Business Details
About
Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Value City Furniture
4300 Portsmouth Blvd Ste 200, Chesapeake, VA
23321, United States
Hours
Reviews
4.7
2,102 reviews
5 stars
1,860
4 stars
99
3 stars
42
2 stars22
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional service provided by staff members, particularly Ms. Jackie, who was frequently mentioned for her attentiveness and willingness to help.
Delivery Issues
Several reviews highlighted significant problems with delivery, including missed appointments, lack of communication, and delays in receiving furniture.
Professionalism
Customers noted the professionalism and courtesy of both sales staff and delivery teams, with many expressing satisfaction with the setup and handling of their purchases.
Product Quality
The furniture quality received positive remarks, with customers appreciating the variety and comfort of the items available.
Mixed Experiences
While many had positive experiences, some customers reported negative interactions with specific staff members and issues with customer service that detracted from their overall satisfaction.
- BJBobby Jernigan1 day ago5.0Shannon Brock is truly AMAZING!!! She went above and beyond to help us find the perfect bedroom suit
- CCC C5 days ago1.0Older brunette with a RBF completely rude absolutely an indefinitely rude I told her what I was hoping for and she didn’t even try to sell me anything. She wouldn’t even let me walk through half the store before she basically kicked me out. Don’t buy from these people, they think they’re better even though their name is valued city furniture disgusting rude Karen’s work here.
- JWJanice WilliamsNov 15, 20255.0Store salesman was very helpful not pushy to make a purchase, very attentive to what I was looking for. The delivery service was top A service , very polite and neat in entering my home.
- KRKristen RountreeNov 8, 20255.0Pat Skinner was the absolute BEST!!! She took great care of our family to secure a new couch. She was personable, knowledgeable and patient until a final decision was made. Thank you
- MBMonica BNov 6, 20255.0Value city furniture is one of my favorite places to shop for furniture, Mrs.Pat we love her get sales representative. They team that came out to set up my living room set was outstanding nice and very polite. One of the guys even offered to help fix my door, his professionalism speaks values. The entire team was awesome. Great job keep up the fantastic work.
Frequently Asked Questions About Value City Furniture
What are the opening hours of Value City Furniture in Chesapeake, VA?
Value City Furniture in Chesapeake, VA is open every day from 11:00 AM to 7:00 PM.
Does Value City Furniture offer pickup or delivery services?
Value City Furniture does not offer pickup or delivery services.
What types of furniture and brands does Value City Furniture carry?
They offer a wide variety of furniture including sofas, sectionals, beds, dressers, dining tables, mattresses, and more. Brands include Make It You and ComforTECH, along with mattresses from Tempur-Pedic®, Stearns & Foster®, and Sealy®.
What payment options can I use at Value City Furniture?
You can pay using American Express, Android Pay, Cash, Check, Discover, Financing, Mastercard, Travelers Check, and Visa.
Does Value City Furniture have in-store shopping and assembly services?
Yes, Value City Furniture offers in-store shopping and provides assembly services for purchased furniture.
What are the holiday hours for Value City Furniture?
Value City Furniture is closed on November 27, 2025, and December 25, 2025. On November 28, 2025, it is open 8:00 AM to 9:00 PM; December 24 and 31, 2025, open 10:00 AM to 5:00 PM; and January 1, 2026, open 11:00 AM to 9:00 PM.
Where is Value City Furniture located in Chesapeake?
Value City Furniture is located at 4300 Portsmouth Blvd, Suite 200, Chesapeake, VA 23321, USA.
What nearby dining options are near Value City Furniture for a meal before or after shopping?
Nearby dining options include SUBWAY for sandwiches, Buffet City for Asian cuisine, and AJ Gator's Chesapeake Square for American restaurant and bar.
What nearby retail and shopping centers can I visit along with Value City Furniture?
You can visit Gabe's for discount and department store shopping, Chesapeake Center shopping center, and Dollar Tree for arts, crafts, and other products nearby.
Are there nearby health and beauty services near Value City Furniture?
Yes, nearby you will find Elements of Health (massage therapy and beauty salon), Hair Vamp, Lavish Hair Lounge, S & J's Beauty Bar, and Elite Nails for various beauty and spa services.