Value City Furniture

4.6
1219 reviews

About

Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Value City Furniture
1250 Huguenot Rd, Midlothian, VA
23113, United States

Hours

Reviews

4.6
1,219 reviews
5 stars
985
4 stars
98
3 stars
43
2 stars
16
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of the sales and delivery teams, highlighting specific employees for their exceptional service.

Delivery Issues

Several reviews noted significant problems with delivery times and communication, including missed deliveries and lack of updates.

Product Quality

Customers expressed satisfaction with the quality and comfort of the furniture purchased, often mentioning good value for the price.

Mixed Experiences

While many had positive experiences, there were also numerous complaints about poor communication and organizational issues, leading to frustration.

Store Selection

Customers appreciated the variety of furniture options available in-store, noting the ability to customize selections.
  • LB
    Latoya Brown
    4 days ago
    5.0
    As a repeat customer at Value City Furniture, I want to thank Ms. Vanessa and Ms. Carmen for their excellent service. They were knowledgeable about furniture and even fixed a mistake made by another store. We purchased my son's bed last week, and it arrived yesterday. He loves it! Choosing furniture can be stressful, but the warm, patient, and welcoming approach by Ms. Vanessa and Ms. Carmen made the experience so much better. Thank you, ladies, for the outstanding service and for reminding me why I continue to choose Value City Furniture. (His new bed is pictured below)
  • KK
    Kevin Krawczuk
    Nov 14, 2025
    5.0
    Just looking, but Nathan was very helpful.
  • LD
    Len Davis
    Nov 5, 2025
    5.0
    Received excellent service. Sales team was attentive and courteous. Delivery was spot on.
  • PB
    Pamela Burleigh
    Oct 29, 2025
    5.0
    I've been pleasantly surprised by the all-around wonderful service I have received. From the salesperson to customer service to the delivery people, all were highly impressive.
  • CE
    Charne Ellis
    Oct 18, 2025
    5.0
    Ordered a custom made sectional with a very affordable price. There are so many selections on the floor alone, but to be able to custom and build how you want made it all the worthwhile. Sloan made my shopping experience very pleasant. He understood our needs, and was very patient. I would shop here a 1000x over. Thank you VCF!

Frequently Asked Questions About Value City Furniture

What types of furniture can I find at Value City Furniture in Midlothian?

You can find a variety of furniture including sofas, sectionals, loveseats, coffee tables, beds, mattresses, dressers, dining tables, chairs, and patio furniture.

Does Value City Furniture offer delivery or in-store pickup services?

Value City Furniture does not offer pickup or delivery services, but they provide in-store shopping with assembly and repair services available.