USA.
How can customers contact Dominion Cleaning Services?
You can contact them by phone at +1 804-918-2872 or email info.dominioncleaning@gmail.com.
Which nearby places can customers visit before or after their cleaning service appointment?
Nearby places include Outback Steakhouse for a meal, W Broad St Co. pub and accommodation, and CORT Furniture Clearance Center for home furnishings, all just near Dominion Cleaning Services.
What automotive services are available near Dominion Cleaning Services?
Customers can access automotive repairs and services nearby such as AK's shop and performance, Street Speed Unlimited Maintenance and Performance, and Grace Auto Sales And Service.
Are there nearby real estate services near Dominion Cleaning Services?
Yes, nearby real estate agents and agencies include Mary Ann Mazza Real Estate, Richard Bower Fine Properties, and Scott Dearnley - Joyner Fine Properties.