The Bug Master

4.8
490 reviews
The Bug Master - Houston

About

Pest Control ServiceMosquito Control ServiceBird Control ServiceTermite Control Service
The Bug Master can handle any level of infestation by pests, including termites. For termite prevention and control, we use the Sentricon® system, which is the best termite treatment available. You can expect that level of quality in all our services and from our highly trained technicians, too: They can find pests lurking in hidden areas and exterminate them quickly, safely and effectively. The Bug Master has earned a reputation for delivering the best customer experience at competitive prices, which is why Texans in the Houston and Katy areas depend on us for pest control. Contact The Bug Master today and we'll develop a customized plan that addresses all your pest-control needs — so you can get back to enjoying your home or business! (746 characters; first 250 are bolded).

Details

  • Requires appointmentAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

The Bug Master
5829 West Sam Houston Parkway North, Houston, TX
77041, United States

Hours

Reviews

4.8
490 reviews
5 stars
460
4 stars
14
3 stars
0
2 stars
4
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians are frequently praised for their professionalism, friendliness, and attentiveness to customer needs.

Service Quality

Many customers report effective pest control services, with technicians addressing issues thoroughly and efficiently.

Communication

Several reviews highlight the good communication skills of technicians, who keep customers informed about their services and any necessary follow-ups.

Concerns with Consistency

Some customers expressed frustration with repeated visits from technicians who were unable to resolve specific pest issues, indicating a lack of effective communication within the company.

Mixed Experiences

While many reviews are positive, there are isolated incidents of dissatisfaction, including a serious complaint regarding theft by an employee.
  • JW
    Joann Williams
    Nov 12, 2025
    5.0
    Moises was very professional 10/10 service explained everything well. Was very thorough id highly recommended him.
  • OM
    Oscar Medrano
    Oct 20, 2025
    5.0
    Alyssa provides great customer service
  • GF
    Gail Ferguson
    Oct 6, 2025
    5.0
    Moses and Adrian were at my home today. They were pleasant, respectful and very efficient. They are both very professional in their work and went above and beyond what I anticipated. I will request them if I ever need Bugco services again.
  • JL
    Joaquin Lopez
    Jun 24, 2024
    5.0
    Very good service, knowledgeable and explain what they are doing.
  • LH
    laura herrera
    Jun 3, 2024
    5.0
    This is the second time Tim serviced our residence. I didn’t think lightening struck twice as far as superb, top notch service, but I stand corrected. Once again, he was attentive as I identified the areas where I spotted the creepy crawlies, and then proceeded to administer the magic potion to evict them. Luckily, they were all outdoors. I am happy to report that since his last visit, I haven’t seen any insects indoors! I can’t thank The Bug Master enough for hiring quality staff like Tim that take pride in putting the customer’s needs first. Keep up the great work, Tim!

Frequently Asked Questions About The Bug Master

What types of pest control services does The Bug Master offer?

The Bug Master provides a range of services including residential pest prevention, termite control and treatment, bed bugs control and exterminations, flea pest control, roach exterminations, spider pest control, scorpion extermination, green pest control, mosquito control, rodent control, and bird removal.

What termite treatment does The Bug Master use?

The Bug Master uses the Sentricon® system for termite prevention and control, considered the best termite treatment available.