Aaron's

3.3
151 reviews
Living Room Set

About

Rent To Own StoreFurniture Rental ServiceAppliance Rental ServiceElectronics StoreComputer RentalAaron's Inc
Visit our Aaron's store located at 5688 S Redwood Rd , Taylorsville, UT, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you

Details

  • DeliveryAvailable
  • Cash onlyNot available
  • Curbside pickupAvailable
  • Wheelchair accessible entranceAvailable

Location

Aaron's
5688 S Redwood Rd, Taylorsville, UT
84123, United States

Hours

Reviews

3.3
151 reviews
5 stars
74
4 stars
10
3 stars
8
2 stars
8
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude and unhelpful interactions, while a few praised specific employees for their excellent service.

Delivery Issues

Numerous reviews highlight problems with delivery schedules, including missed deliveries and poor communication regarding delivery times.

Management Concerns

Several customers expressed dissatisfaction with management, citing unprofessional behavior and lack of accountability in resolving issues.

Product Quality

Mixed reviews on product quality, with some customers satisfied with their purchases while others reported receiving faulty items.
  • RF
    Rhela Fretz
    Dec 5, 2025
    1.0
    If I could give negative I would! Whoever the payments lady is needs a course in customer treatment! How would she like it if someone talked to her family the way I’ve heard her talk to my brother who had his card info stolen and had to cancel his card till he got a new one and she wouldn’t extend the payment or anything and proceeded to yell at my brother I could hear her across the house and my dad thought that my brother was fighting with someone she was so rude and loud! And the things she said were not cool by any means again how would she like it if someone talked to her family like that and said those things and behaved that way?! She probably wouldn’t like it and would feel the same way I am right now. That’s just rediculous learn some manners and customer service
  • NS
    Nicole Southern
    Dec 3, 2025
    2.0
    Honestly the customer service has just been bad lately. I used to love Aaron’s and Rory and the store manager have always been amazing. But the past few times I’ve called and communicated with Melissa she made me feel like I was not cared for. I asked to have a confirmation email that my autopay was canceled (as I no longer had any items from Aaron’s) and she said they would get to it later and we’re just “too busy” to send one while she had me on the phone. I only asked for the urgency because she had also not put me on the original schedule to have my items picked up, which I had confirmed twice already with her. I hardly leave reviews, but I felt like no one cared after I had given my business to Aaron’s for over a year…
  • JK
    jamie kemper
    Nov 28, 2025
    1.0
    I would never rent from this location. If you have an other location that you can go to I would totally recommend that they are totally unprofessional. Don’t give a crap about what you’re trying to tell them they never like to answer their phones. They never call you back you can leave messages after message and you still don’t get nothing. I tell you once I’m done with my lease. I will never ever rent from errands ever again. They’re a joke and everyone is really rude. they forget about deliveries and pick ups, but they make sure that they get every dime sucked out of you oh, and if they asked to put you on hold, you might as well just hang up then
  • TN
    Tenaya Neal
    Oct 23, 2025
    5.0
    Kateesha & Melissa was a great help they have great customer service and they have been a great help to us kateesha &melissa are awesome
  • AB
    Anne Barney
    Oct 15, 2025
    5.0
    I had a great experience at the Taylorsville Aaron’s yesterday! Melissa, the Sales Manager, was very kind and very helpful! She took the time to make sure that I received the best merchandise and she provided some helpful advice as well! She was very caring and the whole experience in choosing what product to order was a great one. The best customer service I have received in a very long time! I highly recommend Melissa to go to for any of your rental or leasing needs! I will definitely be a continuing customer! - Kay A. B. :)

Frequently Asked Questions About Aaron's

How does lease to own work at Aarons?

Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.

What is the process? How do I get started?

Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.