Aaron's

3.4
146 reviews
Living Room Set

About

Rent To Own StoreFurniture Rental ServiceAppliance Rental ServiceElectronics StoreComputer Rental
Visit our Aaron's store located at 5688 S Redwood Rd, , Taylorsville, UT, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. It's Black Friday all month long at Aaron's! From October 31 to November 30, 2025, check out our deals—including 7 products under $70 a month, plus up to 20% off some of our most popular items. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you.

Details

  • DeliveryAvailable
  • Cash onlyNot available
  • Curbside pickupAvailable
  • Wheelchair accessible entranceAvailable

Location

Aaron's
5688 S Redwood Rd, Taylorsville, UT
84123, United States

Hours

Reviews

3.4
146 reviews
5 stars
74
4 stars
10
3 stars
7
2 stars
7
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some praised staff like Melissa and Rory for their helpfulness, while others reported rudeness and unprofessional behavior from management.

Delivery Issues

Numerous complaints about delivery delays and miscommunication regarding scheduled deliveries.

Product Quality

Customers expressed dissatisfaction with the quality of rented items, including appliances that were not functioning properly upon delivery.

Staff Knowledge

Some staff members were noted for their product knowledge and helpfulness, while others were criticized for being unhelpful or rude.

Store Environment

The store was generally described as clean and well-organized, with a good selection of furniture and appliances.
  • TN
    Tenaya Neal
    Oct 23, 2025
    5.0
    Kateesha & Melissa was a great help they have great customer service and they have been a great help to us kateesha &melissa are awesome
  • AB
    Anne Barney
    Oct 15, 2025
    5.0
    I had a great experience at the Taylorsville Aaron’s yesterday! Melissa, the Sales Manager, was very kind and very helpful! She took the time to make sure that I received the best merchandise and she provided some helpful advice as well! She was very caring and the whole experience in choosing what product to order was a great one. The best customer service I have received in a very long time! I highly recommend Melissa to go to for any of your rental or leasing needs! I will definitely be a continuing customer! - Kay A. B. :)
  • DS
    Darla Scott
    Oct 10, 2025
    1.0
    They have poor customer service. They are rude to the customers.
  • BG
    Bryan Gibbons
    Oct 1, 2025
    5.0
    Hello, Today I spoke to Melissa whom I have been working with ever since I have been a customer with this company. She is very professional, knowledgeable, kind and on top of everything she does. She calls me at the right times to always assist me with my living needs and works with me to always find something affordable and never have had a negative experience with her. Today she helped find me a deal that I am extremely excited about and can see why she is the sales manager of this store. She deserves a raise or promotion for how much she cares about her customers, listens to her customers, and how hard she works and how well she handles running the store on her own!
  • LL
    Lenard
    Sep 20, 2025
    1.0
    I went into this store last night to pick up a couch for a friend. When I went into the store, there was only one employee working almost at 8 o’clock at night and it was a young petite girl in the store all alone. She was very kind and helpful but I thought it was very odd she was in the store late at night with no help and expected to move very heavy furniture, dangerous, and worrisome not having another person there for safety reasons. Does Aaron’s even care about their employees?

Frequently Asked Questions About Aaron's

How does lease to own work at Aarons?

Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.

What is the process? How do I get started?

Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.