Business Details
About
Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
7,555 reviews
5 stars
7,152
4 stars
191
3 stars59
2 stars40
1 star113
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of the staff, particularly mentioning sales associates like Donn, Freddie, and Michael.
Delivery Issues
Several reviews highlighted significant delays and miscommunication regarding delivery dates, leading to customer frustration.
Product Quality
While some customers were satisfied with the quality of their furniture, others reported issues with craftsmanship and durability.
Positive Shopping Experience
Numerous customers reported enjoyable shopping experiences, citing a no-pressure sales approach and knowledgeable staff.
Mixed Recommendations
Despite positive experiences, some customers expressed dissatisfaction with the overall service and recommended shopping elsewhere due to delivery problems.
- AGAaron Gauna2 days ago5.0Anita was the best to work with and she insured we got the best price possible. She let us take our time and didn’t pressure us into a decision.
- TCTara CuffeeNov 15, 20255.0ANITA: was amaaaaazing helping my husband and I find a living room set! We appreciate youuu! FIND HER OF YOU NEED HELP!
- MWMarcie WillisNov 9, 20255.0Anita was very helpful and knowledgeable about the different products. We were able to purchase and get delivery within the week for a sofa.
- LLLataviaBeNov 9, 20255.0Anita greeted me as soon as I walked in the door and made sure I walked out with the couch I wanted. Will be returning just for her !
- JJJusteBecauseNov 7, 20255.0Heidi was Amazing! She took her time with explaining the intricacies of each of the furniture we had questions on. She even went above and beyond to show us the dining room table and extending the table out to show us how the leaf goes in. She great! When I come back we will be using her again! 10 star service!
Frequently Asked Questions About Value City Furniture
What are the general store hours for Value City Furniture in Chesapeake, VA?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Value City Furniture offer in-store pickup and delivery services?
Yes, Value City Furniture provides both in-store pickup and delivery services for customers.
What are the pickup hours for orders at Value City Furniture?
Pickup is available Wednesday to Friday from 1:00 PM to 7:00 PM and on Saturday from 10:00 AM to 6:00 PM. The store is closed for pickup on Monday, Tuesday, and Sunday.
Which well-known mattress brands does Value City Furniture carry?
They carry mattresses from top brands including Tempur-Pedic®, Stearns & Foster®, and Sealy®.
What types of furniture products can I find at Value City Furniture?
You can find sofas, sectionals, loveseats, coffee tables, beds, mattresses, dressers, dining tables, chairs, and patio furniture.
What payment options are accepted at Value City Furniture?
Accepted payments include American Express, Android Pay, Apple Pay, cash, check, Discover, financing, MasterCard, travelers checks, and Visa.
Is Value City Furniture located near any other home decor or furniture stores?
Yes, it is close to Kirkland's, Grand Furniture, Grand Discount Furniture Store, and Ashley HomeStore, offering customers multiple options for home furnishings in one area.
Are there any fitness centers near Value City Furniture for customers to visit before or after shopping?
Yes, Onelife Fitness - Greenbrier and Healthfirst ONELIFE Fitness gyms are nearby, providing great options to work out while visiting the area.
Where can I find dining or entertainment options close to Value City Furniture?
Regal Greenbrier cinema and Planet Smoothie fast food restaurant are near the store, perfect for a meal or movie before or after shopping.
How can customers get in touch with or follow Value City Furniture online?
You can contact them via email at store106managers@americansignature.com or follow them on Facebook, Instagram (@valuecityfurniture), Twitter (@valuecityfurn), TikTok, Pinterest, and YouTube channels.