Business Details
About
Hot Tub Store
Waco Texas' #1 swimming pool & spa retailer and service provider, serving Waco, Woodway, McGregor and surrounding areas since 2008. We take pride in providing reliable maintenance and exceptional customer service.
Location
Hours
Reviews
4.9
234 reviews
5 stars
223
4 stars3
3 stars2
2 stars1
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and professional staff who go above and beyond to assist.
Service Quality
Overall, the service provided is described as reliable, thorough, and effective, with many customers expressing satisfaction with the maintenance and repair work.
Communication
Timely communication regarding service updates and issues was highlighted positively, with many customers appreciating the proactive approach.
Pricing Concerns
Some customers expressed dissatisfaction with recent price increases, feeling they were excessive compared to the level of service received.
- TTTyJan 3, 20265.0Always good professional service.
- BLBrittany LaddDec 15, 20255.0I have not go over there
- SMSharon MccauleyNov 27, 20255.0Always ready to help and very knowledgeable. I like the fact that they recognize us as regular customers.
- LSLesley SwartzOct 28, 20255.0Waco Pool and Spa provides outstanding service. Their team is consistently professional, courteous, and reliable. They are very patient, even when my dog happens to be outside before their arrival. I appreciate receiving a photo after each visit, as well as timely communication if there is ever a delay or if they notice any additional issues. Waco Pool and Spa is a well-run business that I highly recommend. And I love Ronnie my pool tech.
- VGVikki GarlandOct 14, 20255.0Your sales annd installation team put the ‘P’ in SPA! 😏 Punctual, Professional, Proficient, Precise, and Patient. We’re really loving our Sundance. It’s already helped with a painful shoulder problem! Thanks again for everything. 💦
Frequently Asked Questions About Waco Pool & Spa
What are the main services provided by Waco Pool & Spa?
Waco Pool & Spa is Waco Texas' #1 swimming pool and spa retailer and service provider, offering reliable maintenance and exceptional customer service since 2008.
Where is Waco Pool & Spa located?
Waco Pool & Spa is located at 7023 Sanger Ave, Waco, TX 76710, USA.
What are the operating hours of Waco Pool & Spa?
The store is open Monday to Friday from 9:00 AM to 5:30 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays.
How can I contact Waco Pool & Spa?
You can contact Waco Pool & Spa by phone at +1 254-772-9667 or via email at wacopoolstore@gmail.com.
Does Waco Pool & Spa have an online presence?
Yes, they have a website at https://wacopoolstore.com/ and a Facebook page at https://www.facebook.com/1000685819961441.
What nearby beauty and spa services are close to Waco Pool & Spa?
Nearby beauty and spa options include Hair Extraordinare, Hair by Callie Smith, Reflexions Beauty & Wellness Studio, Contoured Beauty, and Beauty by Kara Beth - Waco, TX. Customers can combine visits for pool and spa needs with personal beauty appointments.
Are there any nearby medical services near Waco Pool & Spa?
Yes, nearby medical services include Epiphany Dermatology, West Waco Community Clinic, Dr. K. Kyle Ballew (podiatrist), Central Texas Oral & Facial Surgery, and Waco Ophthalmology.
What recreational or community centers are nearby Waco Pool & Spa?
Nearby recreational and community centers include Waco Family YMCA and Greater Waco YMCA, which offer gym facilities and community event spaces that customers might visit before or after shopping at Waco Pool & Spa.
Is there a place nearby Waco Pool & Spa where customers can enjoy a meal or drink?
Yes, Crying Shame is a nearby pub, bar, and restaurant where customers can relax and enjoy food and beverages after visiting Waco Pool & Spa.
What categories of products and services does Waco Pool & Spa specialize in?
Waco Pool & Spa specializes as a hot tub store and also offers swimming pool retail and maintenance services.