Business Details
About
Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
1,860 reviews
5 stars
1,519
4 stars
117
3 stars
44
2 stars26
1 star
154
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising helpful staff while others reported unprofessional behavior and poor communication.
Delivery Issues
Numerous complaints about delivery delays, missing items, and damaged goods, leading to frustration among customers.
Sales Experience
Positive feedback on the sales experience, with many customers appreciating knowledgeable and friendly sales associates.
Product Quality
Customers generally satisfied with the quality of furniture, though some reported receiving damaged items.
Communication Problems
Frequent issues with communication regarding order status and delivery, causing significant customer dissatisfaction.
- DHDon HessNov 3, 20255.0Great job. Delivery personnel were professional, courteous, and careful with the furniture and surroundings. Will definitely recommend to friends.
- JJJayneOct 21, 20255.0From the salesman at the store through the delivery we are very happy with our experience. Communication was great on a few back ordered pieces. Delivery service made adjustment to their schedule to meet our schedule.
- BTBrenna TovarOct 9, 20255.0Great experience! Super nice delivery men.
- TDTJ DSep 19, 20251.0Positively disasterous company. I made a very large order with this company that came in several deliveries, each of which was an absolute debacle. Items missing, wrong items delivered, white glove delivery didn't assemble or remove wrapping. Customer service is nonchalant and dismissive. This particular location has zero integrity. Buyer beware.
- EGEnil GarciaSep 18, 20255.0They are very professional, excellent work
Frequently Asked Questions About American Signature Furniture
What are the regular store hours for American Signature Furniture?
American Signature Furniture is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Is American Signature Furniture open on Mondays for pickup orders?
No, the store is closed for pickup on Mondays.
What pickup and delivery services does American Signature Furniture offer?
They offer both in-store pickup and delivery services.
Which payment options are accepted at American Signature Furniture?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Financing, MasterCard, Traveler's Check, and Visa.
Does American Signature Furniture provide assembly services for furniture?
Yes, assembly services are available at American Signature Furniture.
What popular furniture brands are available at American Signature Furniture?
American Signature Furniture features brands like Make It You and ComforTECH.
Where is American Signature Furniture located?
It is located at 1770 Galleria Blvd, Franklin, TN 37067, USA.
Can I find American Signature Furniture on social media platforms?
Yes, they have a presence on Pinterest, TikTok, YouTube, Facebook, Instagram, and Twitter.
What are some nearby places of interest around American Signature Furniture?
Nearby places include The Honeysuckle steakhouse, Pie In The Sky Pizza, and David's Bridal store, which customers might visit before or after shopping.
How can I access American Signature Furniture if I’m using nearby transit or visiting local attractions?
The store is near popular spots like The Honeysuckle and Pie In The Sky Pizza, making it easy to combine furniture shopping with dining or local visits in Franklin, TN.