At Quinn Appliance our staff is experienced in determining the best appliance fit for your project. In fact, it is our mission to ensure that your kitchen is equipped with the appliances that best serve your needs and not that of a sales quota.
We bought a Wolf induction range at Quinn. We had no intention of buying a Wolf or investing so much ($10,000!) in an oven but my husband loves to cook and the salesperson did a good job in explaining how and why we would love it. However, after we ordered it, two months passed and we didn't hear from anyone. I called and was given an expected delivery date. That date came and went so I called again. Our oven had arrived without paperwork and no one checked it. If I hadn't had called we would still be waiting. Then it got worse. The oven was delivered but the delivery people didn't check to make sure it worked. My husband was struggling to get the oven up to temperature. It was supposed to be able to get to 550 but it didn't. After some investigation we discovered that one of the fans wasn't working. It was the week of Thanksgiving and we were having guests in from out of town. We were able to get by until a repairman could be scheduled. The repairman found that a screw was missing from the fan and he had to order the part. It would take 2 more weeks! We finally got the brand new oven fixed right before Christmas. We had contacted Wolf and our Quinn salesperson. No compensation was offered and barely even an apology. So if you're looking to blow 10 grand and get mediocre service and wait months for a functioning range then this is the place for you. Needless to say we won't be back.
RB
Rick Becker
Oct 15, 2025
2.0
Communication after the sale was lousy. Also, they have no in house repairs. All 3rd party.
PB
Paul Belcher
Aug 26, 2025
1.0
Very disappointed in Quinns sales tactics, my wife looked at a stove priced for $849 with there salesman. She called back after checking to make sure it would fit perfectly in old stove location. Priced jumped to $1199 and salesman just told her it went off sale.
Couldn't do anything about price.
"Half a loaf, is better than no loaf at all"
MS
Matthew Shaner
Jul 27, 2025
1.0
Do yourself a favor and buy from a store that services the product they sell. When you spend 10,000+ on a refrigerator that’s still under warranty they will not help you. You will just get ignored.
What types of appliances does Quinn Appliance specialize in?
Quinn Appliance specializes in major and used major appliances, focusing on finding the best fit for your kitchen needs rather than sales quotas.
What are the operating hours of Quinn Appliance?
Quinn Appliance is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 4:00 PM, and is closed on Sundays.
Where is Quinn Appliance located?
Quinn Appliance is located at 160 S Calderwood St, Alcoa, TN 37701, United States.
How can I contact Quinn Appliance for inquiries or support?
You can contact Quinn Appliance by phone at +1 865-981-4030 or email john.burcham@quinnappliance.com.
Does Quinn Appliance have an online presence or website?
Yes, their website is https://www.quinnappliance.com/, and they also have a Facebook page at https://www.facebook.com/Quinn-Appliance-251998471799565/.
Are there any current promotions at Quinn Appliance?
Quinn Appliance currently offers a promotion to save $100 on appliance installation.
What types of services can I find near Quinn Appliance?
Nearby services include Western Union for money transfers, Check Into Cash for financial services and installment loans, and Jared Anderson, Attorney for legal services.
Where can I eat near Quinn Appliance?
Nearby dining options include Hardee's for fast food, and O Chulos Grill & Bar for Mexican cuisine and bar services.
Are there shopping centers close to Quinn Appliance?
Yes, New Midland Plaza and Midland Shopping Center are nearby shopping centers where you can shop before or after visiting Quinn Appliance.
What beauty and personal care services are available near Quinn Appliance?
Nearby beauty services include Gwens Hair Design Page, Curl Up and Dye hair salon, Mimi's beauty salon and barber, Just For You nail salon, and Wildwood Aesthetics spa.