Jim and his staff did an incredible job on our pool. We had an existing pool but needed the depth increased on our shallow end, new steps and a new liner. The completed job looks great. Billy provided oversight for the project and was always easy to reach for any questions. The job was done quickly and the clean up very good. I would highly recommend Jim's Pools for new installation, liner replacement or pool upgrades.
SA
Steve and Stephanie Allen
Sep 26, 2025
5.0
Sure appreciate Jim's flexibility, professionalism and personal customer service. They open and close our pool.
ST
Samantha Thompson
Aug 19, 2025
1.0
One of their drivers this morning was riding behind me very close, ignored my turn signal and started speeding up as I was trying to turn right off Main Street. Your drivers represent your company.. their lack of road safety and consideration at 730 am is enough for me to have negative opinion on your company. Do better!
DC
Daniel Cook
Aug 17, 2025
5.0
Jim and his team stepped in for us mid-summer last year when our pool liner had a leak beyond patching, which unfortunately was a hidden issue of the house just purchased that the previous owner was so gracious not to share or disclose.
Jim’s Pools #1 goal was to get our family back in the pool that summer and they were 100% successful in making that happen. There were a couple of instances worthy of sharing publicly that further their superior and quality service that are just added benefits.
First, after an initial check by his foreman of the underlayment, he was dissatisfied with the quality of the installed hand-laid material so he had all of it removed and reinstalled. A true focus on quality.
Second and as seen in one of the photos, my 8yr-old son wanted to know how to install concrete when they were pouring the pad for the new equipment we purchased to switch from chlorine to salt. On one of the hottest days of the year, the Jim’s Pools team slowed their process down enough to guide my son in the finer arts of troweling concrete. Attention to customer service is not lost on Jim’s Pools.
It is 100% needless to say, but I will anyway. In today’s world it is so difficult to find a professional contractor that simply does what they say they will do for the price they said they would do it for. But to also find one that cares about the quality of their install and stops long enough to be concerned about the people paying sometimes thousands of dollars for their work, well that just might be too much for a person to ask for.
Our routine cleaning service encompasses several key tasks. These include removing debris from the pool surface, thoroughly vacuuming the pool interior, cleaning the filtration system, and conducting a comprehensive check of the water's chemical balance.
How often should I get service?
The frequency of service depends on your specific pool usage and environmental conditions. We offer flexible service schedules including weekly, bi-weekly, and monthly options to best suit your pool's maintenance needs.
What is the process for seasonal openings and closings?
We provide comprehensive services for both opening and closing your pool seasonally. Our opening process prepares your pool for use, while our closing service ensures your pool and equipment are properly winterized and protected during the off-season.
What does chemical treatment involve?
Our chemical treatment process begins with a thorough water analysis. Based on the results, we apply the necessary chemicals to maintain safe, clear water that is free from harmful bacteria and algae growth.
Are chemicals included in the service?
Many of our service plans include the cost of chemicals in the overall package. This means you won't need to worry about purchasing pool chemicals separately.
How do I fix cloudy or green water?
Cloudy or green water typically indicates issues with chemical balance, water circulation, or algae growth. Our professionals can conduct water tests and perform appropriate treatments, such as shock chlorination, to restore your pool water to its proper clarity and quality.
What types of repairs are offered?
Our repair services cover a wide range of pool equipment issues. We can diagnose and fix various problems, and we also offer specialized repair and installation services for specific pool components.
What are the signs I need a new pool liner?
Indications that your pool liner may need replacement include visible tears or cracks, noticeable discoloration, formation of wrinkles, significant water loss, or persistent difficulties in maintaining proper chemical balance. Typically, pool liners have a lifespan of 5 to 15 years.
How often should I clean my filter?
Regular filter cleaning is essential to prevent the accumulation of debris. This maintenance not only ensures optimal performance but also helps prevent unnecessary wear on your pool equipment.
What services does Jim's Pools offer?
Jim's Pools provides pool opening and closing, between maintenance service, pool repair, liner replacement, granite and fiberglass resurfacing, pool remodeling, Eco Finish pool repair, and in-ground vinyl aligners installation.
Where is Jim's Pools located?
Jim's Pools is located at 1411 Jeter Way, Murfreesboro, TN 37129, USA.
What are the business hours of Jim's Pools?
Jim's Pools is open daily from 9:00 AM to 6:00 PM, including weekends.
Does Jim's Pools provide emergency services?
Yes, Jim's Pools offers emergency service availability.
Which payment methods does Jim's Pools accept?
Jim's Pools accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
What brands does Jim's Pools use for their pool services?
Jim's Pools uses brands such as Eco Finish, Hayward, Tara Vinyl Liners, and Jandy in their pool services.
Which counties does Jim's Pools serve?
Jim's Pools serves customers across Rutherford, Davidson, Williamson, Wilson, Sumner, and Putnam counties in Tennessee.
Is Jim's Pools affiliated with any professional associations?
Yes, Jim's Pools is associated with The Association of Pool & Spa Professionals.
How can customers find Jim's Pools near Diamond Crest Subdivision?
Diamond Crest Subdivision is a nearby home developer area; customers living there can easily access Jim's Pools located at 1411 Jeter Way for pool services.
Are there nearby transportation options to reach Jim's Pools, such as Classy Taxi?
Yes, Classy Taxi offers transportation services nearby, making it convenient for customers to travel to Jim's Pools at 1411 Jeter Way.
What local attractions are near Jim's Pools for customers to visit?
Customers can visit nearby attractions such as Country Cove Christmas Tree Farm and Roberts' Family Bluegrass Bed and Breakfast before or after their pool service appointments.