Business Details
About
House Cleaning Service
Exceptional Home Cleaning, Backed by a 100% Satisfaction Guarantee
At The Maids of West Houston, we go beyond traditional house cleaning. Our professional trained teams deliver a deep, through clean using our proven 22-Step Cleaning Process.--giving your home the attention it deserves. We specialize in recurring and one-time cleanings, move-in/move-out services and more.
As a proud local business serving West Houston, Katy, Sugar Land, Cypress, Richmond, Rosenberg, and Fulshear areas, we bring a personal touch to each to every home we clean. Whether you're a busy professional, a family juggling multiple schedules, or simply someone who wants more time to enjoy life, we're here to help.
Location
Hours
Frequently Asked Questions About The Maids of West Houston
What are your rates for house cleaning services?
Price is based on the service plan you select and the size of your home. Our sales consultants will walk you through our cleaning processes and provide you with a price that has been created to fit your needs. We provide free, not obligation estimate for cleaning service right over the phone or you can fill out one of the forms on our website 24/7.
Must I be home when you clean my house?
It's your choice, but giving us ready access to you home on your day of service is important. Many of our customers prefer to give us a key. Others leave a key in a safe place or provide codes for the garage and/or alarm system. Should you choose to give us a key, it will be held in a locked key storage device to which only our managers have access. The key is issued to the cleaning team leader on the day of your clean. The team leader returns the key at the end of the day and management returns it to the secured container.
Do I need to do anything before my cleaning team arrives?
The cleaning service from The Maids is here to help. To allow us to be most efficient, it is helpful if you pick up toys, laundry, household items and clutter before the team arrives. This allows us to move through your home more quickly, which can lessen the cost. Please put away any important documents and valuables. No worries though, we’re ready to tackle messes, and will neatly pile and arrange any items left on floors or furniture.
What if my cleaning team missed a spot?
Call us within 24 hours and we will re-clean the area, free of charge.
Am I responsible for worker's compensation or insurance?
No. We handle all worker’s compensation and insurance.
What cleaning supplies or equipment do I need to provide?
None. The Maids will arrive at your home in one of our branded company cars with our own cleaning products and equipment.
What if my regular appointment falls on a holiday?
If your appointment falls on a holiday, we will speak to you in advance to make arrangements to clean your home on another day that same week.
How do I cancel or reschedule an appointment?
Modifying your schedule is easy. There’s no question that life can be unpredictable. But, you’ll never need to worry when something unexpected arises. If you have to change a cleaning date, just let us know as soon as possible. We do appreciate notification at least 24 hours in advance.
What are the operating hours of The Maids of West Houston?
The Maids of West Houston operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I get a price estimate for house cleaning services?
Prices depend on the service plan and your home's size. Sales consultants provide a free, no-obligation estimate over the phone or through the website anytime.
Do I need to be home when the cleaning team arrives?
It's your choice. Many customers provide a key, a code, or access instructions. Keys are securely stored and managed by the company.
What should I do before the cleaning team arrives?
To help the team be efficient, please pick up toys, laundry, clutter, and store valuables and important documents.
What if my cleaning team misses a spot?
Notify the company within 24 hours and they will re-clean the missed area free of charge.
Do I need to provide cleaning supplies or equipment?
No. The Maids arrive with all necessary cleaning products and equipment in branded company cars.
Is The Maids of West Houston insured and do they provide worker's compensation?
Yes. The company handles all worker’s compensation and insurance for their employees.
What nearby places can I visit before or after my cleaning appointment?
You might enjoy visiting Texas Custom Spice Company for specialty groceries or Sarita's Bakery & More for Salvadoran and Latin American treats nearby.
Are there any nearby places that can help with home improvement or maintenance?
Yes, Pet Floors of Texas offers home improvement and carpet services, and Lone Star Pool Management provides pool cleaning and maintenance near The Maids of West Houston.
What are some nearby dining options around The Maids of West Houston?
You can try Deen's Broast Grill & Beyond, Big Ben's Pizzeria, or Outlaw Country bar and restaurant for diverse dining experiences near The Maids of West Houston.