Business Details
About
Pest Control ServiceMosquito Control ServiceBird Control ServiceTermite Control Service
The Bug Master can handle any level of infestation by pests, including termites. For termite prevention and control, we use the Sentricon® system, which is the best termite treatment available. You can expect that level of quality in all our services and from our highly trained technicians, too: They can find pests lurking in hidden areas and exterminate them quickly, safely and effectively. The Bug Master has earned a reputation for delivering the best customer experience at competitive prices, which is why Texans in the Austin area depend on us for pest control. Contact The Bug Master today and we'll develop a customized plan that addresses all your pest-control needs — so you can get back to enjoying your home or business!
Details
- Requires appointmentAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.9
2,711 reviews
5 stars
2,571
4 stars
79
3 stars14
2 stars13
1 star34
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, knowledgeable, and thorough in their work.
Customer Service
Customers frequently highlight excellent customer service, noting friendly and attentive interactions with technicians.
Effectiveness
Many reviews mention successful pest control results, with technicians effectively addressing various pest issues.
Communication
Technicians are praised for their clear communication, providing detailed explanations and updates throughout the service.
Reliability
The business is noted for its reliability, with technicians arriving on time and completing tasks efficiently.
- MBMichelle BaileyNov 14, 20255.0Very professional and on time! Didn’t have to sit at home and wait all morning was here when he said he would be here. Showed me what I needed to see to feel at ease.
- CCCarol ClarkNov 13, 20255.0Daniel has been our technician for almost 20 years. He has amazing customer service and takes a true interest in our family. My four-year-old grandson would be out in the yard and see an anthill and ask when is Daniel coming? We need to call him. When Daniel would come out, Daniel would alway accommodate my grandson, walking him around and showing him the anthills. He goes out of his way to pay special attention to sweeping down the exterior of my house. He always ask if we’re having any problem areas Which we very rarely do. Whenever we have had areas that need special attention, Bug Master has always been very prompt in getting Daniel scheduled for service. I appreciate that Bug Master‘s pesticides are pet friendly. For anyone who’s looking for a personal touch with customer service. I would highly recommend Bug Master
- JBJennifer BecerraNov 13, 20255.0Ronnie was so accommodating, friendly, informative and diligent with taking care of our issues at home. Thank you and I would happily recommend Bug Masters to anyone in need of their services.
- MMMeghan McInernyNov 11, 20255.0J'Von listened well and looked around thoroughly. Then explained the options and pricing clearly for taking the next steps. Overall, J'Von was very knowledgeable and nice.
- PKPaula KinnasNov 10, 20255.0Shawn was my exterminator. He’s very friendly and thorough. He sprayed inside and out. When he was finished, he explained what he did. I’m very happy with the experience.
Frequently Asked Questions About The Bug Master
What pest control services does The Bug Master offer?
The Bug Master provides a range of pest control services including residential pest prevention, termite control and treatment, bed bugs control and exterminations, flea pest control, roach exterminations, spider and scorpion pest control, green pest control, mosquito control, rodent control, and bird removal.
What is the Sentricon system used by The Bug Master?
The Sentricon system is a termite prevention and control solution considered the best termite treatment available, and The Bug Master uses it to effectively manage termite infestations.
Where is The Bug Master located?
The Bug Master is located at 1912 Smith Rd, Austin, TX 78721, USA.
What are the business hours of The Bug Master?
The Bug Master is open Monday through Friday from 8:00 AM to 5:00 PM, Saturdays from 8:00 AM to 12:00 PM, and closed on Sundays and specific holidays including November 27 and 28, and December 25, 2025.
Does The Bug Master require appointments?
Yes, The Bug Master requires appointments for their pest control services.
Is The Bug Master accessible for customers with disabilities?
Yes, The Bug Master has wheelchair accessible seating and restrooms, ensuring accessibility for customers with disabilities.
Which neighborhoods or postal codes does The Bug Master serve?
The Bug Master serves multiple postal codes around Austin, TX, including 78721, 78701, 78702, 78703, 78704, 78705, and many others in the Central Texas area.
What nearby places can customers visit before or after their appointment at The Bug Master?
Customers can visit nearby places such as Laurel apartments and real estate services, Nabro Furnished Housing, or local businesses like JF Petroleum Group and Petroleum Solutions. These nearby amenities can be convenient for housing inquiries or other services.
Are there any nearby public service or community organizations near The Bug Master?
Yes, nearby are the Texas Cooperative Extension, Travis County Master Gardeners Association, and Travis County Agricultural Extension, which provide community and government services that may be of interest to customers.
What recreational or lifestyle services are close to The Bug Master?
Nearby lifestyle and recreational places include Meticulous Tattoo for tattoo and piercing, Fashion Cuts & Styles and La Tonya Jackson In The Hair Palace for beauty and hair salon services, and Tito's Handmade Vodka brewery and dance club for nightlife.