Business Details
About
Pest Control ServiceMosquito Control ServiceBird Control ServiceTermite Control Service
The Bug Master can handle any level of infestation by pests, including termites. For termite prevention and control, we use the Sentricon® system, which is the best termite treatment available. You can expect that level of quality in all our services and from our highly trained technicians, too: They can find pests lurking in hidden areas and exterminate them quickly, safely and effectively. The Bug Master has earned a reputation for delivering the best customer experience at competitive prices, which is why Texans in the Houston and Katy areas depend on us for pest control. Contact The Bug Master today and we'll develop a customized plan that addresses all your pest-control needs — so you can get back to enjoying your home or business! (746 characters; first 250 are bolded).
Details
- Requires appointmentAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.8
490 reviews
5 stars
460
4 stars
14
3 stars0
2 stars4
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians are frequently praised for their professionalism, friendliness, and attentiveness to customer needs.
Service Quality
Many customers report effective pest control services, with technicians addressing issues thoroughly and efficiently.
Communication
Several reviews highlight the good communication skills of technicians, who keep customers informed about their services and any necessary follow-ups.
Concerns with Consistency
Some customers expressed frustration with repeated visits from technicians who were unable to resolve specific pest issues, indicating a lack of effective communication within the company.
Mixed Experiences
While many reviews are positive, there are isolated incidents of dissatisfaction, including a serious complaint regarding theft by an employee.
- JWJoann WilliamsNov 12, 20255.0Moises was very professional 10/10 service explained everything well. Was very thorough id highly recommended him.
- OMOscar MedranoOct 20, 20255.0Alyssa provides great customer service
- GFGail FergusonOct 6, 20255.0Moses and Adrian were at my home today. They were pleasant, respectful and very efficient. They are both very professional in their work and went above and beyond what I anticipated. I will request them if I ever need Bugco services again.
- JLJoaquin LopezJun 24, 20245.0Very good service, knowledgeable and explain what they are doing.
- LHlaura herreraJun 3, 20245.0This is the second time Tim serviced our residence. I didn’t think lightening struck twice as far as superb, top notch service, but I stand corrected. Once again, he was attentive as I identified the areas where I spotted the creepy crawlies, and then proceeded to administer the magic potion to evict them. Luckily, they were all outdoors. I am happy to report that since his last visit, I haven’t seen any insects indoors! I can’t thank The Bug Master enough for hiring quality staff like Tim that take pride in putting the customer’s needs first. Keep up the great work, Tim!
Frequently Asked Questions About The Bug Master
What types of pest control services does The Bug Master offer?
The Bug Master provides a range of services including residential pest prevention, termite control and treatment, bed bugs control and exterminations, flea pest control, roach exterminations, spider pest control, scorpion extermination, green pest control, mosquito control, rodent control, and bird removal.
What termite treatment does The Bug Master use?
The Bug Master uses the Sentricon® system for termite prevention and control, considered the best termite treatment available.
Where is The Bug Master located?
The Bug Master is located at 5829 West Sam Houston Parkway North, Houston, TX 77041, United States.
What are the operating hours of The Bug Master?
The Bug Master is open Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays. They are also closed on specific holidays such as November 27 and 28, 2025, and December 25, 2025.
Does The Bug Master require appointments for their services?
Yes, The Bug Master requires appointments for all their pest control services.
Is The Bug Master's facility accessible to people with disabilities?
Yes, their facility has wheelchair accessible seating and restrooms, accommodating people with disabilities.
Which areas does The Bug Master serve?
The Bug Master serves multiple postal code areas including 77014, 77073, 77090, 77373, 77375, 77379, 77380, 77381, 77382, 77385, 77386, 77388, and 77389 in the Houston and Katy areas of Texas.
What nearby hobby or retail shop can customers visit before or after an appointment at The Bug Master?
Customers can visit JCAR DIECAST, a nearby hobby shop and retail store, located close to The Bug Master's location, for hobby supplies and retail shopping.
Are there any other local pest control services near The Bug Master?
Yes, Academic Pest Control and Bug Defence are nearby pest control services that customers might consider when in the area.
What local businesses near The Bug Master might be useful for customers needing vehicle service?
Five Star Diesel and Auto Repair and VIP Car Wash & Detail are nearby automotive services that customers can use while visiting The Bug Master.